App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
TrueDialog
5
16
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise-grade SMS text messaging platform with SMS API
Table of Contents
Is this product right for your business?
Find out with a
TrueDialog - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
TrueDialog overview
What is TrueDialog?
TrueDialog is a cloud-based, enterprise SMS text messaging platform for business, higher education and developers. Built to support large enterprises, the platform features mass texting along with a unique feature that enables team-based, 2-way personalized texting conversations at scale. Built for call center reps. The platform seamlessly transitions between Short Codes and Long Codes to continue SMS conversations for exceptional customer service. SMS Integrations with Salesforce, MS Dynamics, Marketo, Hubspot, Oracle Eloqua and others.
TrueDialog's SMS API has 47 endpoints with pre-built features to save developers time and money. Unlike many SMS API's, TrueDialog's is less taxing on their customers systems as a single API call can send millions of messages whereas other SMS API's require an API call for each message.
The platform's proprietary TrueDialog feature similarly offers scalable multi-user 2-way texting capabilities out-of-the-box, enabling multiple contact center agents to engage with customers within threaded SMS conversations. Other specific SMS features then include shared short codes and long sode support, SMS surveys, coupon engines, MMS, built-in URL shortening, longer concatenated text messages, and more. TrueDialog also facilitates landline texting and a dedicated VoiceSuite for deploying click-to-call, bridge calls, conference calls, call recording, and call forwarding functions.
Other pre-built highlights include a free, multi-channel emergency alert system for sending instant mass notifications across not only text, but voice, email and social networks. TrueDialog also keeps a copy of SMS texting data within its cloud-hosted ISO 9001 database, maintaining searchable CDR logs if customers request. Message opt-out lists are duplicated SMSafe to help ensure compliance. Drill-down reporting tools are available for generating custom metrics and analytics on SMS campaign performance and call center productivity. Mobile support then comes in the form of pre-built Android and iOS apps with tiered administrative controls for remote account management, along with full mass texting and 2-Way texting functionality.
TrueDialog’s user interface
TrueDialog pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about TrueDialog?
We really like that TrueDialog has all of the features we were seeking in a business SMS texting solution for about half the price of competitors.
Who uses TrueDialog?
Based on 21 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
TrueDialog's key features
Most critical features, based on insights from TrueDialog users:
All TrueDialog features
Features rating:
TrueDialog alternatives
TrueDialog
Starting from
119
Per month
Project Broadcast
Starting from
7
Per month
SlickText
Starting from
29
Per month
Mobile Text Alerts
Starting from
No pricing info
TrueDialog pricing
Pricing plans
Pricing details:
User opinions about TrueDialog price and value
Value for money rating:
To see what individual users think of TrueDialog's price and value, check out the review snippets below.
Rob F.
CMO
TrueDialog integrations (6)
TrueDialog support options
Typical customers
Platforms supported
Support options
Training options