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Therasoft Online
5
168
4
99
3
28
2
10
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Practice management toolbox for mental health professionals
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Therasoft Online - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Therasoft Online overview
Based on 309 verified user reviews
What is Therasoft Online?
By industry, Therasoft Online reviewers are most commonly professionals in mental health care (64%). The most frequent use case cited is electronic medical records (67% of reviewers).
What do users say about Therasoft Online pricing?
Most reviewers indicate Therasoft Online offers strong value for money, citing affordability and comprehensive features. Most users consider it cost-effective, but some reviewers feel the pricing structure is confusing or too expensive for interns.
Starting price
per month
Pros & Cons
Customer Support
Record Form Information
Template Customization
Bugs and Issues
Features
Video Training
Therasoft Online’s user interface
Therasoft Online pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.1
Customer support
4.5
Reviews sentiment
What do users say about Therasoft Online?
By industry, Therasoft Online reviewers are most commonly professionals in mental health care (64%). The most frequent use case cited is electronic medical records (67% of reviewers).
Select to learn more
Who uses Therasoft Online?
Based on 309 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Therasoft Online's key features
Most critical features, based on insights from Therasoft Online users:
All Therasoft Online features
Features rating:
Therasoft Online alternatives
Therasoft Online
Starting from
69
Per month
Fusion
Starting from
49
/user
Per month
Carepatron
Starting from
23
/user
Per month
Alleva
Starting from
No pricing info
Therasoft Online pricing
Pricing plans
Pricing details:
User opinions about Therasoft Online price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Therasoft Online's price and value, mention it in a positive light.
Most reviewers indicate that Therasoft Online offers strong value for money, highlighting its affordability, competitive pricing, and comprehensive features included in the cost. They appreciate not needing to manage software installations or maintenance, and feel the all-in-one platform justifies the price. Most users consider the software cost-effective compared to other EHR solutions and say the investment is worthwhile for the features provided. Some reviewers feel the pricing structure is confusing or higher than expected, and a few mention it may be too expensive for interns or not fully justified by the included features.
, and
Therasoft Online integrations (6)
Top integrations
Therasoft Online customer support
What do users say about Therasoft Online customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Therasoft Online customer support.
The majority of users highlight Therasoft's responsive and friendly customer support team, available by phone or chat.
A significant portion of users appreciate quick answers and thorough follow-up, especially during onboarding and technical issues.
Frequently reported by users, support staff are patient, knowledgeable, and willing to go the extra mile to resolve concerns.
A small group of reviewers mention slow response times and inconsistent follow-up, especially as the company has grown.
Support options
Training options
To see what individual users say about Therasoft Online's customer support, check out the review snippets below.
“I would not treat my clients this way, and I do not wish to partake in a company that portrays itself this way to its own clients. When I joined, Therasoft was smaller, seemed more dedicated to customers (tickets were responded to directly and in a timely fashion), and seemed genuinely interested in providing a service to clinicians that would be responsive to shifting needs (for example, I advocated for changing pronoun and preferred name options within the software and it was changed).”
Jennifer J.
Founder and Professional Counselor
“My experience with Therasoft has been positive across all dimensions, from the follow-ups to questions I've raised to the support staff/onboarding team's commitment to getting their users up to speed as quickly as possible, freeing us up to serve our clients.”
Matthew S.
Business Owner, Licensed Professional Counselor
“The service has gone down hill fast.”
Mary W.
Admin
“Software was find; the customer service was horrible. ”
Linda G.
Owner solo practice
Therasoft Online FAQs
Q. What is Therasoft Online used for?
Therasoft is a comprehensive counseling practice management software that helps psychologists, therapists and mental health professionals to build and run successful private practices. The solution streamlines workflow management and includes tools for marketing, management, and online billing. The solution offers seamless integration with a scheduling calendar, along with an effective, secure and convenient system for note taking. Therasoft's record storage system stores clinical assessments and documentation, progress notes, treatment plans, and insurance billing. Therapy notes are both DSM-IV and DSM 5 ready, allowing users to consistently stay HIPAA compliant. Users can view and update individual client scheduling preferences, check reminders, and view upcoming appointments. Therasoft includes complete billing solutions with electronic claims and credit card processing. Users can track balances, log cash, credit, and insurance payments, and deposit funds directly into their bank account. The module handles billing for consultations and regular sessions, as well as cancellations and no-shows. Users can also create, print, and email invoices and therapist billing information to their clients. Therasoft offers social media marketing for Wordpress blogs, Facebook, Twitter and Linkedin accounts, as well as analytics and search engine optimization (SEO) for a unique, professional website provided by Therasoft.
Q. Does Therasoft Online support mobile devices?
Therasoft Online supports the following devices:
iPhone, iPad, Android
Q. What level of support does Therasoft Online offer?
Therasoft Online offers the following support options:
Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum
