Salsify Pricing Plan & Cost Guide

Salsify

Product Experience Management (PXM) Software

4.55/5 (29 reviews)

Salsify Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Salsify has a subscription-based model across several pricing tiers that scale to fit the needs of your business.

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Salsify Pricing Reviews

Pros
  • Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.Verified ReviewerRead the full review
  • Salsify has been a great addition in our workflow, and we'd recommend it.Jake C.Read the full review
  • I love how easy Salsify was to use. It made many business processes that could normally be a little difficult much easier and seamless.Verified ReviewerRead the full review
Cons
  • We were having a horrible time trying to keep up with content demand from dozens of retailers all with different systems.Marisa L.Read the full review
  • We experience a lot of training which was the trainer doing the process and us trying to follow along; as we all know most of us learn by doing and I think a lot has been lost due to this.Kowanda L.Read the full review
  • Occasionally, the screen will reload to a blank. Difficult to replicate but happens from time to time (perhaps while under heavy load?).Verified ReviewerRead the full review
100%
recommended this to a friend or a colleague

3 reviewers had the following to say about Salsify's pricing:

Adam McCracken

Very useful tool for maintaining product details

Used daily for 1-2 years
Reviewed 2016-08-16
Review Source: Capterra

Salsify has a bit of a learning curve, but overall provides a good service. I have been using it a little more than a year and have been pretty happy as a user. Additional services are being added to the package, but not all are included as an all-inclusive base price, which is contrary the impression given when we signed up. Customer service has been good, with the Salsify team adding features based on our feedback.

Pros
The ability to resize/rename images on the fly has been a useful tool, as we previously maintained a folder for each customer's images that were specifically sized and named for them. Now, we just set up some rules for each customer's naming conventions, and the files are named as we go. Customer service will take care of the things that are not very self-service friendly. Digital catalogs provide a quick and easy way to share new products with select groups of people. Once you get the hang of it, importing and exporting a lot of information is very quick and easy. Data is easily accessible.

Cons
Number of users is very limiting, and adding seats very expensive. Salsify significantly underestimates the amount of storage needed for images and other digital assets and wants to limit the number attached to products. When we signed up, we asked if there was a limit on digital assets and were told there was no "practical limit," and they would let us know if we had too many. At contract renewal, they wanted to significantly reduce the available number. Cost. Salsify is expensive. Not responsive design for phones. Although I would never recommend the phone as your primary access point for Salsify, it is nice to be able to quickly look products up in a pinch. With the available screen real estate on the iPhone 6+, I expect to be able to do that, but the menus don't work and everything is squished. Difficult to squeeze it in, and not successfully executed yet. Overall, searching for items within the search box is slow. If you type a part number quickly, the site lags, and cannot find the item. I usually edit the URL in the address bar to go directly to the page I'm looking for.

Response from Salsify


Hi Adam-

Thank you for the feedback. You'll be happy to hear that we have actively been investing an enhanced search experience and it's expected to land in the next month or so. I have shared your feedback regarding the mobile experience with the product team and I'm happy to report there are plans to improve this in the future as well. If you're open to it, I'd like to connect you directly with our product team. My hope is that we'll be able to share our vision for new features and come to a better understanding of how you're using Salsify.

My name is Ashley Krahn and I lead the team that helps our customers drive value through Salsify. Please feel free to contact me directly at akrahn@salsify.com, 617-206-6730.

Best Regards,

Ashley

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Thankful for Salsify's easy UI for me, as I'm not that tech-savvy

Used weekly for less than 6 months
Reviewed 2019-01-05
Review Source: Capterra

Pros
I love how easy Salsify was to use. It made many business processes that could normally be a little difficult much easier and seamless.

Cons
The price seemed a little high for what I was getting out of it. Not a huge complaint, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jake Cremean

Excellent Organizational Tool

Used weekly for 6-12 months
Reviewed 2019-12-05
Review Source: Capterra

Salsify has been a great addition in our workflow, and we'd recommend it.

Pros
-Digital Catalogs are an excellent tool, very efficient for using w/ multiple clients -Image manipulation on demand is awesome -All images & data loaded into one place is great for us -Excellent UI -Support is timely and useful

Cons
Just a bit of a learning curve for some people. I think if our team wasn't so tech-savvy we would have run into more issues. Once you get used to it though, it's all good. Price might be high if you aren't fully utilizing the services. Make sure it's worth it for your business before you take the plunge. For us, it's worth it, but we make the most out of what we pay for.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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