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ServicePRO
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Service Desk Request Software that delivers ROI
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ServicePRO - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ServicePRO overview
What is ServicePRO?
ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.
ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation. ServicePRO® is a cohesive, unified service desk platform providing full visibility into an organization’s operations while maintaining the security requirements of individual departments.
From support requests to departmental workflows to company-wide processes, ServicePRO® makes it easy to automate workflows. ServicePRO® streamlines business processes to improve efficiency and results; empowers end-users with self-service capabilities and optimizes service delivery.
ServicePRO’s user interface
ServicePRO reviews
Overall rating
4.4
/5
7
Positive reviews
71
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.71/10
5
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1
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ServicePRO's key features
Most critical features, based on insights from ServicePRO users:
All ServicePRO features
Features rating:
ServicePRO alternatives
ServicePRO
Starting from
No pricing info
Zendesk Suite
Starting from
39
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Milvus
Starting from
25
/user
Per month
ServicePRO pricing
Value for money rating:
Starting from
No pricing info
User opinions about ServicePRO price and value
Value for money rating:
ServicePRO integrations (3)
Integrations rated by users
We looked at 7 user reviews to identify which products are mentioned as ServicePRO integrations and how users feel about them.
Integration rating: 4.0 (1)
Other top integrations
ServicePRO support options
Typical customers
Platforms supported
Support options
Training options