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Descartes XPS Ship Logo

Shipment management platform for small businesses

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Descartes XPS Ship - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Descartes XPS Ship overview

Based on 240 verified user reviews

What is Descartes XPS Ship?

Descartes XPS Ship is a shipping tool offering key features such as label printing, delivery tracking, shipping labels, order tracking, and shipping management, among others.

Who uses Descartes XPS Ship?

By industry, Descartes XPS Ship reviewers are most commonly professionals in retail (29%). The most frequent use case cited by reviewers is shipping (98%).

What do users say about Descartes XPS Ship pricing?

Some users say Descartes XPS Ship offers competitive pricing and helps them save money, and reviewers indicate they value the economical options for small businesses. However, some users report frustration with unclear fees, surcharges, and billing issues.

What are the most popular integrations for Descartes XPS Ship?

The Descartes XPS Ship integrations most frequently cited by reviewers are: Shopify (an eCommerce product rated 4.7 out of 5 for its integration with Descartes XPS Ship) and WooCommerce (an eCommerce product, 4.7).

Starting price

9.95flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Address Management

Shipping Rates

Shipping

Descartes XPS Ship’s user interface

Ease of use rating:

Descartes XPS Ship pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(44)
5(193)

What do users say about Descartes XPS Ship?

Descartes XPS Ship is a shipping tool offering key features such as label printing, delivery tracking, shipping labels, order tracking, and shipping management, among others.

Select to learn more


Who uses Descartes XPS Ship?

Based on 240 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Food Production
Graphic Design
Civic & Social Organization
Others

Use cases

Shipping
Label Printing
Shipment Tracking

Descartes XPS Ship's key features

GetApp's analysis of 98 verified user reviews collected between April 2022 and November 2022 identifies XPS Ship's most critical features and summarizes user sentiment about those features.

Label printing

Reviewers appreciate XPS Ship's label printing capabilities for their ease and efficiency. They find it convenient to print directly or download to PDF, and value the integration with printers like Munbyn, Eltron, and Zebra. Users report seamless integration with Shopify and other platforms. However, some users mention issues with reprinting batches and the need for more customization options. They say it saves time and avoids mistakes, with clear and professional-looking labels being a major advantage. Of the 42 XPS Ship users who gave detailed accounts of their use of Label Printing, 98% rated this feature as important or highly important.

See related user reviews

“XPS offers a great solution for printing labels, tracking delivery status, and integrates with many website platforms. Since the integration with Wix, it has made my life much simpler!”
BE

Brian E.

Owner

“There also is not the ability to print many labels at once. If I send 10 packages, I have to load 5 label sheets (2 labels per sheet) then flip them halfway through.”
PM

Patrick M.

Production Supervisor

“I love the address book, the tracking system, the clarity of the labels, the ease if use, and being able to choose different shipping companies and methods with the click of a button”
AS

Angie S.

Owner

“Integrates well with our other software, makes it easy to get labels, track shipments and compare pricing across all our accounts.”
SC

Sean C.

President


Delivery tracking

Users report that XPS Ship's delivery tracking feature is valuable for monitoring order statuses and ensuring timely deliveries. They highlight the History tab for tracking orders and receiving alerts for delivery issues. Reviewers indicate that this capability helps them provide accurate information to customers and resolve delivery problems quickly. They appreciate the ability to track shipments from any computer and the ease of accessing tracking numbers and delivery statuses. Of the 36 XPS Ship users who gave detailed accounts of their use of Delivery Tracking, 94% rated this feature as important or highly important.


Shipping labels

Reviewers highlight XPS Ship's shipping labels for their accuracy and ease of use. They appreciate the integration with platforms like Shopify and Wix, and the ability to print labels using various printers like Dymo and Rollo. Users report that the labels are clear, easy to read, and professional-looking. They find it helpful to have prefilled fields and the option to customize labels with business logos. Some users mention occasional issues with label size adjustments. Of the 37 XPS Ship users who gave detailed accounts of their use of Shipping Labels, 92% rated this feature as important or highly important.


Order tracking

Reviewers appreciate XPS Ship's order tracking capabilities for providing real-time updates and error notifications. They find it helpful for customer service, allowing them to communicate shipment statuses and resolve discrepancies. Users report that tracking information is easily accessible through the XPS dashboard and can be shared with customers. They value the integration with platforms like Shopify and Etsy, which simplifies the tracking process and ensures customers are informed about their orders. Of the 37 XPS Ship users who gave detailed accounts of their use of Order Tracking, 86% rated this feature as important or highly important.


