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Top Rated AI Agents for Customer Support Software with Proactive chat

Last updated: October 2026

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99 software options

Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial.

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HelpCrunch logo

Cloud-based customer communication platform for SMBs

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Cloud-based customer communication platform combining live chat, shared inbox, and email marketing for web and mobile businesses.

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Gladly logo

Cloud-based customer service platform

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Gladly is the only CX AI that delivers cost savings AND customer devotion—built to engage, not deflect. Learn more at gladly.ai

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LiveAgent logo

Cloud-based customer service platform for all sizes

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Cloud-based customer service platform for businesses of all sizes, combining live chat, AI chatbot, email ticketing, and call center.

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Chatway logo

Live Chat and AI Chatbot for Smarter Customer Support

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Chatway combines live chat, AI-powered customer support, omnichannel messaging, automations, team collaboration, ecommerce integrations, mobile apps, Help Center, live translation, MCP, REST API, and Webhooks in one platform for faster, smarter customer service.

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Comm100 logo

Omnichannel customer engagement for any business

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Cloud-based and on-premises omnichannel customer engagement platform unifying live chat, AI chatbots, ticketing, and CRM tools.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Gorgias logo

The Conversational AI platform for Ecommerce

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The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

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Kommunicate logo

Customer support automation tool for enterprises

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Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

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Text logo

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Intelswift logo

AI-driven customer service automation platform

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Intelswift is an AI-first customer service automation platform that turns support centers into profit centers. AI agents resolve up to 70% of routine inquiries instantly while providing human agents with real-time insights and suggestions to handle complex issues faster.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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Ada logo

Cloud-based agentic CX platform for enterprises

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Cloud-based agentic customer experience platform for enterprises, autonomously resolving inquiries across voice and digital channels.

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Cekat.AI logo

AI-powered omnichannel chat and CRM platform

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Cekat's AI handles every inbound WhatsApp, Instagram, and live chat conversation, around the clock. No lead goes unanswered at night, on weekends, or between follow-ups. 3,000+ businesses across Asia use Cekat to turn customer conversations into closed deals.

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Melibo logo

No-code chatbot building solution

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melibo is a cloud-based tool that allows customer services teams to build their own chatbot without any coding. The AI-enabled tool will take over the initial setup for the teams. This way it helps in resolving customer inquiries automatically.

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Pluno logo

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Sprinklr Service logo

AI-Native Contact Center Platform

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Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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Inagent logo

Cloud-based autonomous AI agent platform for CX teams

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Inagent is a cloud-based agentic AI platform for customer service and sales teams, automating omnichannel voice and text interactions.

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Quiq logo

Cloud-based agentic AI platform for enterprise CX

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Quiq is a cloud-based enterprise agentic AI platform for CX, offering AI Agents, AI Assistants, Voice AI, and a unified Digital.

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Glia logo

Cloud AI and human platform for financial services

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Cloud-based unified AI and human interaction platform for banks and credit unions, combining voice AI, digital messaging, and agent.

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dolfyn logo

Custom AI receptionists, built around your business.

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dolfyn builds custom AI voice receptionists that answer every call 24/7, book and route, qualify leads, and triage emergencies by your rules. You get a team of specialist agents trained on your business and wired into the tools you already use, with a real person tuning them daily.

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Dentomation logo

All in one dental practice management platform

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Dentomation is an all in one dental practice management platform for UK dental practices, covering diary, records, notes, NHS workflows, compliance, HR, payments, communication and AI automation.

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