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Brightcall
Cloud-based AI & call automation platform
Table of Contents
Brightcall - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: December 2025
Brightcall overview
What is Brightcall?
Brightcall is a cloud-based communication platform offering AI Agents, Speed To Lead automation, and a Multiline Dialer to help businesses boost customer engagement. With global operations across Scandinavia, UAE, KSA, and the USA, we deliver reliable, scalable contact center solutions.
Brightcall’s AI agent manages inbound and outbound communication through automated, human-like interactions. It can help businesses handle customer inquiries, qualify leads, schedule appointments, and manage follow-ups, potentially allowing for 24/7 availability and reduced operational workload. Speed to Lead, is an automation tool that connects new inbound leads directly to a team member or the AI Agent. This aims to improve response times and reduce the chances of missing potential customers. Multiline Dialer enables teams to conduct high-volume outbound calling by dialing multiple numbers at once. This can help businesses increase their outreach and manage sales or support activities more efficiently, without necessarily increasing overhead.
These three services work together within a unified cloud platform allowing organisations to centralize communication, automate critical workflows, and maintain high-quality interactions across all channels.
Key benefits of using Brightcall
• Reduce Response Times with 24/7 AI Support Agents: Provide instant answers, track inquiries, and resolve common issues without human intervention. Brightcall ensures your customers are supported around the clock.
• Boost Team Productivity: Automated workflows handle follow-ups, reminders, appointment scheduling, and ticket creation—allowing your sales and support teams to prioritize important conversations.
• Centralize All Customer Interactions: Manage voice, WhatsApp, SMS, and chat from a single unified dashboard. No more switching tools or losing context during conversations.
• Improve Customer Experience with Personalization: Brightcall’s AI adapts to customer history, preferences, and behavior. Deliver seamless, personalized engagement at every touchpoint.
• Real-Time Analytics & Insights: Track performance, monitor sentiment, measure agent efficiency, and identify bottlenecks using Brightcall’s advanced reporting tools.
• Scale Without Increasing Headcount: Easily manage thousands of conversations and calls simultaneously. Brightcall grows with your business needs, without adding operational overhead.
• Simple Setup & Easy Integration: Connect Brightcall with your CRM, ticketing system, or marketing platform. Get up and running quickly with minimal technical effort.
Starting price
per month
Alternatives
with better value for money
Brightcall’s user interface
Brightcall reviews
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Brightcall's features
Brightcall pricing
Value for money rating:
Starting from
45
Per month
Flat Rate
User opinions about Brightcall price and value
Value for money rating:
Brightcall integrations (16)
Brightcall support options
Typical customers
Platforms supported
Support options
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Brightcall FAQs
Brightcall has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Brightcall?
Brightcall has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Brightcall support?
Brightcall supports the following languages:
English
Q. Does Brightcall offer an API?
Yes, Brightcall has an API available for use.
Q. What other apps does Brightcall integrate with?
Brightcall integrates with the following applications:
Kommo, Zoho CRM, LeadSquared, Odoo , Unbounce, Pipedrive, Facebook Apps and Tabs, TikTok, Plecto, PropSpace, Bitrix24, Copper, Follow Up Boss, Instagram, Salesforce Platform, HubSpot CRM
Q. What level of support does Brightcall offer?
Brightcall offers the following support options:
Email/Help Desk, FAQs/Forum