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NEOGOV Logo

Cloud-based human resources management platform

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NEOGOV - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

NEOGOV overview

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Based on 850 verified user reviews

What is NEOGOV?

NEOGOV is a recruiting tool offering key features such as candidate tracking, job posting, application management, onboarding, and employee database management, among others.

Who uses NEOGOV?

By industry, NEOGOV reviewers are most commonly professionals in government administration (56%). The most frequent use case for NEOGOV cited by reviewers is recruiting (45% of reviewers).

What do users say about NEOGOV pricing?

Some reviewers find NEOGOV to be a good value for money, especially due to its segmented purchasing and time-saving onboarding. However, some users report high costs for extra modules, pricey implementation, and a lack of bundle pricing or free trials.

Starting price


Pros & Cons

Responsiveness

Usability

Onboarding

Stability

Affordability

Enhancements

NEOGOV’s user interface

Ease of use rating:

NEOGOV pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(363)
5(480)

What do users say about NEOGOV?

Users think NEOGOV streamlines HR tasks like recruitment, hiring, onboarding, and employee management, making processes more efficient and paperless. They appreciate its user-friendly interface, customizable modules, and robust applicant tracking, which help organize and monitor candidates and staff across agencies. They value its focus on public sector needs and integration options. 

Reviewers report that while customer support is responsive and open to feedback, resolution times can be slow and service quality varies. They find training resources helpful but note a steep learning curve, outdated materials, and extra fees. Some mention frequent glitches, complicated workflows, and areas needing improvement.

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Who uses NEOGOV?

Based on 850 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Government Administration
Human Resources
Law Enforcement
Government Relations
Others

Use cases

Recruiting
Applicant Tracking
Onboarding
Human Resources
Performance Management System

NEOGOV's key features

GetApp's analysis of 190 verified user reviews collected between October 2021 and October 2024 identifies NEOGOV's most critical features and summarizes user sentiment about those features.

Candidate tracking

Reviewers appreciate NEOGOV's candidate tracking capabilities for keeping track of applicants' status throughout the hiring process. They find it helpful to manage each candidate, track progress, and maintain communication. Users report that it is easy to see where candidates are in the process and to access candidate records at every step. They say it helps in hiring qualified candidates and managing high volumes of applicants efficiently. Of the 23 NEOGOV users who gave detailed accounts of their use of Candidate Tracking, 100% rated this feature as important or highly important.

See related user reviews

“It helps with keep track applicants who are accepted or rejected.”
vm

veronica m.

Information System Coordinator/Admin ass't.

“It helps me know where candidates are in the hiring process.”
HW

Hallie W.

Administrative Services Assistant III


Job posting

Reviewers indicate that NEOGOV's job posting capabilities streamline the creation and advertisement of job postings. They appreciate the pre-populated language, the ability to copy postings, and the integration with Government Jobs for broader reach. Users find it easy to make changes, post, and advertise jobs quickly. They report that it attracts candidates effectively and makes job postings look professional and organized. Of the 49 NEOGOV users who gave detailed accounts of their use of Job Posting, 98% rated this feature as important or highly important.

See related user reviews

“The pre-populated language allows for quicker and better streamlining of creating the job posting, and we are ensured that the language is the most up-to-date information.”
DC

Damian C.

Human Resources Analyst III

“the new aspects of copying a job posting and supp questions has cut our time in half on creating and posting job and getting them out to the applicants, ”
MM

Michael M.

DEPUTY SHERIFF RECRUITER


Application management

Users report that NEOGOV's application management capabilities are critical for their hiring process. They find it easy to view, track, and review applications, and appreciate the efficiency in moving applicants through the process. Reviewers indicate that it helps with compliance, communication with candidates, and managing all applications in one place. They also value the automated aspects that reduce manual tasks. Of the 21 NEOGOV users who gave detailed accounts of their use of Application Management, 95% rated this feature as important or highly important.

See related user reviews

“Love to be able to track and add all of the hiring steps I am able to use ”
AR

Abigail R.

Human Resources specialist

“Managing our applications is critical for our process. ”
CD

Chelsea D.

HR Generalist


Applicant tracking

Reviewers highlight NEOGOV's applicant tracking capabilities for keeping a record of applicants and their application history. They find it efficient for tracking candidates through the recruitment process and analyzing data to improve processes. Users appreciate the ability to move applicants to various postings and keep all candidate information in one platform. They say it is essential for their daily recruitment activities and overall hiring process. Of the 28 NEOGOV users who gave detailed accounts of their use of Applicant Tracking, 89% rated this feature as important or highly important.

See related user reviews

“This keeps a record of applicants and the position they have applied for and how many times. For me if they have limited requirements just the fact that they have applied several times makes me want to interview them ”
JR

Jacqueline R.

People and Culture Coordinator

“So you know where the candidates are in the process and analyze the data to improve processes.”
NO

Noreen O.

