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NEOGOV
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human resources management platform
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NEOGOV - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
NEOGOV overview

Based on 850 verified user reviews
What is NEOGOV?
NEOGOV is a recruiting tool offering key features such as candidate tracking, job posting, application management, onboarding, and employee database management, among others.
Who uses NEOGOV?
By industry, NEOGOV reviewers are most commonly professionals in government administration (56%). The most frequent use case for NEOGOV cited by reviewers is recruiting (45% of reviewers).
What do users say about NEOGOV pricing?
Some reviewers find NEOGOV to be a good value for money, especially due to its segmented purchasing and time-saving onboarding. However, some users report high costs for extra modules, pricey implementation, and a lack of bundle pricing or free trials.
Starting price
Pros & Cons
Responsiveness
Usability
Onboarding
Stability
Affordability
Enhancements
NEOGOV’s user interface
NEOGOV pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about NEOGOV?
Users think NEOGOV streamlines HR tasks like recruitment, hiring, onboarding, and employee management, making processes more efficient and paperless. They appreciate its user-friendly interface, customizable modules, and robust applicant tracking, which help organize and monitor candidates and staff across agencies. They value its focus on public sector needs and integration options.
Reviewers report that while customer support is responsive and open to feedback, resolution times can be slow and service quality varies. They find training resources helpful but note a steep learning curve, outdated materials, and extra fees. Some mention frequent glitches, complicated workflows, and areas needing improvement.
Select to learn more
Who uses NEOGOV?
Based on 850 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
NEOGOV's key features
GetApp's analysis of 190 verified user reviews collected between October 2021 and October 2024 identifies NEOGOV's most critical features and summarizes user sentiment about those features.
Reviewers appreciate NEOGOV's candidate tracking capabilities for keeping track of applicants' status throughout the hiring process. They find it helpful to manage each candidate, track progress, and maintain communication. Users report that it is easy to see where candidates are in the process and to access candidate records at every step. They say it helps in hiring qualified candidates and managing high volumes of applicants efficiently. Of the 23 NEOGOV users who gave detailed accounts of their use of Candidate Tracking, 100% rated this feature as important or highly important.
veronica m.
Information System Coordinator/Admin ass't.
Hallie W.
Administrative Services Assistant III
Reviewers indicate that NEOGOV's job posting capabilities streamline the creation and advertisement of job postings. They appreciate the pre-populated language, the ability to copy postings, and the integration with Government Jobs for broader reach. Users find it easy to make changes, post, and advertise jobs quickly. They report that it attracts candidates effectively and makes job postings look professional and organized. Of the 49 NEOGOV users who gave detailed accounts of their use of Job Posting, 98% rated this feature as important or highly important.
See related user reviews
Damian C.
Human Resources Analyst III
Michael M.
DEPUTY SHERIFF RECRUITER
Users report that NEOGOV's application management capabilities are critical for their hiring process. They find it easy to view, track, and review applications, and appreciate the efficiency in moving applicants through the process. Reviewers indicate that it helps with compliance, communication with candidates, and managing all applications in one place. They also value the automated aspects that reduce manual tasks. Of the 21 NEOGOV users who gave detailed accounts of their use of Application Management, 95% rated this feature as important or highly important.
See related user reviews
Abigail R.
Human Resources specialist
Chelsea D.
HR Generalist
Reviewers highlight NEOGOV's applicant tracking capabilities for keeping a record of applicants and their application history. They find it efficient for tracking candidates through the recruitment process and analyzing data to improve processes. Users appreciate the ability to move applicants to various postings and keep all candidate information in one platform. They say it is essential for their daily recruitment activities and overall hiring process. Of the 28 NEOGOV users who gave detailed accounts of their use of Applicant Tracking, 89% rated this feature as important or highly important.
See related user reviews
Jacqueline R.
People and Culture Coordinator
Noreen O.
Human Resources Specialist, Employment Services
Users report that NEOGOV's onboarding capabilities make the process for new hires efficient and smooth. They appreciate the electronic signature, the ability to complete paperwork before the start date, and the integration with other NEOGOV modules. Reviewers indicate that it helps in adding checklists, automating tasks, and customizing the onboarding process. They find it valuable for making orientation seamless and reducing manual efforts. Of the 20 NEOGOV users who gave detailed accounts of their use of Onboarding, 85% rated this feature as important or highly important.
See related user reviews
Payton L.
Human Resources Partner
Jessica S.
HR Associate
Reviewers appreciate NEOGOV's employee database capabilities for tracking and managing employee information accurately. They find it easy to update hiring and separation details and maintain records. Users report that it helps in consolidating employee data, reducing work efforts, and ensuring accurate accounting of all employees. They say it is essential for product integration and managing employee status effectively. Of the 19 NEOGOV users who gave detailed accounts of their use of Employee Database, 84% rated this feature as important or highly important.
See related user reviews
Delilah V.
Director of Human Resources
Darius A.
