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Faveo Helpdesk
5
66
4
43
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faveo Helpdesk helps simplify the customer support process
Table of Contents
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Faveo Helpdesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Faveo Helpdesk overview
What is Faveo Helpdesk?
Faveo Helpdesk is an automated ticketing software that enables you to manage customer support and can be accessed by unlimited agents. It is also a cloud-based helpdesk that provides customer service management, incident management, and SLA management with a built-in knowledge base. It has served over clients across the globe to track customer support. It can be integrated with numerous platforms including Facebook, WhatsApp, and Twitter, and any third-party application can be customized according to your particular business requirements. It serves as an easy-to-install, easy-to-use, and cost-effective ticket management solution for startups, SMEs, and enterprises.
Faveo Helpdesk provides the solution for customers by assigning the tickets to the agents or team. There are different priority levels that can be assigned based on the ticket and users can also set up automated, template-based responses to certain types of inquiries. Internal notes can be created to communicate with users about ticket status. It is a highly customizable software that is easy on your pocket as well.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Ticket Management
Bugs and Issues
Workflow Management
Faveo Helpdesk’s user interface
Faveo Helpdesk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.3
Ease of use
4.4
Customer support
4.7
Reviews sentiment
What do users say about Faveo Helpdesk?
Highly stable and great escalation platform and the customer contacts list management and file sharing is very effective through Faveo Helpdesk capabilities.
Select to learn more
Who uses Faveo Helpdesk?
Based on 117 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Faveo Helpdesk's key features
Most critical features, based on insights from Faveo Helpdesk users:
All Faveo Helpdesk features
Features rating:
Faveo Helpdesk alternatives
Faveo Helpdesk
Starting from
14
Per month
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Faveo Helpdesk pricing
Pricing plans
Pricing details:
User opinions about Faveo Helpdesk price and value
Value for money rating:
To see what individual users think of Faveo Helpdesk's price and value, check out the review snippets below.
Naresh V.
DevOps
Naresh V.
DevOps
Faveo Helpdesk integrations (5)
Other top integrations
Faveo Helpdesk customer support
What do users say about Faveo Helpdesk customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Faveo Helpdesk customer support.
Widespread user sentiment highlights fast, responsive, and helpful support that resolves issues quickly and efficiently.
A significant portion of users find it easy to contact the support team, appreciating their guidance and availability.
A minority of users report slow response times and occasional delays in receiving assistance from customer support.
Support options
Training options
To see what individual users say about Faveo Helpdesk's customer support, check out the review snippets below.
“Wen I have need the support is fast and solve any problems as fast as possible.”
Tiago C.
CTO
“fast respond and easy to communicate.”
ida r.
Business Analyst
“We have completed azure ad integration and imported the users in to Faveo platform. But we couldn’t login with the imported users credentials in API. ”
sajith s.
IT SUPPORT
