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Shoppingfeed

Multi-channel eCommerce syndication and fulfillment mastery

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Shoppingfeed Reviews

Reviews summary

Pros

I have had a great experience with Shopping Feed from the quality and features of the product to the great customer service.

Anonymous Reviewer

My rep has been great to work with. There are other feeds on the planet but these folks do good at reaching out.

Michael M.

Also the customer reps are always there to help me out if I have any questions. They love calls and screen-sharing too.

Zack G.

Cons

The biggest challenge when using Shopping-Feed was inventory updates. We had some cases where our inventory was not updating quick enough, or at all, causing us to oversell some of our items.

Lance K.

I find it confusing to figure out exactly what is causing the issue.

Chad G.

Horrible product with little support to help you. Feeds don't sync when they are supposed to and i had to manually go in and edit quantities which completely defeats the purpose of paying for this.

Nicole S.

Overall rating

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90%
positive reviews
97%
would recommend this app

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30 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Out of the Box Solution to Get Your Feed Up & Running

Reviewed 3 years ago

With Shopping Feed, we were easily able to generate a feed compatible with Google and Bing Merchant Centers. Without spending countless hours and testing, we were able to list our SKUs in the correct format to start our ads. We were able to focus on the shopping ads instead of setting up a feed just to show the ads. It has helped our business tremendously in saving time and money.

Pros

Shopping Feed has provided a simple solution to get our feed up and running without any technical implementations. We simply installed a module (Prestashop site) and the feed information was imported into the Shopping Feed System. From there we were able to control which products were included on the feed and the field mapping allowed us to match our fields with the required information for Google and Bing. We were ready to go on Google Merchant Center and our shopping ads showing within a day.

Cons

The system is working correctly, but there are a few items that I still am unsure about. For example, when products are updated on the site, I am not sure if the system pulls those new items onto the feed daily or if this requires a manual execution. This is not entirely clear. Also, when some of the categories or mapping is update within the system, I am not sure if this is update automatically or needs to be manually updated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Way to Set Up A Feed Quickly To Get Your Shopping Ads Running

Reviewed 2 years ago

I have had a great experience with Shopping Feed from the quality and features of the product to the great customer service. Any questions you have, the customer service team is very responsive and will address any questions you have with plenty of knowledge and troubleshooting tips.

Pros

The software easily integrates with your ecommerce platform and allows you to categorize your product listings. The mapping has a easy to use interface which allows you to provide the data necessary for Google Merchant Center and other ad platforms. The custom label feature is perfect for creating labels that allow you to easily segment your ads to your preference. I primarily use this software for Google Merchant, but you can easily expand to other channels (Amazon, Ebay, etc.) that the software will format for those channels.

Cons

Occasionally, the feed will break and you will need to login to fix some settings. However, I believe this issue may be due to the source (my website). Most of the time the software is hands-free and works as expected!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Super Beneficial to Any Business

Reviewed 2 months ago

Shopping Feed is allowing me to connect to multiple buyers on different channels. My support [SENSITIVE CONTENT HIDDEN] is always quick to respond and answer any question no matter how trivial or how many times i asked. If there is ever an issue he gets into it right away and provides support and solutions.

Pros

I can make one listing on Shopify and as long as i have access to the other channels, and the products are selected it does all the work of listing it elsewhere. Huge time save and great exposure to multiple selling platforms simultaneously.

Cons

I wish the financial side would take into account that to be on most of the channels you have to pay a subscription for them as well. For ebay i subscribe to a store which can range from 5 to 200 depending on how many items, plus there are transaction fees on items sold. Etsy is a .20 item fee plus transaction fee. So I would say the pricing tiers could be a bit better options, especially when you use multiple channels.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Multi platform E-Commerce Seller

Reviewed 3 years ago

The product does a nice job managing inventory. Id like it to be a little more automated and customizable.

Pros

Ability to get our inventory into multiple platforms, while having different price levels on each platform.

Cons

Flexibility, we are a 5 day a week operation. We dont like the fact that the system auto updates all weekend from the last file uploaded on friday evening. There isnt a way to turn this off.

