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Clear Spider Logo

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Cloud based inventory, warehouse & shipping management

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Clear Spider Pricing, Features, Reviews and Alternatives

Clear Spider product overview

Price starts from

375

/user

Per month

What is Clear Spider?

Clear Spider is a cloud based inventory, orderand& shipping management solution for mid-sized businesses and large multinational enterprises. The solution is particularly suited to businesses with complex inventory requirements and specific industry needs.

Key benefits of using Clear Spider

  • As a cloud based system, Clear Spider is accessible from anywhere with an internet connection. No installation is necessary, there are no system delays, and all software updates are made remotely.

  • Clear Spider integrates with a selection of CRM, ERP and accounting applications.

  • Both the design and functionality of Clear Spider can be customized. Its backend can be molded to mirror unique business workflows and adapted to meet changing business needs.

  • Automated order creation and re-ordering is based on consumption, orders, and predetermined minimum and maximum quantities. Clear Spider can automatically generate purchase orders (POs) when stock levels falls to a predetermined minimum amount.

  • The Clear Spider mobile app - available for iPhone, iPad and Android users - enables on-the-go inventory management with features for item scanning, a to-do list, transaction history, offline access, and more.

  • Clear Spider's security set up can be tailored to suit business-specific requirements. The software uses banking standard 256-bit SSL encryption to keep data secure and backup are performed daily.

  • Clear Spider's reports and analytics enable the creation of graphs, charts, detailed analyses as well as month-to-month and year-on-year comparisons.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)
    Chat

    Training options

    Documentation
    Videos
    Live Online

    Clear Spider pricing information

    Value for money

    4.6

    /5

    28

    Starting from

    375

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Clear Spider features

    Functionality

    4.4

    /5

    28

    Total features

    68

    4 categories

    Most valued features by users

    Alerts/Notifications
    Third-Party Integrations
    Reporting & Statistics
    Reporting/Analytics
    Data Import/Export
    Workflow Management
    Real-Time Data
    Mobile Access

    Clear Spider users reviews

    Overall Rating

    4.5

    /5

    28

    Positive reviews

    96

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.04/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    11

    1

    0

    0

    Pros
    The ability to find out where product is held in our warehouse, the age of the product, the sku details. I liked the ability to allow only some functions to some staff and full functions to others.
    Broc Filman has been our main contact but everyone within this company has been fantastic to work with. Anytime we need help we get resolution within a few hours.
    Our best benefit was to use less paper and have a huge improvement with our follow-up.
    Cons
    The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views.
    Poor UI and then less user-friendly. It's a bit hard for new user to be onboard with the solution because the tool is not that intuitive.
    The terminology was difficult to adapt to initially. The menu driven functionality was also difficult to understand at first.
    AvatarImg
    AvatarImg

    Angie W.

    Gambling & Casinos, 10,001+ employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Good service in every way

    Reviewed 5 months ago

    You can track each order that goes out and manage a well-organized inventory to have everything clearer in real time and also increase efficiency.

    Pros

    It has been a whole set of good tools that has allowed for clearer inventory control with its useful functions that have everything on a single platform, it has facilitated order management and inventory tracking, having a clear order of numbers to go tracking

    Cons

    In general, I like everything, there is nothing to dislike, they have provided an excellent, very complete service, there is nothing to improve

    SZ
    AvatarImg

    Shahid Z.

    Furniture, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Customer Service. Anytime there was an issue, the response was immediate. Good Training.

    Reviewed 7 years ago

    - Able to organize the Raw Material warehouse - Streamline the Inventory Management Processes and Procedure - Accurate Raw Material Reporting - Issue and Receive Raw Material accurately and easily - Labeling of Product

    Pros

    Clear Spider is a simple Inventory Management Application. Comprehensive, easy to use and very well organized Tool. It has many features, that are available if needed. For example you can generate, manage and administer POs both for receiving and issuing material. A lots of inventory reports, which are easy to create and extract to different formats i.e. excel, pdf It has the ability to track the...

