getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated AI Agents for Customer Support Software with Ticket management - Page 2

Last updated: September 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

50 software options

VOICERAcx.ai logo
(0)

AI FUELED CX

learn more
VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

Read more about VOICERAcx.ai

Users also considered
Maven AGI logo
(0)

Cloud-based enterprise AI customer support platform

learn more
Maven AGI is a cloud-based enterprise AI agent platform automating customer support across chat, email, voice, and web for mid-market.

Read more about Maven AGI

Users also considered
BlueTweak logo
(0)

AI-powered support with unified workspace

learn more
BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

Read more about BlueTweak

Users also considered
HighEngage logo
(0)

AI agent for customer support automation

learn more
HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.

Read more about HighEngage

Users also considered
Zingtree logo

Build interactive decision trees that guide your teams.

learn more
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Read more about Zingtree

Users also considered
AskSpot logo
(0)

Cloud AI sales & support agent for e-commerce

learn more
Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

Read more about AskSpot

Users also considered
My AskAI logo

Create an AI chatbot for your Customer Support.

learn more
Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

Read more about My AskAI

Users also considered
Sentrup logo
(0)

AI Customer Support Platform

learn more
Sentrup is an AI-powered customer support platform that automates website chat, knowledge base retrieval, and scheduling workflows. It integrates vector-search retrieval to deliver instant replies based on custom documents, handles calendar availability sync, and routes complex queries.

Read more about Sentrup

Users also considered
Sevenfold logo
(0)

Pre-trained AI employees for business operations

learn more
Sevenfold offers pre-trained AI employees for calls, sales, support, admin, and marketing tasks. Its specialized AI agents include receptionists, lead generators, sales executives, support managers, social media managers, SEO writers, and executive assistants. It integrates with 300+ tools via a no-code automation layer and supports AI voice for calls, conversations, and real-time workflow management.

Read more about Sevenfold

Users also considered
IrisAgent logo
(0)

AI for every customer conversation, grounded in your truth.

learn more
IrisAgent is an AI support overlay for Zendesk, Salesforce, Intercom, or Freshworks. Grounded resolution across chat, email, voice, and text/SMS, with agent assist, AutoQA, and Support Analyst. Go live in about 24 hours. Customers: Dropbox, Zuora, Tekion. Pricing: irisagent.com/pricing

Read more about IrisAgent

Users also considered
Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
NebulaHex logo
(0)

AI chatbot for customer support automation

learn more
NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

Read more about NebulaHex

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
Ovellan logo
(0)

AI chatbot for customer service and sales

learn more
Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

Read more about Ovellan

Users also considered
Inxide logo

Omnichannel Conversational AI Platform developed by Increso

learn more
Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered
Gladly logo

Cloud-based customer service platform

learn more
Gladly is the only CX AI that delivers cost savings AND customer devotion—built to engage, not deflect. Learn more at gladly.ai

Read more about Gladly

Users also considered
Gorgias logo

The Conversational AI platform for Ecommerce

learn more
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

Read more about Gorgias

Users also considered
SimplyBoost logo
(0)

AI-Powered Customer Engagement & Instagram Automation

learn more
AI-powered customer support and engagement platform that automates conversations, captures leads, manages inquiries, and helps businesses convert more customers through Instagram automation, Shopify integration, and intelligent AI agents.

Read more about SimplyBoost

Users also considered
Text logo

AI-powered support that turns every chat into revenue.

learn more
Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

Read more about Text

Users also considered
SuperIT logo
(0)

AI Agents That Deliver Superhuman IT Support for IT Teams

learn more
The IT support AI agent platform for MSPs and IT teams. SuperIT's AI agents autonomously resolve end-user incidents and service requests end-to-end — safely, 24/7, under your control — across your PSA/ITSM, RMM, M365 and more. Scale your brand of exceptional IT support without hiring. Book a demo.

Read more about SuperIT

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
Dixa logo

Conversational Customer Service Software

learn more
Dixa is conversational customer service software that helps brands build stronger bonds with their customers by unifying phone, email, chat & messaging apps in one easy-to-use interface. Dixa helps brands deliver a personalized customer experience by using customer data & powerful routing features.

Read more about Dixa

Users also considered
Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

learn more
Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

Read more about Tiledesk

Users also considered
Tactful AI logo

Simpler, Better and Modern Customer Service

learn more
Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

Read more about Tactful AI

Users also considered
GuruSup logo
(0)

AI agents for autonomous customer support

learn more
GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

Read more about GuruSup

Users also considered