Human Resources Specialist, Employment Services


Onboarding

Users report that NEOGOV's onboarding capabilities make the process for new hires efficient and smooth. They appreciate the electronic signature, the ability to complete paperwork before the start date, and the integration with other NEOGOV modules. Reviewers indicate that it helps in adding checklists, automating tasks, and customizing the onboarding process. They find it valuable for making orientation seamless and reducing manual efforts. Of the 20 NEOGOV users who gave detailed accounts of their use of Onboarding, 85% rated this feature as important or highly important.

See related user reviews

“Allows candidates to complete paperwork/trainings before start date.”
PL

Payton L.

Human Resources Partner

“It makes the onboarding process so much easier. This is my favorite program and insight/ohc are 2nd”
JS

Jessica S.

HR Associate


Employee database

Reviewers appreciate NEOGOV's employee database capabilities for tracking and managing employee information accurately. They find it easy to update hiring and separation details and maintain records. Users report that it helps in consolidating employee data, reducing work efforts, and ensuring accurate accounting of all employees. They say it is essential for product integration and managing employee status effectively. Of the 19 NEOGOV users who gave detailed accounts of their use of Employee Database, 84% rated this feature as important or highly important.

See related user reviews

“You can easily track employee information ”
DV

Delilah V.

Director of Human Resources

“We need to have an accurate accounting of all employees ”
DA

Darius A.

Programmer Analyst


All NEOGOV features

Features rating:

Customizable branding
Employee Training
Payroll reporting
Collaboration tools
Direct deposit
Customizable reports
Course tracking
Performance review management
Job requisition
Customizable templates
Employee onboarding
Scoring
Careers page
Candidate profiles
Candidate management
Tax compliance
Recruitment management
Employee engagement
Course management
Ongoing performance tracking
Interview scheduling
Interview management
Employee profiles
Built-in course authoring
Activity dashboard
Task management
Skills assessment
Electronic forms
Reporting/Analytics
Data import/export
Job management
Self assessment
Email management
Self service portal
Activity tracking
Electronic signature
Reporting & statistics
Assessment management
Training management
HR management
Blended learning
Resume storage
Workflow management
Social media integration
Tests/Assessments
Resume search
Review cycle tracking
Employee management
Document management
Talent management
Goal setting/tracking
Performance management
Compliance tracking
Orientation workflow management
Compliance management
Payroll management
SCORM compliance
Resume parsing
Resume database
Learning paths/tracks
Background screening
Calendar management
Employee handbook
360 degree feedback
Tagging
Social recruiting
API
Boolean search
Career development
Third-Party integrations
Time tracking
Alerts/Notifications
Weighted performance measures
CRM
Dashboard
Reminders
Reference checking
Recruiting firms
Real-Time reporting
Pipeline management
Email marketing
Peer appraisals
Offboarding
Mobile access
For government
Job board
Individual development plans
Internal hr

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NEOGOV pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Recruit Module

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No pricing info

Features included:

  • Attract applicants
  • Screen candidates
  • Find a qualified hire
  • Compliance

Develop Module

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Development tools
  • Customized training programs
  • Build workforce

Manage Module

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Organize HR teams
  • Secure system
  • Centralized employee data, payroll, and benefits

Comply Module

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Central Repository
  • Control organization’s policies, standards, and procedures
  • Store, track, and automate the management of workforce-related documents

User opinions about NEOGOV price and value

Value for money rating:

Of 35 reviews that provide robust commentary on NEOGOV's price and value, 40% mention it in a positive light.

Some reviewers find NEOGOV to be a good value for money, especially when compared to other Applicant Tracking Systems. They appreciate that it can be purchased in segments, avoiding unnecessary expenses, and that it offers streamlined onboarding, saving time and money. Users think it is easily customizable and can be implemented without expensive consultants. However, some users report that the cost can be high, especially for additional modules and components. They feel that the lack of a SQL Server database version increases costs and that implementation can be pricey. Some users also wish for more bundle pricing options and free trials.

, and

To see what individual users think of NEOGOV's cost and value, check out the review excerpts below.

“The modules pretty much do everything we need for them to do. And compared to prices of other Applicant Tracking Systems, NeoGov is hands-down the best value.”
TD

Travis D.

Recruiting Consultant

“Value for money depends on how you choose to customize. If a complicated and/or lengthy implementation, it can get pricey but for a more straightforward implementation, it is very cost effective.”
ML

Marjorie L.

Supervisor of Programming

“Cost of product makes it difficult to justify additional modules”
MF

Monica F.

HR analyst

NEOGOV integrations (11)

Integrations rated by users

We looked at 850 user reviews to identify which products are mentioned as NEOGOV integrations and how users feel about them.

Spark Hire logo
Spark Hire

Integration rating: 4.3 (7)

I see now that we don't necessarily need the integration. It's a nice feature, but not very needed in the overall process flow.

I haven't actually been able to take advantage of the integration, but I use Spark Hire and Neogov ALL the time.

