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SapphireOne
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Resource Planning software
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SapphireOne - 2026 Pricing, Features, Reviews & Alternatives


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SapphireOne overview
What is SapphireOne?
SapphireOne is a premier integrated Enterprise Resource Planning (ERP) and accounting software solution, meticulously crafted to streamline and enhance the complex operations of medium to large organisations. Designed with a focus on efficiency, data accuracy, and informed decision-making, SapphireOne is the ideal choice for businesses seeking a robust, user-friendly platform that caters to a diverse array of industries. One of the standout features of SapphireOne is its commitment to data sovereignty. As a 100% on-premises solution, it ensures complete control over your data, eliminating reliance on external cloud services. This is particularly crucial for organisations with stringent data sovereignty requirements, providing peace of mind and security.
SapphireOne boasts comprehensive capabilities that cover a wide range of business operations without the need for additional software. It seamlessly integrates across various devices, platforms, and locations, making it perfect for organisations with a mobile workforce or multiple sites. The Sapphire Web Pack allows real-time access to live SapphireOne data from any internet-enabled device, facilitating on-the-go management of operations such as point-of-sale and inventory management. This ensures your team can make informed decisions anytime, anywhere, enhancing operational efficiency and responsiveness.
Customisation and scalability are at the core of SapphireOne's offerings. It provides unparalleled customisation options, including permission-based access for precise control over data visibility and editing. Its scalable nature supports an unlimited number of companies and Web Pack users, adapting seamlessly to your organisation's growth. Our dedicated Australian-based support team, enhanced by AI capabilities, ensures prompt and effective issue resolution. An extensive online Knowledge Base is also available for self-service assistance, empowering your team to find solutions quickly and efficiently.
SapphireOne encompasses eight primary modes, each designed to address specific operational areas within your organisation. These include comprehensive financial management, powerful inventory tools, complete job project management, and tailored fixed asset management. Additionally, SapphireOne simplifies payroll processing and human resources management, offers business intelligence tools for customisable reporting and data analysis, and provides a versatile set of utilities for system settings and security. The Workbook mode offers a general set of inquiries, including contact management and document management, further enhancing your organisation's operational capabilities.
Beyond these core functionalities, SapphireOne includes CRM capabilities to manage customer interactions and drive sales growth, with optional soft phone functionality. The Document Management System (DMS) enables efficient document and digital media management, further enhancing your organisation's operational efficiency. SapphireOne's operational philosophy is centred on simplicity, efficiency, and partnership. We transform complex business processes into practical solutions that enhance daily operations. Our collaborative approach ensures that SapphireOne is tailored to meet the specific challenges faced by your organisation, allowing your team to focus on critical tasks.
Implementing SapphireOne is a strategic decision that streamlines your ERP, CRM, and accounting processes. The transition is designed to be smooth, with minimal disruption to daily operations. Sapphire Gateways facilitate efficient data migration from legacy systems, and SapphireOne supports a wide range of third-party integrations. In conclusion, SapphireOne is dedicated to excellence, offering a comprehensive ERP solution that upholds the highest standards of quality and performance. Explore how SapphireOne can enhance your organisation's efficiency and support growth objectives by taking the next steps with us.
Key benefits of using SapphireOne
Real-Time Access and Mobility: The SapphireOne Web Pack allows access to live data from any internet-enabled device, facilitating seamless management of operations like point-of-sale and inventory management. This ensures critical business information is always accessible, enabling informed decision-making and efficient operations regardless of location.
Customisation and Flexibility: SapphireOne offers extensive customisation options, including permission-based access controls, allowing you to tailor the software to meet your organisations specific needs. This flexibility ensures precise management of data visibility and editing rights, aligning functionality with your operational requirements.
Comprehensive Financial Management: SapphireOne's Accounts mode provides a complete suite of financial management tools, including Accounts Receivable, Accounts Payable, General Ledger, and Accounts History. These features enable meticulous financial reporting and compliance, providing insights needed for effective financial management and strategic decision-making.
Efficient Inventory Management: SapphireOne's Inventory mode streamlines product inventory, sales, purchasing, and distribution processes. The inclusion of Manufacturing Bill of Materials (BOM) and import costing tools enhances your ability to manage complex supply chains, ensuring optimised inventory levels and controlled costs.
Advanced Project Management: SapphireOne's Job Projects mode offers comprehensive project management and job costing capabilities, including timesheets, resource allocation, budgeting, Gantt charts, and financial reporting. This feature allows your organisation to visualise project tasks in a timeline, track progress, and allocate resources efficiently.
Streamlined Payroll and HR Functions: SapphireOne simplifies payroll processing and human resources management with its Payroll/HR mode, automating tax calculations and managing HR functions such as employee data and benefits administration. This automation reduces administrative burdens and ensures compliance with regulatory requirements.
Robust Business Intelligence Tools: SapphireOne's Management mode provides powerful business intelligence tools for customisable reporting, data analysis, and key performance indicators (KPIs). These tools enable your organisation to gain valuable insights into operational performance and make data-driven decisions.
Scalability and Support: SapphireOne is designed to scale with your organisation, supporting an unlimited number of companies and Web Pack users. The dedicated Australian-based support team ensures prompt issue resolution, while an extensive online Knowledge Base offers self-service assistance.
Integrated CRM and Document Management: SapphireOne includes CRM capabilities to manage client interactions and drive sales growth, with optional soft phone functionality. The integrated Document Management System (DMS) enables efficient management of documents and digital media, enhancing collaboration across your organisation.
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SapphireOne pricing
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SapphireOne integrations (17)
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SapphireOne FAQs
SapphireOne has the following pricing plans:
Pricing model: Subscription
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Q. Who are the typical users of SapphireOne?
SapphireOne has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does SapphireOne support?
SapphireOne supports the following languages:
English
Q. Does SapphireOne offer an API?
No, SapphireOne does not have an API available.
Q. What other apps does SapphireOne integrate with?
SapphireOne integrates with the following applications:
WooCommerce, PayPal, SPS Commerce, Anaconda, EasyPost, Stripe, cybersource, Mailchimp, Xe, Progress MOVEit, Pacific, BigCommerce, Shopify
Q. What level of support does SapphireOne offer?
SapphireOne offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support




















