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Scout
5
77
4
10
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dog walking and pet sitting solution
Table of Contents
Scout - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Scout overview
What is Scout?
Scout is a cloud-based solution designed to help pet sitting and dog walking businesses with appointment scheduling and billing. Key features include custom branding, location and time tracking, document management, employee performance assessments, lead generation, and notifications.
The application helps sitters maintain multiple pet profiles, track job progress, and capture photos during check-in/check-out. Managers can use the solution to create custom bills, automate payment processes for various modes, and generate invoices. Scout comes with a vault feature, which lets staff members archive, as well as share vaccination records with owners through a clickable link.
Scout integrates with third-party calendar applications such as iCal, Google Calendar, Outlook, and more. The platform enables pet owners to create bios and provide information such as animal behavior, routine, feeding time, and medications for the sitters. Clients can use the mobile app to schedule/cancel services, as well as receive details of activities via e-report cards at the end of the visit.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Appointment Scheduling
Client Support
Billing and Invoicing
Updates
Scout’s user interface
Scout pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Scout?
The start and stop times of individual bookings is weird, and there are things I would change about overnight stay bookings, but the app makes it clear it is a work in progress.
Select to learn more
Who uses Scout?
Based on 88 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Scout's key features
Most critical features, based on insights from Scout users:
All Scout features
Features rating:
Scout alternatives
Scout
Starting from
25
Per month
MoeGo
Starting from
239
Per month
DaySmart Pet
Starting from
29
Per month
Savvy Pet Spa
Starting from
38
Per month
Scout pricing
Value for money rating:
Starting from
25
Per month
User opinions about Scout price and value
Value for money rating:
To see what individual users think of Scout's price and value, check out the review snippets below.
Robert H.
Owner
Robert H.
Owner
Scout integrations (6)
Integrations rated by users
We looked at 88 user reviews to identify which products are mentioned as Scout integrations and how users feel about them.
Integration rating: 4.0 (1)
“I am in the process of switching to gusto simply so we can have payroll software that integrates with Connecteam.”
Jazzmine S.
Executive Director
Integration rating: 4.0 (1)
Other top integrations
Scout customer support
What do users say about Scout customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Scout customer support.
Widely noted by reviewers, Scout's customer support responds rapidly, often within minutes, to questions and concerns.
A significant portion of users highlight the team's friendliness, professionalism, and genuine care for customer success.
Broad user base appreciates that support staff are knowledgeable, helpful, and open to suggestions for improvements.
Common user feedback praises the ease of contacting support and their willingness to assist with tutorials and workarounds.
Support options
Training options
To see what individual users say about Scout's customer support, check out the review snippets below.
“Before the pandemic, I was seeing accelerated growth of the company due to more efficient management, staff management (tools for supervising work quality), and more time to actually speak with clients.”
Jenn F.
Owner
“The personal customer service from [SENSITIVE CONTENT] and the Scout team is exceptionally good.”
Robert H.
Owner
