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Subbly

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The subscription-first commerce platform

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Subbly Pricing, Features, Reviews and Alternatives

Subbly FAQs

Q. What type of pricing plans does Subbly offer?

Subbly has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Subbly?

Subbly has the following typical customers:
Freelancers, Small Business


Q. What languages does Subbly support?

Subbly supports the following languages:
English


Q. Does Subbly offer an API?

No, Subbly does not have an API available.


Q. What level of support does Subbly offer?

Subbly offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base, FAQs/Forum

Subbly product overview

Price starts from

19

Per month

Flat Rate

What is Subbly?

Subbly is an all-in-one platform empowering merchants around the world to launch, run, and scale their subscription businesses with no coding skills or third-party plugins required. From a website builder and integrated checkout to inventory tracking and powerful automations, Subbly provides it all in an integrated platform.

Key benefits of using Subbly

Subbly offers the following key features
  • No-code website builder with professional templates
  • Fully integrated checkout
  • Accept multiple payment processors
  • Intuitive customer areas
  • Supports subscription and one-time products
  • Tax compatibility
  • Inventory tracking
  • Shipping configurations
  • Gift vouchers
  • Metrics analysis
  • Automations
  • Marketing email flows
  • Coupons
  • Referral programs
  • Funnels
  • Abandoned cart optimization tools
  • Churn optimization suite
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    24/7 (Live rep)
    Email/Help Desk
    Knowledge Base
    FAQs/Forum

    Training options

    Live Online
    Documentation
    Webinars
    Videos

    Not sure about Subbly? Compare it with a popular alternative

    Starting from

    19

    Per month

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    Starting from

    99

    Per year

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    Why am I seeing this?

    Subbly pricing information

    Value for money

    4.8

    /5

    176

    Starting from

    19

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Subbly features

    Functionality

    4.6

    /5

    176

    Total features

    57

    4 categories

    Most valued features by users

    API
    Activity Dashboard
    Customizable Branding
    Content Management
    Reporting & Statistics
    Customizable Templates
    Alerts/Notifications
    Drag & Drop

    Functionality contenders

    Subbly users reviews

    Overall Rating

    4.9

    /5

    176

    Positive reviews

    99

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.69/10
    Rating distribution

    5

    4

    3

    2

    1

    153

    22

    0

    0

    1

    Pros
    I LOVE that my customers have a simple and useful dashboard and sophisticated features that other services either don't have or don't provide at an affordable rate for a growing entreprise.
    I absolutely LOVE Subbly. I started with the free trial because I wasn't quite sure if it would be right for my needs but it's fantastic.
    The software is easy to use and I had the most professional and amazing customer service in helping integrate with my Shopify store.
    Cons
    No stock control/variants for non-subscription items. Limits to what you can do on the site, mobile and tablet aren't completely intuitive/customisable/responsive.
    The part that caused me some problems was making the website appear consistent on both the desktop and mobile version.
    Lack of shipping options for customers - proves difficult to have a profitable one price fits all option. Somewhat defensive customer service responses.

    Overall rating contenders

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    Megan R.

    Farming, 1-10 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect for small CSA Farms, affordable & flexible system

    Reviewed 4 years ago

    I have had a million questions about all the options they've made available in this SAAS, and hiccups getting the payment to go through since it's international and the bank thought it was fraudulent. They've been so helpful and prompt with responding considering our time difference from California to Europe. The even extended the free trial so I could have time to get everything in order before going live!

    Pros

    Price point is affordable for small businesses and farms. Most favorite features are the customer portal so our subscribers can manage their own subscription, preferences, and billing at their convenience. The check out survey allows you to create add-on products and services billed right into the subscription price, or just as a one time add-on. The checkout flow is beautiful and mobile friendly, and the widget functions perfectly.