AB

April B.

HR Generalist

1/2

Integration rating: 4.3 (3)

Integration rating: 4.7 (3)

eSkill logo
eSkill

Integration rating: 5.0 (2)

Laserfiche logo
Laserfiche

Integration rating: 5.0 (2)

Checkr logo
Checkr

Integration rating: 5.0 (1)

NEOGOV customer support

What do users say about NEOGOV customer support?

Customer support rating:

We analyzed 138 verified user reviews to identify positive and negative aspects of NEOGOV customer support.

Widespread user sentiment highlights NEOGOV's customer support as responsive, friendly, and quick to resolve issues.

A number of users appreciate that support is easily accessible by phone or online, making it simple to get help when needed.

A significant portion of users value the ongoing training, helpful resources, and attentive guidance provided by the support team.

A minority of users report slow response times, inconsistent support quality, and difficulty reaching knowledgeable representatives.

Support options

Chat
Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)

Training options

Documentation
In person
Webinars
Live online
Videos

To see what individual users say about NEOGOV's customer support, check out the review snippets below.

“it has all been great, very user friendly and helpful through all my training in this new field of HR. and the customer support is amazing i have made many many mistakes and have only had to call and they help right away, this conferance has also helped me with looking at things from a differant perspective to help with recruiting”

MM

Michael M.

DEPUTY SHERIFF RECRUITER

“Customer support is outstanding in the fact that when we contact them with an urgent need, they will work with us until it is resolved. ”

MD

Michael D.

Project Leader II - Payroll

“Customer support is kind but many times the depth of the tickets can't be met which causes long delays in resolving issues”

LS

Lauren S.

HRIS Administrator

NEOGOV FAQs

Q. What type of pricing plans does NEOGOV offer?

NEOGOV has the following pricing plans:
Pricing model: Subscription


Q. What is NEOGOV used for?

NEOGOV provides a comprehensive human resources management platform specifically designed for public sector organizations. The system integrates multiple HR functions into a single, cohesive platform that streamlines processes throughout the entire employee lifecycle. The software addresses common challenges faced by government agencies, including attracting qualified candidates, streamlining onboarding procedures, managing employee performance, facilitating staff development, organizing employee information, and maintaining policy compliance. The platform consists of several integrated modules that work together to create a complete HR ecosystem. The Talent Acquisition suite includes Attract for candidate relationship management, Insight for applicant tracking, GovernmentJobs for public sector job postings, and Vetted for background investigations. For employee management, NEOGOV offers Onboard for new hire integration, Perform for performance evaluations, Learn for training management, and a complete HRIS system that consolidates core HR functions, payroll, benefits, and time tracking. Additional modules include eForms for document management and Policy for comprehensive policy administration. NEOGOV addresses specific public sector HR challenges through its specialized functionality. The system helps organizations overcome difficulties in attracting top talent, accelerates recruiting processes, and provides detailed analytics for data-driven decision making. It transforms manual onboarding into streamlined digital workflows while ensuring compliance with public sector regulations. The performance management tools enable strategic planning through automated, standardized evaluation processes, while the learning management system modernizes employee training with enhanced tracking capabilities. The integrated nature of the platform eliminates siloed systems and automates previously manual processes. The software serves over six thousand government agencies and extends its specialized solutions to specific sectors through PowerDMS for public safety organizations and NEOED for educational institutions. The platform is built on public sector best practices and can be customized to meet the unique requirements of different government entities. NEOGOV empowers public sector organizations to build stronger communities through improved workforce management by providing tools that enhance recruitment, development, retention, and compliance throughout the employee lifecycle.


Q. What are the benefits of using NEOGOV?

  • Streamlines every stage of the public sector employee journey, from recruiting and onboarding to performance management and staff development, all within one easy-to-use platform
  • Consolidates core HR functions such as payroll, benefits, time and attendance, and policy management, helping agencies eliminate manual processes and reduce administrative burden
  • Empowers HR teams to attract and hire top talent more efficiently with integrated applicant tracking, background checks, and access to a leading public sector job board
  • Enhances compliance and transparency by digitizing employee documents, automating policy updates, and providing robust reporting and analytics tools
  • Supports employee growth and retention with built-in learning management, ongoing feedback, and career development resources tailored to public sector needs


  • Q. Who are the typical users of NEOGOV?

    NEOGOV has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does NEOGOV support?

    NEOGOV supports the following languages:
    English, Spanish


    Q. Does NEOGOV support mobile devices?

    NEOGOV supports the following devices:
    Android, iPad, iPhone


    Q. Does NEOGOV offer an API?

    Yes, NEOGOV has an API available for use.


    Q. What other apps does NEOGOV integrate with?

    NEOGOV integrates with the following applications:
    Mitratech AssureHire, Verified First, Spark Hire, Checkr, Laserfiche, eSkill


    Q. What level of support does NEOGOV offer?

    NEOGOV offers the following support options:
    Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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