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eDesk
eDesk; the most scalable eCommerce customer support tool for
eDesk Alternatives & Competitors
Top 7 free alternatives
Total
53
179
71
features in common
53
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Categories in common
Total
51
112
71
features in common
51
features in common
Freshdesk user ratings
Top features
Problem Management
Customer Complaint Tracking
Drag & Drop
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$15/month
Value for money
0.2
What users say about Freshdesk's value for money
Categories in common
Total
60
158
71
features in common
60
features in common
Zoho Desk user ratings
Top features
Customer History
Workflow Configuration
Online Forums
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$14/month
Value for money
0.3
What users say about Zoho Desk's value for money
Kassy C.
Business Manager
Total
57
177
71
features in common
57
features in common
LiveAgent user ratings
Top features
Real-Time Monitoring
Email Templates
Customer Management
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Value for money
0.5
What users say about LiveAgent's value for money
Matthew J.
Owner
Total
40
122
71
features in common
40
features in common
NICE CXone user ratings
Top features
For Call Centers
CRM
Activity Tracking
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$71/month
Value for money
0.1
What users say about NICE CXone's value for money
rakesh m.
Sr. Enterprise Architect
Total
54
106
71
features in common
54
features in common
TeamSupport user ratings
Top features
Reporting & Statistics
Performance Metrics
Full Text Search
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$29/month
Value for money
0.2
What users say about TeamSupport's value for money
Categories in common
Total
55
213
71
features in common
55
features in common
Salesforce Service Cloud user ratings
Top features
Call Scripting
File Sharing
Maintenance Scheduling
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$25/month
Value for money
What users say about Salesforce Service Cloud's value for money
Claire B.
Director of Development
Categories in common
Total
58
97
71
features in common
58
features in common
Kustomer user ratings
Top features
Real-Time Notifications
Activity Tracking
Multi-Channel Communication
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$89/month
Value for money
0.3
What users say about Kustomer's value for money
Categories in common
Total
41
57
71
features in common
41
features in common
LiveChat user ratings
Top features
Real-Time Chat
Visual Analytics
Real-Time Reporting
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$24/month
Value for money
0.3
What users say about LiveChat's value for money
Categories in common
Total
40
55
71
features in common
40
features in common
Replyco user ratings
Top features
Real-Time Analytics
Customizable Templates
Access Controls/Permissions
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
€9/month
Value for money
0.5
What users say about Replyco's value for money
Categories in common
Total
28
77
71
features in common
28
features in common
Gladly user ratings
Top features
Voice Mail
Text Analysis
Issue Tracking
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$150/year
Value for money
0.6
What users say about Gladly's value for money
Categories in common
Total
28
49
71
features in common
28
features in common
Gorgias user ratings
Top features
Customer History
Third-Party Integrations
Transfers/Routing
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$60/month
Value for money
0.3
What users say about Gorgias' value for money
Categories in common
Total
44
226
71
features in common
44
features in common
EngageBay CRM user ratings
Top features
Multi-Account Management
Customer Segmentation
Content Delivery
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$14.99/month
Value for money
0.5
What users say about EngageBay CRM's value for money
Categories in common
Total
35
54
71
features in common
35
features in common
Kapture CX user ratings
Top features
Task Management
Mobile Access
Real-Time Notifications
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$39/month
Value for money
0.1
What users say about Kapture CX's value for money
Sagar V.
Head of Online Business
Categories in common
Total
48
94
71
features in common
48
features in common
Tidio user ratings
Top features
Real-time Conversations
Social Media Integration
One-to-One Messaging
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$29/month
Value for money
0.3
What users say about Tidio's value for money
Categories in common
Total
57
166
71
features in common
57
features in common
Intercom user ratings
Top features
Message Personalization
Reporting & Statistics
Negative Feedback Management
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$39/month
Value for money
0.2
What users say about Intercom's value for money
Aleksandr S.
Principal Software Engineer
Anna K.
Head of Marketing
Categories in common
Total
57
112
71
features in common
57
features in common
Supportbench user ratings
Top features
Email Management
Performance Metrics
Text Editing
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$32/month
Value for money
0.6
What users say about Supportbench's value for money
Categories in common
Total
30
39
71
features in common
30
features in common
ThriveDesk user ratings
Top features
Real-Time Notifications
File Sharing
Third-Party Integrations
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
$15/month
Value for money
0.7
What users say about ThriveDesk's value for money
Kaushal S.
Founder
Hoang P.
Freelancer
Categories in common
Total
52
180
71
features in common
52
features in common
User.com user ratings
Top features
Lead Management
Calendar/Reminder System
Email Marketing
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Value for money
0.4
What users say about User.com's value for money
Izabela H.
Growth Catalyst
Categories in common
Total
54
99
71
features in common
54
features in common
Tiledesk user ratings
Top features
Lead Qualification
Customer Support
Visual Analytics
eDesk user ratings
Top features
Real-Time Notifications
Performance Metrics
Multi-Channel Marketing
Pricing
Starting from
€15/month
Value for money
0.3
What users say about Tiledesk's value for money
Categories in common
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