Status tracking

Users report that XPS Ship's status tracking feature is helpful for monitoring the progress of shipments and providing accurate updates to customers. They appreciate the real-time tracking and error notifications, which help them address delivery issues promptly. Reviewers indicate that the branded tracking page adds a professional touch, and the History tab makes it easy to access tracking information. They find it convenient to track shipments from multiple carriers in one place. Of the 33 XPS Ship users who gave detailed accounts of their use of Status Tracking, 85% rated this feature as important or highly important.


Shipping management

Reviewers find XPS Ship's shipping management capabilities easy to use and efficient for handling all shipping needs. They appreciate the ability to manage multiple packages under the same tracking and optimize shipping costs. Users report that the software consolidates all shipments in one place, making it simple to track, re-ship, and notify customers. They highlight the excellent customer service and the ease of creating labels and managing orders from different venues. Of the 29 XPS Ship users who gave detailed accounts of their use of Shipping Management, 76% rated this feature as important or highly important.


All Descartes XPS Ship features

Features rating:

Activity dashboard
Batch printing
Cost analysis
Data import/export
Document management
For ecommerce
For freight operations
Labeling
Location tracking
Monitoring
Order management
Real-Time data
Real-Time monitoring
Reporting & statistics
Shipment price calculation
Shipment tracking
Supply chain management

Descartes XPS Ship alternatives

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Descartes XPS Ship pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Startup

9.95

Per month

Growth

29.95

Per month

Warehouse

99.95

Per month

Enterprise

299.95

Per month

User opinions about Descartes XPS Ship price and value

Value for money rating:

To see what individual users think of Descartes XPS Ship's price and value, check out the review snippets below.

“We wish that their UPS rates were as competitive as their USPS rates but you can always upload your UPS account if you have one and get your own negotiated rates.”
SL

Stacey L.

Partner

“XPS gave us the ability for many users; i.e. shipping and customer service departments, to see status of our shipments to our clients so everyone could give updates. ”
MN

MaryAnn N.

General Manager

Descartes XPS Ship integrations (8)

Integrations rated by users

We looked at 240 user reviews to identify which products are mentioned as Descartes XPS Ship integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 4.7 (19)

This is what we use for our front end

AW

Alex W.

Founder

WooCommerce logo
WooCommerce

Integration rating: 4.7 (15)

Customers and administrators alike expect prompt notifications and Mailgun does that at a fraction of the cost of their competitors. I wish all our eCommerce clients would use Mailgun!

Turn any site into a shop in minutes

BW

Benjamin W.

Lead Engineer and General Manager

1/2
BigCommerce logo
BigCommerce

Integration rating: 5.0 (5)

Wix logo
Wix

Integration rating: 4.5 (4)

Integration rating: 5.0 (4)

Integration rating: 5.0 (3)

Descartes XPS Ship customer support

What do users say about Descartes XPS Ship customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Descartes XPS Ship customer support.

Widely noted by reviewers, Descartes XPS Ship offers fast, responsive, and consistently helpful customer support.

A significant portion of users appreciate being able to reach real, knowledgeable people quickly when they need assistance.

Common user feedback highlights the friendliness, professionalism, and patience of the customer service team.

Broad user base values that support staff not only resolve issues but also teach users how to handle similar situations in the future.

Support options

Chat
Phone support
Email/help desk
Faqs/forum

Training options

Documentation
In person
Live online
Videos

To see what individual users say about Descartes XPS Ship's customer support, check out the review snippets below.

“On the rare occasions that I need support, the support is friendly and my issue gets resolved fast!”

Js

Jeff s.

Warehouse Manager

“The CSR team is so helpful and will stay with you until the job is done. ”

BW

Bryant W.

Owner

“If looking at UPS rates it does not automatically verify residential addresses as the UPS site does and can lead to under charging if customer pays shipping”

DH

David H.

co-owner

Descartes XPS Ship FAQs

Q. Who are the typical users of Descartes XPS Ship?

Descartes XPS Ship has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is Descartes XPS Ship used for?

Shipping software to easily find the best shipping rates, print shipping labels & track orders. Save money using our software to print shipping labels for all your orders. Rate shop and get the best-discounted shipping rates with all major U.S. carriers. Easily import order data from Shopify and other sales channels, update order status and tracking, reduce manual labor, speed up processing, and batch fulfill unlimited orders.


Q. What level of support does Descartes XPS Ship offer?

Descartes XPS Ship offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum

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