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Zoovu

AI-driven conversational search platform

Table of Contents

Zoovu - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: November 2025

Zoovu overview

What is Zoovu?

Zoovu is the AI driven conversational search SaaS platform for e-commerce. We help brands and retailers deliver contextually relevant conversations just like your best store associate would. Our conversational AI platform delivers digital assistants across all channels and the entire customer lifecycle including evaluation, purchase decision and post-purchase.

Whether it is through product finders, next-generation chat bots, social media or intelligent search bars, Zoovu delivers contextual and conversational experiences that convert.

More than 2,500 brands and retailers use Zoovu to help shoppers find and buy the right product, including Amazon, P&G, Whirlpool and Microsoft. Zoovu operates worldwide in 500+ product categories, across all languages.

Starting price

Alternatives

with better value for money

Zoovu’s user interface

Ease of use rating:

4.8

(15)

Zoovu reviews

Overall rating

4.8

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.79/10

Rating distribution

Pros

“Great support from the project and customer success team while implementing the solution, rolling out to retailers and supporting them with tips.”

Kersten S.

Corporate Business Development Manager

“Smart Assistant makes it super easy to narrow down options by asking 3 simple questions to our customers. Plus, they have amazing customer service.”

Liv M.

CEO

“I liked most that it was easy to integrate SmartAssistant's advisors on our website thanks to the great support of their customer success team.”

Verified reviewer

Anonymity request

Cons

“The just shut down our service. All our investment in time was lost.”

Henrik G.

CEO

“And then half of what you worried about was already done. The other half was done after one of the regular meetings.”

Verified reviewer

Anonymity request

“We have a product bundle which is somewhat confusing to our less tech-savvy customers.”

Saša Đ.

Section manager, Digital transformation and CX design

Who uses Zoovu?

Based on 15 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Electronics

Retail

Telecommunications

Apparel & Fashion

Others

Use cases

- Not enough reviews

Zoovu's key features

Most critical features, based on insights from Zoovu users:

Data security

0.0

(0)

All Zoovu features

Features rating:

4.7

(15)

3D digital asset management

(0)

3D imaging

(0)

A/B testing

(0)

Access controls/permissions

(0)

Activity dashboard

(0)

API

(0)

Approval process control

(0)

Bills of material

(0)

Campaign management

(0)

Catalog management

(0)

Chat/Messaging

(0)

Chatbot

(0)

Client portal

(0)

Communication management

(0)

Configuration management

(0)

Content creation

(0)

Content management

(0)

CRM

(0)

Customer accounts

(0)

Customizable branding

(0)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Data extraction

(0)

Data import/export

(0)

Data synchronization

(0)

Data visualization

(0)

Design management

(0)

Discount management

(0)

Document management

(0)

Drag & drop

(0)

eCommerce management

(0)

Email marketing

(0)

Engagement tracking

(0)

ERP integration

(0)

Feedback management

(0)

For customer use

(0)

For ecommerce

(0)

For internal use

(0)

For sales teams/organizations

(0)

Gamification

(0)

Inventory management

(0)

Kitting

(0)

Lead capture

(0)

Lead management

(0)

Lead qualification

(0)

Live chat

(0)

Machine learning

(0)

Mobile app

(0)

Monitoring

(0)

Multi-Channel marketing

(0)

Multi-Currency

(0)

Multi-Language

(0)

Multi-Location

(0)

Multi-Store

(0)

Natural language processing

(0)

Online catalog

(0)

Order entry

(0)

Performance management

(0)

Predictive analytics

(0)

Pricing and cost calculations

(0)

Process/Workflow automation

(0)

Product catalog

(0)

Product data management

(0)

Product recommendations

(0)

Proposal generation

(0)

Quotes/Estimates

(0)

Real-time conversations

(0)

Real-time product visualizations

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

Reviews management

(0)

Rule-based configuration

(0)

Sales automation

(0)

Sales onboarding & training

(0)

Sales reports

(0)

Sales trend analysis

(0)

Search/Filter

(0)

Self service portal

(0)

Shopping cart

(0)

Tagging

(0)

Template management

(0)

Templates

(0)

Third-Party integrations

(0)

Version control

(0)

Virtual personal assistant (vpa)

(0)

Workflow management

(0)

Zoovu alternatives

Zoovu

4.8

(15)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.7

Value for Money

4.1

Customer Support

4.7

EngageBay CRM

4.7

(906)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Odoo

4.2

(1.2K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Inbenta

4.7

(13)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Zoovu integrations (11)

Top integrations

Salesforce Sales Cloud

Zoovu support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Knowledge Base

Chat

FAQs/Forum

24/7 (Live rep)

Training options

Webinars

Live Online

Videos

Documentation

In Person

Zoovu FAQs

Q. Who are the typical users of Zoovu?

Zoovu has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What languages does Zoovu support?

Zoovu supports the following languages:
English

Q. Does Zoovu offer an API?

No, Zoovu does not have an API available.

Q. What level of support does Zoovu offer?

Zoovu offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

Related categories

Conversational Marketing Platform

Artificial Intelligence