    Cons

    To generate new functionality and queries, which may be very simple in nature, you need to contact Clear Spider Technical Support. Clear Spider is being used in a limited role in our company.

    GW
    AvatarImg

    Graig W.

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    The staff at Clear Spider have always been extremely responsive and willing to assist.

    Reviewed 7 years ago
    Pros

    I appreciate how responsive the staff is to answering questions, providing support, and has a willingness to develop customized solutions whenever feasible. Uploading is simple, once you understand the specific process to do it.

    Cons

    The system does feel somewhat antiquated in comparison to some other systems. It also has some weird limitations, such as only being to automatically send a system generated PO to one vendor email address, rather than multiple ones.

    DG
    AvatarImg

    David G.

    Oil & Energy, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Clear Spider has created massive efficiencies and savings for my customers.

    Reviewed 7 years ago

    CSI has created many efficiencies in our inventory management - most pertain to making inventory data digital and accessible across the company. The User/Company/Program relationship has been very important in our business because various business groups need ways to segregate their data from others. The order processes and to-do list assignments have created individual accountability in workflows...

    Pros

    Clear Spider provides a deeply detailed and configurable inventory solution but allows the flexibility to use as much or as little as needed. This means that we can benefit from one product to manage something as simple as a department supply closet to a complicated parts management and procurement system for company assets. If the functionality you're looking for doesn't exist already, niche solutions...

    Cons

    The most negative feedback I get about CSI is related to the UI. Many of my customers use web applications with flashy graphics and animations, and some simply notice the difference between CSI and other applications that take advantage of updated CSS stylings / plugins. What people like about the UI is that once they've learned how a page works, most other pages follow suit (query parameters near...

    DQ
    AvatarImg

    David Q.

    Nonprofit Organization Management, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Using Clear Spider has allowed my organization to better manage our inventory and grow our business.

    Reviewed 7 years ago

    Increased the number of outbound shipments by 42% in the first year. Greater inventory accuracy and visibility. The real-time changes to inventory means I can better informed decision related to my business. The addition/ creation of an on-line order portal greatly reduced the number of man hours we have had to devote to internal order processing and an increase in customer satisfaction.

    Pros

    The system is easy to use and has more features than we need. The tech support people are superb. Integration/ interfacing with other systems is easily handled by back end support. Partnering with Clear Spider means that my organization could move away from a very linear outbound order process, and serving only one customer at a time, to handling multiple customers and orders at the same time.

    Cons

    The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views. The flip side to this is that the Clear Spider team can create just about any report that you need. The lack of flexibility is the one knock on the system.

    Clear Spider FAQs

    Q. What type of pricing plans does Clear Spider offer?

    Clear Spider has the following pricing plans:
    Starting from: $375.00/month
    Pricing model: Subscription


    Q. Who are the typical users of Clear Spider?

    Clear Spider has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Clear Spider support?

    Clear Spider supports the following languages:
    Chinese (Simplified), English, French, German, Hebrew, Spanish


    Q. Does Clear Spider support mobile devices?

    Clear Spider supports the following devices:
    Android, iPad, iPhone


    Q. Does Clear Spider offer an API?

    No, Clear Spider does not have an API available.


    Q. What other apps does Clear Spider integrate with?

    Clear Spider integrates with the following applications:
    Adobe Commerce, Salsify, NCR Counterpoint, SAP Customer Experience, Intuit Data Protect, BQE CORE Suite, Sage Intacct, QuickBooks Online Advanced, Infor Cloud ERP, Oracle CRM On Demand, Pipedrive, FreshBooks, Dynamics 365, NetSuite, ZenKraft Shipmate, SAP Business One, Brightpearl, Salesforce Sales Cloud, ShipStation, mHelpDesk, SugarCRM, Epicor Advanced MES, Sage 500, Blackbaud CRM, QuickBooks Online, E2open, Keap, IFS Field Service Management, Infor CRM, Lightspeed Retail, Oracle Eloqua Marketing Automation, BigCommerce, Shopify


    Q. What level of support does Clear Spider offer?

    Clear Spider offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat

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