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AppBase DCM & BPM Platform Logo

AI supported low-code platform for case management solutions

Table of Contents

AppBase DCM & BPM Platform - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

AppBase DCM & BPM Platform overview

What is AppBase DCM & BPM Platform?

Eccentex delivers user-friendly experiences for both process designers and end users across dynamic case management and business process automation solutions that can be easily developed and deployed without IT involvement. Customers of all sizes across all industries can modernize their customer service, journey orchestration and back-office automation in as little as 90 days.

Eccentex excels with enterprise clients with flexible, easy to deploy, and low maintenance solutions that deliver agility and scalability across various industries and use-cases. Eccentex AI services helps customers to achieve customer experience and operational efficiency simultaneously.

Starting price

40per user /
per month

Alternatives

with better value for money

AppBase DCM & BPM Platform’s user interface

Ease of use rating:

AppBase DCM & BPM Platform reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

AppBase DCM & BPM Platform's key features

Most critical features, based on insights from AppBase DCM & BPM Platform users:

Access controls/permissions
Activity dashboard
Activity tracking
AI-assisted development
AI copilot
Alerts/Escalation
Alerts/Notifications
Analytics
API
Application management

All AppBase DCM & BPM Platform features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
AI-assisted development
AI copilot
Alerts/Escalation
Alerts/Notifications
Analytics
API
Application management
Approval process control
Archiving & retention
Asset lifecycle management
Assignment management
Audit management
Audit trail
Automated routing
Benchmarking
Billing & invoicing
Budgeting/Forecasting
Business process automation
Business process control
Calendar management
Call recording
Campaign management
Catalog management
Change management
Chat/Messaging
Code development
Code enforcement
Collaboration tools
Collaborative development
Commenting/Notes
Communications management
Compatibility testing
Compliance management
Compliance tracking
Configurable workflow
Configuration management
Contact management
Content library
Content management
Corrective and preventive actions (capa)
CRM
Custom development
Customer database
Customer support
Customizable branding
Customizable dashboard
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data aggregation and publishing
Database support
Data capture and transfer
Data connectors
Data extraction
Data governance
Data import/export
Data mapping
Data masking
Data migration
Data modeling
Data profiling
Data quality control
Data verification
Data visualization
Deadline management
Debugging
Deployment management
Digital asset management
Disaster recovery
Document management
Document review
Document storage
Drag & drop
Electronic signature
Email alerts
Email management
Email marketing
Email templates
Email-to-Task conversion
Employee management
Event logs
Fax Management
File management
File sharing
Filtering
Financial management
Fixed asset management
For government
Forms automation
Forms management
Full text search
Gantt/Timeline view
Graphical user interface
Graphical workflow editor
Hierarchy Management
Incident management
Incident reporting
Indexing
Information governance
Integrated development environment
Integrations management
Interaction tracking
Inventory management
Investigation management
Issue management
IT asset management
Iteration management
IT incident management
Knowledge base management
Lead management
Lifecycle management
Localization automation
Macros/Templated responses
Maintenance scheduling
Metadata management
Mobile access
Mobile alerts
Mobile development
Monitoring
Multi-Channel communication
Multi-Domain
Multi-Language
Multiple data sources
No-Code
Offline access
On call scheduling
Performance metrics
Performance monitoring
Permit issuance
Pre-built templates
Prioritization
Problem management
Process change tracking
Process Management
Process modeling & designing
Process/Workflow automation
Procurement management
Progress tracking
Project management
Project templates
Project workflow
Purchasing & receiving
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Records management
Recurring tasks
Relationship mapping
Release & deployment
Reminders
Remote access/control
Reporting/Analytics
Reporting & statistics
Requirements management
Risk alerts
Risk analysis
Risk assessment
Role-Based permissions
Rules-Based workflow
Safety incident management
Sales pipeline management
Scheduled/Automated reports
Search/Filter
Secure data storage
Segmentation
Self service portal
Service catalog
Service level agreement (sla) management
Single sign on
SMS messaging
Social media integration
Software development
Source control

AppBase DCM & BPM Platform alternatives

AppBase DCM & BPM Platform logo

Starting from

40

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Caspio logo

Starting from

300

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Bitrix24 logo
visit website

Starting from

69

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Airtable logo
visit website

Starting from

20

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

AppBase DCM & BPM Platform pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

HyperAutomation Cloud

120

/user

Per month

Features included:

  • HyperAutomation Cloud
  • HyperAutomation as a Service (HaaS)
  • Eccentex Generative AI Services

Dynamic Case Management

90

/user

Per month

Features included:

  • AppBase Platform
  • Dynamic Case Management
  • Process Automation
  • Eccentex AI Services

Smart Knowledge Base

40

/user

Per month

Features included:

  • AppBase Platform
  • Smart Knowledge Base
  • Eccentex AI Services

Enterprise Email Automation

40

/user

Per month

Features included:

  • AppBase Platform
  • Advanced Email Automation
  • Eccentex AI Services

User opinions about AppBase DCM & BPM Platform price and value

Value for money rating:

AppBase DCM & BPM Platform integrations (8)

Integrations rated by users

We looked at 3 user reviews to identify which products are mentioned as AppBase DCM & BPM Platform integrations and how users feel about them.

Integration rating: 5.0 (1)

AppBase DCM & BPM Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
Documentation
In Person
Videos

AppBase DCM & BPM Platform FAQs

Related categories