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QEval
5
8
4
7
3
3
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Quality matters
Last updated: August 2026
QEval Alternatives & Competitors (2026)
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.6
Value for money
Starting price
0.4
Functionality
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Top Features
AI Copilot
N/A
Audio Capture
N/A
0.5
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Audio Capture
N/A
0.1
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Agent Interface
N/A
Audio Capture
N/A
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
Audio Capture
N/A
0.2
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
AI Copilot
N/A
AI/Machine Learning
N/A
Audio Capture
N/A
0.4
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Top Features
Access Controls/Permissions
N/A
Audio Capture
N/A
0.1
Value for money
Starting price
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
API
N/A
Audio Capture
N/A
0.5
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.9/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
AI Copilot
N/A
AI/Machine Learning
N/A
Audio Capture
N/A
0.7
Value for money
No pricing info
Starting price
0.3
Functionality
Activity Tracking
5/5
AI Copilot
5/5
Alerts/Escalation
3.9/5
Top Features
Audio Capture
N/A
0.7
Value for money
Starting price
0.5
Functionality
Audio Capture
5/5
Auto-Dialer
5/5
Alerts/Escalation
4.7/5
Top Features
Access Controls/Permissions
N/A
AI Copilot
N/A
AI/Machine Learning
N/A
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Ad hoc Query
N/A
Top Features
Agent Interface
N/A
API
N/A
Audio Capture
N/A
0.8
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
5/5
Activity Dashboard
3/5
API
3/5
Top Features
Access Controls/Permissions
N/A
Agent Interface
N/A
AI Copilot
N/A
0.3
Value for money
No pricing info
Starting price
0.1
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.5/5
Call Logging
4.3/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
AI/Machine Learning
N/A
0.4
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Analytics
N/A
Top Features
Audio Capture
N/A
0.5
Value for money
No pricing info
Starting price
0.2
Functionality
Archiving & Retention
N/A
Audit Management
N/A
Audit Trail
N/A
Top Features
Agent Interface
N/A
AI Copilot
N/A
Alerts/Escalation
N/A
0.6
Value for money
Starting price
0.6
Functionality
Answering Machine Detection
N/A
Archiving & Retention
N/A
Top Features
Access Controls/Permissions
N/A
Audio Capture
N/A
Value for money
No pricing info
Starting price
Functionality
AI Summarization
N/A
Archiving & Retention
N/A
Top Features
AI Copilot
N/A
Audio Capture
N/A
1.0
Value for money
No pricing info
Starting price
0.4
Functionality
Alerts/Escalation
5/5
Ad hoc Analysis
N/A
Ad hoc Query
N/A
Top Features
AI Copilot
N/A
API
N/A
Audio Capture
N/A
0.8
Value for money
Starting price
0.8
Functionality
Activity Dashboard
5/5
Activity Tracking
4.5/5
Auto-Dialer
N/A
Top Features
Access Controls/Permissions
N/A
Audio Capture
N/A
4.0
Value for money
No pricing info
Starting price
4.2
Functionality
2-Way Messaging
N/A
Activity Monitoring
N/A
Answering Machine Detection
N/A
Top Features
AI Copilot
N/A
Alerts/Escalation
N/A
Audio Capture
N/A