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Top Rated AI Agents for Customer Support Software with Proactive chat - Page 2

Last updated: October 2026

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99 software options

Customerly logo

Cloud-based AI customer service for SaaS teams

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Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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Talkdesk logo

Customer Experience. Automated.

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Talkdesk® combines enterprise CCaaS with CXA to manage interactions and automate resolution. CXA builds agentic AI agents with natural language and uses multi-agent orchestration to coordinate the human-AI workforce across systems. CXA works with any contact center.

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Zoho Desk logo

Cloud-based help desk for all business sizes

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Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Kindly logo

Cloud-based AI customer support platform for teams

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Cloud-based AI customer support platform for high-volume teams, with no-code chatbot building, generative AI, and omnichannel inbox.

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Fin logo

Perfect customer experiences made possible with Fin

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Fin is an AI Agent that helps CX teams deliver instant, accurate, & personalized experiences across every channel and the entire cus...

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

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Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

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Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Nexwin AI logo

Never miss another call. Nexwin AI can answer 24/7

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Nexwin AI is a 24/7 AI receptionist for Australian businesses. It answers calls in a natural Australian voice, handles enquiries, captures leads, books appointments, forwards priority calls and sends summaries. Website chat is also included. From $249 + GST monthly, with a seven-day free trial.

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StepsAI logo

Cloud AI agent platform for sales & support

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StepsAI is a cloud-based autonomous AI agent platform for businesses of all sizes, handling customer support, sales, and actions.

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Bikas-ai CRM Inmobiliario con IA logo

Real estate CRM with native AI and WhatsApp

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Bikas.ai combines a real estate CRM with Martín AI, a conversational assistant that responds to WhatsApp inquiries 24/7, qualifies leads, captures buyer requirements, suggests matching properties, and hands each opportunity to the sales team with context.

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AI-Autofy logo

AI assistant for multilingual customer support

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AI-Autofy is a multilingual AI assistant platform that transforms website content and business data into customer support chatbots. The software features no-code installation across platforms including WordPress, Shopify, Wix, and Squarespace, with support for over forty languages. It offers knowledge base integration through website crawling, document uploads, and FAQ imports, along with live data connections for inventory, bookings, and account information.

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RevoplyAI logo

AI customer support for WhatsApp, Telegram and web chat

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An AI support agent that resolves customer questions 24/7 on WhatsApp, Telegram, Messenger, Instagram and web chat. It answers only from your own knowledge base and hands off to your team when a person is needed. Arabic and English, set up in under 15 minutes, free plan available.

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