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Salsify

Product Experience Management (PXM) Software

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Salsify Pricing

Pricing overview

Value for money rating

4.5

/5

30

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

Salsify has a subscription-based model across several pricing tiers that scale to fit the needs of your business.

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What users say

Don't get me wrong; I believe Salsify provides us a valuable service, but it is a high-cost solution for smaller companies. Expect to take some time before you are comfortable using all the features.

AM

Adam M.

Additional services are being added to the package, but not all are included as an all-inclusive base price, which is contrary the impression given when we signed up.

AM

Adam M.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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This needs some work for how much they want you to pay.

Reviewed a year ago

We were looking for a managed system that gave us a few key components when creating and editing products. The overall experience is, in a word, "Okay" they don't really bring anything to the table that others don't already have. We found the calculated properties are exceptional and are the only reason that they won in our trials. Unfortunately, the management system is slow and tedious, but the...

Pros

Of all of the Product Information Management options, Salsify checked all of the boxes. We have the ability to Bulk update products and their properties in a couple of ways. We are able to organize our products however we want. The calculated properties are critical to our workflow and are easy to build/use. The import and export features are fantastic.

Cons

You will be using the import/export features more often than the salsify editors. It takes 3-4 clicks and 2-3 page loads to edit a product's information. Or an entire export-edit-import process. The GUI looks outdated, is slow to navigate, and, in some places, not intuitive. The Rich Text editors lack basic text editing. The support team is slow, usually taking 2-3 days to respond. The onboarding process is a tedious process that is full of meetings and bureaucratic nonsense. Salsify requires a third-party consulting firm to be your onboarding partner and it's not included in the already hefty price tag. (attempting to add another $16k in our case).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very useful tool for maintaining product details

Reviewed 6 years ago

Salsify has a bit of a learning curve, but overall provides a good service. I have been using it a little more than a year and have been pretty happy as a user. Additional services are being added to the package, but not all are included as an all-inclusive base price, which is contrary the impression given when we signed up. Customer service has been good, with the Salsify team adding features based on our feedback.

Pros

The ability to resize/rename images on the fly has been a useful tool, as we previously maintained a folder for each customer's images that were specifically sized and named for them. Now, we just set up some rules for each customer's naming conventions, and the files are named as we go. Customer service will take care of the things that are not very self-service friendly. Digital catalogs provide a quick and easy way to share new products with select groups of people. Once you get the hang of it, importing and exporting a lot of information is very quick and easy. Data is easily accessible.

Cons

Number of users is very limiting, and adding seats very expensive. Salsify significantly underestimates the amount of storage needed for images and other digital assets and wants to limit the number attached to products. When we signed up, we asked if there was a limit on digital assets and were told there was no "practical limit," and they would let us know if we had too many. At contract renewal,...

Vendor response

Hi Adam- Thank you for the feedback. You'll be happy to hear that we have actively been investing an enhanced search experience and it's expected to land in the next month or so. I have shared your feedback regarding the mobile experience with the product team and I'm happy to report there are plans to improve this in the future as well. If you're open to it, I'd like to connect you directly with our product team. My hope is that we'll be able to share our vision for new features and come to a better understanding of how you're using Salsify. My name is Ashley Krahn and I lead the team that helps our customers drive value through Salsify. Please feel free to contact me directly at akrahn@salsify.com, 617-206-6730. Best Regards, Ashley

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Organizational Tool

Reviewed 3 years ago

Salsify has been a great addition in our workflow, and we'd recommend it.

Pros

-Digital Catalogs are an excellent tool, very efficient for using w/ multiple clients -Image manipulation on demand is awesome -All images & data loaded into one place is great for us -Excellent UI -Support is timely and useful

Cons

Just a bit of a learning curve for some people. I think if our team wasn't so tech-savvy we would have run into more issues. Once you get used to it though, it's all good. Price might be high if you aren't fully utilizing the services. Make sure it's worth it for your business before you take the plunge. For us, it's worth it, but we make the most out of what we pay for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Thankful for Salsify's easy UI for me, as I'm not that tech-savvy

Reviewed 3 years ago
Pros

I love how easy Salsify was to use. It made many business processes that could normally be a little difficult much easier and seamless.

Cons

The price seemed a little high for what I was getting out of it. Not a huge complaint, though.