Vendor response

Hi Colin, we hear you. We try to make Shopping Feed setup and configuration automated as possible, while still the ability to make changes to each individual setting as your business sees fit. We hope that you will reach out to support and see if there are ways to make inventory updating a manual process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software saves tons of time

Reviewed 2 months ago

Support is top notch and the software saves us countless hours each day by synching all our products

Pros

Software makes it really easy to sync products between sales channels such as Amazon and Etsy

Cons

It can be a lot at first but once you get past the learning curve it's fantastic

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Shopping Feed's adventure in Gong paradise.

Reviewed 2 years ago

We have a lot of product and most of the time Shopping-Feed can handle it, but expect to run into some issues especially with customization. Luckily, Shopping-Feed's support team is pretty good and can work with you to fix your problems with the software as long as you remember patience is a virtue.

Pros

The customization that we can have with metafields, That has really helped us make better listings on our favorite market places. Also the customer reps are always there to help me out if I have any questions. They love calls and screen-sharing too.

Cons

There was a pretty big mess up on Amazon once, but we eventually got it fixed thanks to the customer support. Also, it might take some time to get things the way you want them on the market places, but if you work with Shopping-Feed support and the market place you'll eventually get get your items up correctly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Love the app when get used to it

Reviewed 3 years ago
Pros

It can sync the inventory on multi-channel. It saves our time and work. And when we want to sell a new item, we just need to create the item in shopify, and Shopping feed can upload the information to different channels. Even though Amazon has a strict rule to do new listing and sync the listing. Shopping feed did a great job.

Cons

It needs to take some time to learn how to use the app. Especially for Amazon channel. So it needs some training for at the beginning. Fortunately, the shopping feed customer service is great. They are so patient. Otherwise, we will leave the app before we understand how to use it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Next Level Sales

Reviewed 3 years ago

The overall experience with Shopping-Feed has been a positive one. It has allowed us to sell our products through different channels which has helped the entire business grow.

Pros

Setup and support were by far the highlights of my experience with Shopping-Feed. Like any new system there are always questions and best practices and the Shopping-Feed support team was always there to help. Emails were almost always answered in one business day and follow-up emails were always given after any phone call. What I like most of all was that we were able to get our products up on the shopping platforms we wanted to quickly.

Cons

The biggest challenge when using Shopping-Feed was inventory updates. We had some cases where our inventory was not updating quick enough, or at all, causing us to oversell some of our items. There have been solutions offered where we could put an inventory threshold on our products being sent via shopping feed, but this solution was not right for our specific business model.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Effective tools, and great support

Reviewed 3 years ago
Pros

We use Shopping Feed to connect products from Shopify to various shopping channels, and sync orders placed on Amazon Marketplace. The tools are quite easy to use, and often being improved upon. Product data filtering and processing is very easy to use. Shopping Feed offers some of the most personable and direct customer support out of all the apps we use in the Shopify ecosystem. Overall, we've been very happy with the value of the app.

Cons

We haven't had any negative experiences to speak of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopping Feed for Google Shopping

Reviewed 2 years ago

Quite positive.

Pros

The price and the customer support. [SENSITIVE CONTENT HIDDEN] and the rest were on point when it came to helping out with questions.

Cons

The sometimes unfinished UI. There was occasionally words that weren't translated from French.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopping Made Easy

Reviewed 2 years ago

Very friendly staff, great support with any issue and most important makes it easy to work with e commerce Channels.

Pros

I like the ease of getting eBay orders transferred over to Magento. The updates are quick when I make changes on products and the Rules help me regulate pricing. CUstomer Service is excellent - if I have a question I start a ticket and within a few hours, sometimes sooner I get a response....there is also the option to text an agent live. I am going to take advantage now of a few more channels at affordable monthly pricing.

Cons

Once in awhile but not often the system unlinks to Magento. It only happened 2x in over 2 years so that is really the only thing I can think of at the moment that I was concerned about but as I said it was resolved within a few hours.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Like the Name Says, Shopping Feed Manages our Shopping Feeds

Reviewed 2 years ago

Overall we are quite happy with Shopping Feed, but there are some improvements that we need to hammer out. We love having visibility into our feeds across platforms.

Pros

We have a huge social media following. Shopping Feed has been a great way to manage our shopping feeds across Facebook and Instagram as well as increase conversion and manage our feeds across different platforms and regions.