    Cons

    Not much I don't like about it - one thing I wish I could modify is the ability to change the language in the checkout process so it doesn't say "ship to this address", as opposed to just collecting a shipping and billing address, as one of my options in the checkout survey is to collect their subscription box on our farm for free.

    Vendor response

    Thank you so much for taking the time to review us, we're over the moon that you've had a positive experience!

    DT
    AvatarImg

    Dean T.

    Consumer Goods, 1-10 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great for flexible and dynamic subscriptions

    Reviewed 4 years ago

    It's a great but still growing platform for subscription businesses. I think it's the best option at a reasonable price range for a subscription business all-in-one platform and website builder, and they are building out some of what I would consider are the missing features so it's only going to get better. Plus, their customer support is worth a special mention - they go above and beyond with personalised support whenever anything is amiss. I recommend Subbly for subscription business startups.

    Pros

    I reviewed a few platforms via free trials before deciding on Subbly for my e-commerce subscription store. It was the clear winner for versatility and support for variable subscription options. Other platforms can be twisted to work, with plugins and addons (at additional cost) but if a line of subscription products is your core, then Subbly's your best bet. This is what it's designed for out of the box, and it handles it well.

    Cons

    Because Subbly is still (as at Sep 2020) a relatively niche platform, if you want to integrate with other services you have limited choices. They are building out their app integrations, but the library of services that work with Subbly is still small. However, some custom coding and some automation intermediaries like Zapier can bridge a lot of these gaps. The website builder is comprehensive and...

    KM
    AvatarImg

    Kelly M.

    Retail, self-employed

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Expensive for what you get

    Reviewed 4 years ago

    I like that you can embed the sub checkout into your current site. I was looking to use subbly as my actual site and it didn't' quite work out for me and ultimately decided to go with Cratejoy. However, I think this would be a good option if you are just using the subscription checkout on your own site.

    Pros

    I like the templates and customizations that are available. I am not a web designer so it's nice to have options to customize my page to my own style/branding.

    Cons

    Quite expensive for what you get especially compared to competitors such as cratejoy. I ultimately decided to move to cratejoy for better value.

    Vendor response

    Hey Kelly, thanks so much for the review! We're always improving our product (and quickly) to give the maximum value, and a lot has changed since you used our service, including our website builder. We'd love to give you another free trial in the future to check it out! Just hit us up! Thanks again for the review and keeping rocking on

    RM
    AvatarImg

    Rebekah M.

    Retail, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Oustanding Product & Service

    Reviewed 4 years ago

    It has been great, they know what they are doing. If you have a subscription box use Subbly, they know all about them...this is a massive help. My website provider did have a subscription payment option but not for quarterly, whereas Subbly knows it's as popular and as key as monthly.

    Pros

    I love how easily the checkout option was to set up with Wix...I think together with the step by step instructions I only had to add support a couple of things...which they came straight back to me...really helpful. I probably would have done everything on Subbly if I hadn't already spent ages setting up wix and I had committed to a large annual cost with a couple of upgrades.

    Cons

    I don't think there are any negative things to say about the software. I would have liked an option of my customer selecting one of 6 free greeting cards (these are also for sale individually) if they spent over a certain amount or buying a one-off box for as a gift, it's not an issue I just have an excuse to contact the customer and ask them. The Subbly team is constantly adding, improving, and updating the software.

    ST
    AvatarImg

    Shawna T.

    Retail, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Waaaay better than shopify, despite missing a few features

    Reviewed 4 years ago

    I was struggling with costing with Shopify. Everything was an extra cost and it all added up to be way too much.

    Pros

    the support team is AMAZING. I used/still use them frequently, but not because it's hard software to use, it's in fact so easy that i find myself trying more complicated things than before (i'm not a techie). Also, the price includes just about everything (analaytics, subscription billing etc) in the price.

    Cons

    Integrations and features. I wish there was a bulk inventory import for my products. There are also a few pay-for apps that i wish were a bit cheaper but that's just as I am starting out.

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