Programmer Analyst
All NEOGOV features
Features rating:
NEOGOV alternatives
NEOGOV pricing
Pricing plans
Pricing details:
User opinions about NEOGOV price and value
Value for money rating:
Of 35 reviews that provide robust commentary on NEOGOV's price and value, 40% mention it in a positive light.
Some reviewers find NEOGOV to be a good value for money, especially when compared to other Applicant Tracking Systems. They appreciate that it can be purchased in segments, avoiding unnecessary expenses, and that it offers streamlined onboarding, saving time and money. Users think it is easily customizable and can be implemented without expensive consultants. However, some users report that the cost can be high, especially for additional modules and components. They feel that the lack of a SQL Server database version increases costs and that implementation can be pricey. Some users also wish for more bundle pricing options and free trials.
, and
To see what individual users think of NEOGOV's cost and value, check out the review excerpts below.
NEOGOV integrations (11)
Integrations rated by users
We looked at 850 user reviews to identify which products are mentioned as NEOGOV integrations and how users feel about them.
Integration rating: 4.3 (7)
“I see now that we don't necessarily need the integration. It's a nice feature, but not very needed in the overall process flow. ”
“I haven't actually been able to take advantage of the integration, but I use Spark Hire and Neogov ALL the time.”
April B.
HR Generalist
Integration rating: 4.3 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
NEOGOV customer support
What do users say about NEOGOV customer support?
Customer support rating:
We analyzed 138 verified user reviews to identify positive and negative aspects of NEOGOV customer support.
Widespread user sentiment highlights NEOGOV's customer support as responsive, friendly, and quick to resolve issues.
A number of users appreciate that support is easily accessible by phone or online, making it simple to get help when needed.
A significant portion of users value the ongoing training, helpful resources, and attentive guidance provided by the support team.
A minority of users report slow response times, inconsistent support quality, and difficulty reaching knowledgeable representatives.
Support options
Training options
To see what individual users say about NEOGOV's customer support, check out the review snippets below.
“it has all been great, very user friendly and helpful through all my training in this new field of HR. and the customer support is amazing i have made many many mistakes and have only had to call and they help right away, this conferance has also helped me with looking at things from a differant perspective to help with recruiting”
Michael M.
DEPUTY SHERIFF RECRUITER
“Customer support is outstanding in the fact that when we contact them with an urgent need, they will work with us until it is resolved. ”
Michael D.
Project Leader II - Payroll
“Customer support is kind but many times the depth of the tickets can't be met which causes long delays in resolving issues”
Lauren S.
HRIS Administrator
NEOGOV FAQs
NEOGOV has the following pricing plans:
Pricing model: Subscription
Q. What is NEOGOV used for?
NEOGOV provides a comprehensive human resources management platform specifically designed for public sector organizations. The system integrates multiple HR functions into a single, cohesive platform that streamlines processes throughout the entire employee lifecycle. The software addresses common challenges faced by government agencies, including attracting qualified candidates, streamlining onboarding procedures, managing employee performance, facilitating staff development, organizing employee information, and maintaining policy compliance. The platform consists of several integrated modules that work together to create a complete HR ecosystem. The Talent Acquisition suite includes Attract for candidate relationship management, Insight for applicant tracking, GovernmentJobs for public sector job postings, and Vetted for background investigations. For employee management, NEOGOV offers Onboard for new hire integration, Perform for performance evaluations, Learn for training management, and a complete HRIS system that consolidates core HR functions, payroll, benefits, and time tracking. Additional modules include eForms for document management and Policy for comprehensive policy administration. NEOGOV addresses specific public sector HR challenges through its specialized functionality. The system helps organizations overcome difficulties in attracting top talent, accelerates recruiting processes, and provides detailed analytics for data-driven decision making. It transforms manual onboarding into streamlined digital workflows while ensuring compliance with public sector regulations. The performance management tools enable strategic planning through automated, standardized evaluation processes, while the learning management system modernizes employee training with enhanced tracking capabilities. The integrated nature of the platform eliminates siloed systems and automates previously manual processes. The software serves over six thousand government agencies and extends its specialized solutions to specific sectors through PowerDMS for public safety organizations and NEOED for educational institutions. The platform is built on public sector best practices and can be customized to meet the unique requirements of different government entities. NEOGOV empowers public sector organizations to build stronger communities through improved workforce management by providing tools that enhance recruitment, development, retention, and compliance throughout the employee lifecycle.
Q. What are the benefits of using NEOGOV?
Q. Who are the typical users of NEOGOV?
NEOGOV has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does NEOGOV support?
NEOGOV supports the following languages:
English, Spanish
Q. Does NEOGOV support mobile devices?
NEOGOV supports the following devices:
Android, iPad, iPhone
Q. Does NEOGOV offer an API?
Yes, NEOGOV has an API available for use.
Q. What other apps does NEOGOV integrate with?
NEOGOV integrates with the following applications:
Mitratech AssureHire, Verified First, Spark Hire, Checkr, Laserfiche, eSkill
Q. What level of support does NEOGOV offer?
NEOGOV offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
