Cons

We have a fairly complicated product catalog and the Shopping Feed team has struggled a bit to help us hone in exactly what we need out of our feeds. We are 90% of the way there, but it has been a struggle.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great service, excellent support

Reviewed 3 years ago

Shopping Feed has helped me distribute my updated product catalog quickly to Google and Facebook/Instagram. This has helped me reach thousands of new customers with almost no effort.

Pros

Setting up feeds can be complicated, anytime there has been an issue with portals changing their requirements or feed setup the support staff has been very quick to help make appropriate adjustments.

Cons

The overall backend is complicated and not very intuitive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Service to Streamline Your Sales

Reviewed 3 years ago
Pros

I love that it automates the inventory feed to third party platforms like EBay, Amazon, etc. it saves us a ton of time when it comes to posting products.

Cons

A bit complicated to setup and sometimes requires support from the Shopping Feed Team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 2 years ago

The support is fast and always fixes the issue.

Pros

Support is fantastic, easy to setup and use. Product is intuitive

Cons

None, if anything the repricing engine can be a bit better

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Delivers on Promises

Reviewed 3 years ago

My rep has been great to work with. There are other feeds on the planet but these folks do good at reaching out.

Pros

If you are looking for a shopping feed this is a good one. The software itself delivers what it promises. Customer Support is very good. And it is a good value for the money!

Cons

Not too many cons it does what it says!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best customer support ever

Reviewed 2 years ago

Executive is the best customer support i had the luck to discuss with. He helped me on lot of problems i've been trought. He's very professional and friendly.

Pros

Customer Service, the way that we create rules

Cons

The fetch time is too long, it could be awesome if it took less than 2 mins.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopping Feed - Great Value

Reviewed 2 years ago
Pros

I like the flexibility and the support from Drew, Max and Oleg

Cons

Takes some learning - but has a stack of features

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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E-commerce solution for every business

Reviewed 2 years ago

Overall, I have managed to easily integrate my merchandise in a way that works with several advertising platforms. Thus, it becomes very easy for me to create advertisements for my products by just clicking a few buttons.

Pros

We have used Shopping Feed to grow and scale in record time. The software is really easy to use and get familiar with its functions. An added advantage is also the help that you will get from its customer support, in case you have any queries. The software is also very easy to integrate into your workflow.

Cons

Even though this software is the best I ever used on e-commerce, I still want to understand how fast it integrates changes to my merchandise into the shop by itself. Going manual every time the catalog changes is tedious.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Set it an forget it

Reviewed 3 years ago
Pros

It was relatively easy to set up and after that it has just done what it is supposed to do with only occasional input to add new products.

Cons

I can't think of any downsides to this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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CKS Online

Reviewed 3 years ago

Its been great

Pros

How it identifies feed issues and allows you push matching variable to Amazon

Cons

I find it confusing to figure out exactly what is causing the issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Très à l'écoute

Reviewed 10 months ago
Pros

Facilité de mise en place Interface facile Logiciel très efficace

Cons

Beaucoup d'informations Conseils, optimisation et encouragement à développer

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for all channels

Reviewed 6 months ago

Excellent software. i recommend all drop-shipper to join

Pros

ebay connection made my day. [SENSITIVE CONTENT HIDDEN] is explained me very well to achieve that.

Cons

None. Software has a step by step process, time consuming, but rewarding

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Data Feed for Third Party Shopping Channels

Reviewed 3 years ago

The Shopping Feed team is top-notch! Very professional, easy to work with, and supportive. We can get ahold of them any time of day and they are quick to identify any issues and work through them. Overall we are very pleased with their service. Drew and his team have been woderful!

Pros

Easy to implement, support staff, cost, and overall usabaility

Cons

The lag time between channel updates. The system updates 3-4 times per day, it would be better if it updated once an hour, once every 30 minutes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall positive experience

Reviewed 2 years ago

I have been working with Shopping Feed for over 6 months now and they've really helped us integrating with 3rd party websites and affiliate networks through ready and customized integrations. Their team is very responsive and always willing to help.

Pros

Easy to use Value for money Great support Custom options available

Cons

There is nothing I don't like about Shopping Feed