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TouchPoint
5
118
4
105
3
22
2
4
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable Church Management System with Mobile App
Table of Contents
TouchPoint - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
TouchPoint overview
What is TouchPoint?
TouchPoint Software is a robust, all-in-one church management system (ChMS) designed specifically for medium and large churches seeking to strengthen discipleship, engagement, and ministry operations. Our cloud-based platform combines a powerful church database, integrated online giving with TouchPoint Giving, and a mobile app that connects your congregation anytime, anywhere.
TouchPoint streamlines vital church functions, including event registration, volunteer management, attendance tracking, small group coordination, and automated communication. The system’s flexibility allows churches to customize workflows, manage member data efficiently, and drive engagement with targeted messaging and app notifications.
At its core, TouchPoint is designed to empower church leaders and staff with data-driven insights for effective decision-making. With features like contribution tracking, analytics dashboards, and seamless website integration, TouchPoint helps churches stay organized and maximize their impact for The Kingdom.
Our team is uniquely equipped to serve churches, as many of us come from church leadership backgrounds. We understand the challenges churches face and are dedicated to providing personalized support and innovative tools that grow with your ministry. TouchPoint goes beyond software—we partner with you to connect with, engage, and disciple your congregation.
Starting price
Alternatives
with better value for money
Pros & Cons
Church Management
Ministry
Ease of Use
Features
Complicated and unintuitive interface
Steep learning curve for users
TouchPoint’s user interface
TouchPoint pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
3.8
Customer support
4.5
Reviews sentiment
What do users say about TouchPoint?
From online giving, statistics, communications, online registrations, and pastoral care, we have seen a great improvement in streamlining what we do digitally in order for our staff to have more time to support our church members in person.
Select to learn more
Who uses TouchPoint?
Based on 249 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
TouchPoint's key features
Most critical features, based on insights from TouchPoint users:
All TouchPoint features
Features rating:
TouchPoint alternatives
TouchPoint
Starting from
No pricing info
Clearstream
Starting from
29
Per month
Tithely Church Management
Starting from
72
Per month
ChurchTrac
Starting from
9
Per month
TouchPoint pricing
Value for money rating:
Starting from
No pricing info
User opinions about TouchPoint price and value
Value for money rating:
To see what individual users think of TouchPoint's price and value, check out the review snippets below.
Laura S.
Database Administrator
James K.
Director of Technology
TouchPoint integrations (4)
Integrations rated by users
We looked at 249 user reviews to identify which products are mentioned as TouchPoint integrations and how users feel about them.
Integration rating: 4.0 (3)
“We use eSpace for room reservations and never really needed it to "talk" with the database.”
Laura S.
Database Administrator
Integration rating: 5.0 (2)
“This is essential for invoicing customers.”
Andrew Z.
Operations Manager
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Other top integrations
TouchPoint customer support
What do users say about TouchPoint customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TouchPoint customer support.
Widely noted by reviewers, TouchPoint's customer support is highly responsive and provides quick, helpful solutions to issues.
A number of users appreciate the extensive support library and up-to-date documentation for self-service troubleshooting.
A significant portion of users mention the support team's willingness to listen to feedback and adapt the product to client needs.
A limited number of users report that customer support could not resolve certain issues or provide needed documentation.
Support options
Training options
To see what individual users say about TouchPoint's customer support, check out the review snippets below.
“Our experience with TouchPoint has been one of true partnership, listening, and growing.”
Jessica S.
Director of Operations
“Also, the support is excellent.”
Matt K.
Director of IT
TouchPoint FAQs
Q. Does TouchPoint support mobile devices?
TouchPoint supports the following devices:
iPad, Android, iPhone
Q. What level of support does TouchPoint offer?
TouchPoint offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
