App comparison
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BizMagnets
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BizMagnets is a ChatOps platform built on WhatsApp.
BizMagnets Alternatives & Competitors (2026)
Top 7 free alternatives
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.6
Value for money
Starting price
0.7
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.3
Value for money
Starting price
0.6
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.6
Value for money
Starting price
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.3
Value for money
Starting price
0.7
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.5
Value for money
Starting price
0.6
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.8
Value for money
Starting price
0.5
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.7
Value for money
Starting price
0.7
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI tool with natural language processing
0.8
Value for money
Starting price
0.8
Functionality
Third-Party Integrations
5/5
Activity Dashboard
5/5
Surveys & Feedback
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.6
Value for money
Starting price
0.6
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.5
Value for money
Starting price
0.4
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
1.2
Value for money
Starting price
1.1
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.9
Value for money
Starting price
1.0
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution for multi-location businesses
0.7
Value for money
No pricing info
Starting price
0.7
Functionality
Negative Feedback Management
5/5
Brand Tracking
5/5
Survey/Poll Management
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and IT asset management solution
1.0
Value for money
Starting price
1.0
Functionality
Procurement Management
N/A
Requisition Management
N/A
Supplier Management
N/A
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
Value for money
Starting price
Functionality
Self Service Portal
N/A
Real-Time Notifications
N/A
Email Templates
N/A
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for small & medium businesses
Value for money
Starting price
Functionality
Self Service Portal
N/A
Social Media Integration
N/A
Data Import/Export
N/A
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Self-Service
0.7
Value for money
Starting price
0.8
Functionality
Multi-Language
N/A
Decision Support
N/A
Activity Dashboard
N/A
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send whatsapp api messages using HTTP requests.
Value for money
No pricing info
Starting price
Functionality
Automated Responses
5/5
SMS Messaging
N/A
Contact Management
N/A
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
0.6
Value for money
Starting price
0.5
Functionality
Real-time Consumer-facing Chat
N/A
Live Chat
N/A
Multi-Channel Communication
N/A
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
0.5
Value for money
Starting price
0.8
Functionality
Support Ticket Management
5/5
Knowledge Base Management
5/5
Inbox Management
5/5
Top Features
Transfers/Routing
5/5
Transcripts/Chat History
5/5
Customer Support
5/5