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Smartcat

Cloud-based translation project management software

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Smartcat Pricing, Features, Reviews and Alternatives

Smartcat product overview

Price starts from

249

Per month

Other

What is Smartcat?

Smartcat is a cloud-based translation management software designed to help businesses handle multilingual translation projects on a centralized platform. Supervisors can automate workflows, track the status of ongoing projects and filter them based on multiple criteria.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Training options

In Person
Documentation
Live Online
Webinars

Smartcat pricing information

Value for money

4.6

/5

136

Starting from

249

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Smartcat features

Functionality

4.2

/5

136

Total features

14

1 categories

Most valued features by users

Access Controls/Permissions
Order Management
Collaboration Tools
Terminology Management
Machine Translation
Translator Database
Localization Automation
Quality Control

Functionality contenders

Smartcat users reviews

Overall Rating

4.5

/5

136

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

87

37

10

0

2

Pros
The thing I like best about SmartCAT is that I can accomplish everything in one place in CLOUD and FOR FREE there. I'm a very early user of SmartCAT and stick to it ever since my first trial.
AvatarImg

Yujie Z.

The very kind and responsible support team as well as best user friendly interface ever seen.
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amir k.

This software is very easy to use and has lot of features which are really helpful in my job. I think this it the best software for translatios at all.

MC

Myriam C.

Cons
Their page said there would be no charges, but I've got charged USD 3.00 on my first transfer, which was a high percentage, considering the paid amount.

IC

Ignacio C.

This is a disadvantage as there were cases when a client refused to make the payment and I was not paid for the job. I think customers should make payment before the work is ready.
AvatarImg

Azat A.

Sometimes hard to understand how the actual payment sent from the client corresponds to the tasks completed, as the payment notifications are missing crucial information.

IG

Itzik G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Solid CAT tool for small teams

Reviewed 3 years ago

We occasionally use Smartcat to work on game localization projects in a team with other translators and it has never failed us. Solid solution and you can't beat the price because it's free to use.

Pros

A free robust CAT-tool makes it extremely attractive for translators, small teams and localization specialists.

Cons

Navigation within the many dashboard could be improved. Seems like they're trying to be everything at the same time: a CAT tool, project management software and a marketplace for freelancers and it makes it a bit overwhelming.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Smartcat, an excellent tool for freelance translators

Reviewed 3 years ago

In general, Smartcat is a wonderful tool with a great MT/TM motor that allows for rapid translations in all kinds of fields. The best features are the AI behind the segmentation and the fact you can import .xliff files an translation memories. I can use this tool for direct clients or clients through Smartcat without the use for any other translation software, and the price is great. The QA check needs to be improved.

Pros

I love it when I receive translation jobs from clients (translation agencies) and I don't have to o any configuring or preparing. I can just start translating. Also, when I receive documents that need to be translated, they can easily be converted into a translation file and at the end you can just download the completed translation in the same original file format. Finally, it has been a huge support for me that Smartcat accepts .xliff files and translation memories from SDL Trados.

Cons

The QA is one of the least developed features of Smartcat. You can only review each segment at a time (for as far as I know) and when you indicate you want to ignore an error, the software does not apply it automatically to each of the same issues. It therefore takes a lot of time to do the QA. Also, it would be great if you could receive -xliff files, complete them and then export them to the original .docx, .xlsx, etc. Finally, it would be great if the PDF converter becomes more powerful. In this case it is still difficult to upload PDF files with a lot of images.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent tool for every translator

Reviewed 2 months ago
Pros

It's a free tool that offers to translators everything that paid options do.

Cons

The only aspect of Smartcat which leaves something to be desired is the support, as it takes them a lot of time to respond to emails even though they are always polite and willing to help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Do not recommend this for translation companies

Reviewed 3 months ago
Pros

The software is reasonably easy to use and quick to deploy.

Cons

Management changed the focus of this software to be for businesses, not for translation companies. They don't even mention translation companies on website anymore. They are trying to get rid of translation companies which is very sneaky because we are the ones that helped build this software over the years by providing feedback and funding the software. The software is not well suited for translation companies. We will move away very soon because limited features for translation companies. They can also not be trusted as they changed their fees and model often. The smartwords model is bad. I would advise translation companies to not using this software. There are better options on the market.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Still waiting for some improvements

Reviewed 2 months ago
Pros

I use SmartCat as freelance translator and it's great to have the possibility to use a CAT-tool anywhere you are, just connecting yourself to their server. It also allows you to communicate with the PM and the other translators working on the same project with other target languages.

Cons

I think that it still needs some improvements. For exemple, I've asked several times to reintroduce the option to upload more translated files at once in the same project (very useful when you choose to use another CAT-tool to perform the project), but nothing has been done. This option was available at the beginning, but now it has disappeared and it causes a huge loss of time when you're working on projects composed by a great number of files. It would also be useful to have an icon next to each file name indicating if the file contains comments or not, avoiding to open them one by one to check if there are comments to be read (the e-mail alert doesn't work regularly).

Smartcat FAQs and common questions

Q. What type of pricing plans does Smartcat offer?

Smartcat has the following pricing plans:
Starting from: $249.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Smartcat?

Smartcat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Smartcat support?

Smartcat supports the following languages:
English


Q. Does Smartcat offer an API?

Yes, Smartcat has an API available for use.


Q. What other apps does Smartcat integrate with?

Smartcat integrates with the following applications:
Google Docs, WordPress, Bitbucket, Contentful, Zendesk


Q. What level of support does Smartcat offer?

Smartcat offers the following support options:
24/7 (Live rep)

Common Smartcat comparisons

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