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RoomRaccoon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one hotel management software for independent hotels
Table of Contents
Is this product right for your business?
Find out with a
RoomRaccoon - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
RoomRaccoon overview
What is RoomRaccoon?
RoomRaccoon is a cloud-based hotel management system for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals.
Designed by hotel owners and tech specialists, the powerful cloud-based system harnesses smart automation to boost operations, maximize profitability and enhance the guest experience.
The core system combines property management, channel management, a smart booking engine and payment platform and brings seamless automation to all aspects of a hotel business.
RoomRaccoon is one of the most connected solutions on the market and offers over 400 integrations with business solutions such as Lightspeed, Sage, Booking.com and Expedia.
The solution is intuitive and simple to use and offers outstanding support for multiple languages, should you need it.
Key benefits of using RoomRaccoon
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Ease of Use
Booking and Reservations
Pricing
RoomRaccoon’s user interface
RoomRaccoon pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about RoomRaccoon?
Customer service, fantastic product which integrates seamlessly with Lightspeed POS, partner & customer-first approach
Select to learn more
Who uses RoomRaccoon?
Based on 72 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
RoomRaccoon's key features
Most critical features, based on insights from RoomRaccoon users:
All RoomRaccoon features
Features rating:
RoomRaccoon awards
RoomRaccoon alternatives
RoomRaccoon
Starting from
188
Per month
Hostaway
Starting from
No pricing info
Hotelizer
Starting from
No pricing info
eZee Absolute
Starting from
No pricing info
RoomRaccoon pricing
Value for money rating:
Starting from
188
Per month
User opinions about RoomRaccoon price and value
Value for money rating:
To see what individual users think of RoomRaccoon's price and value, check out the review snippets below.
Lila J.
owner
Sandy D.
General Manager
RoomRaccoon integrations (25)
Integrations rated by users
We looked at 72 user reviews to identify which products are mentioned as RoomRaccoon integrations and how users feel about them.
Integration rating: 4.5 (2)
“It is competitily priced but they don't notify you when there are chargebacks, which is kind of a bummer”
Lila J.
owner
Integration rating: 4.0 (1)
“it is okay sofwate but afas is not my favorite. the integration however works fine”
Sebastiaan P.
Booking
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
RoomRaccoon customer support
What do users say about RoomRaccoon customer support?
Customer support rating:
We analyzed 27 verified user reviews to identify positive and negative aspects of RoomRaccoon customer support.
Widespread user sentiment highlights fast, efficient, and always-available customer support with helpful, professional staff.
A limited number of users report difficulty reaching support by phone and dissatisfaction with unresolved issues.
Support options
Training options
To see what individual users say about RoomRaccoon's customer support, check out the review snippets below.
“i love the interface and the fact that the customer support is very responsive and efficient in it's problem solving skills”
Simone K.
AE
“Overall the best thing was the quick response and clear answers you get from customer service, thank you! ”
Nadine v.
Manager
“Their customer support is inadequate at best and non existent at worst.”
Philip H.
Director
RoomRaccoon FAQs
RoomRaccoon has the following typical customers:
Small Business
These products have better value for money
Q. What languages does RoomRaccoon support?
RoomRaccoon supports the following languages:
Croatian, Dutch, English, French, German, Italian, Portuguese, Spanish
Q. Does RoomRaccoon support mobile devices?
RoomRaccoon supports the following devices:
Android, iPad, iPhone
Q. Does RoomRaccoon offer an API?
No, RoomRaccoon does not have an API available.
Q. What level of support does RoomRaccoon offer?
RoomRaccoon offers the following support options:
Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk