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Top Rated AI Agents for Customer Support Software with Ticket management

Last updated: September 2026

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50 software options

HelpCrunch logo

Cloud-based customer communication platform for SMBs

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Cloud-based customer communication platform combining live chat, shared inbox, and email marketing for web and mobile businesses.

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LiveAgent logo

Cloud-based customer service platform for all sizes

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Cloud-based customer service platform for businesses of all sizes, combining live chat, AI chatbot, email ticketing, and call center.

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Intelswift logo

AI-driven customer service automation platform

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Intelswift is an AI-first customer service automation platform that turns support centers into profit centers. AI agents resolve up to 70% of routine inquiries instantly while providing human agents with real-time insights and suggestions to handle complex issues faster.

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mIAgenda logo

AI conversations and appointment booking for clinics.

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AI agent for clinics that handles WhatsApp and Instagram inquiries, qualifies leads using configured questions and rules, checks availability, books appointments, and keeps conversation history available for staff follow-up.

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Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

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Cekat.AI logo

AI-powered omnichannel chat and CRM platform

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Cekat's AI handles every inbound WhatsApp, Instagram, and live chat conversation, around the clock. No lead goes unanswered at night, on weekends, or between follow-ups. 3,000+ businesses across Asia use Cekat to turn customer conversations into closed deals.

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BoldDesk logo

Cloud help desk with AI automation, flat-rate pricing

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Cloud-based help desk for 5 to 1,000+ agents, combining ticketing, omnichannel messaging, live chat, and AI-powered automation.

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Dentomation logo

All in one dental practice management platform

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Dentomation is an all in one dental practice management platform for UK dental practices, covering diary, records, notes, NHS workflows, compliance, HR, payments, communication and AI automation.

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

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Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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Zoho Desk logo

Cloud-based help desk for all business sizes

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Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

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Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

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Cloud-based B2B customer support platform unifying ticketing, AI automation, and customer success tools for mid-size and enterprise.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

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Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Nexwin AI logo

Never miss another call. Nexwin AI can answer 24/7

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Nexwin AI is a 24/7 AI receptionist for Australian businesses. It answers calls in a natural Australian voice, handles enquiries, captures leads, books appointments, forwards priority calls and sends summaries. Website chat is also included. From $249 + GST monthly, with a seven-day free trial.

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Aiello AI Call Agent logo

AI-powered call center automation solution

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Aiello AI Call Agent is a cloud-based call center solution using voice AI to handle calls across industries. It combines speech recognition, natural language understanding, and text-to-speech to answer FAQs and perform automated actions like creating tickets, sending messages, and logging calls. It supports multiple languages, including Chinese, English, Japanese, Korean, and Bahasa Indonesia.

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Weav logo

Cloud-based AI customer service platform for teams

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Cloud-based AI-first customer service platform unifying chat and email support with autonomous AI agents and human escalation.

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eBanqo logo

Customer engagement platform with automation

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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Hiver in Gmail logo

Gmail-native helpdesk for teams of all sizes

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Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

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Bikas-ai CRM Inmobiliario con IA logo

Real estate CRM with native AI and WhatsApp

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Bikas.ai combines a real estate CRM with Martín AI, a conversational assistant that responds to WhatsApp inquiries 24/7, qualifies leads, captures buyer requirements, suggests matching properties, and hands each opportunity to the sales team with context.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

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NiCE CXone logo

Cloud-based contact center software

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Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial.

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SparrowDesk logo

AI & Agentic Customer Support with Zoona AI

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SparrowDesk is an AI-powered customer support platform with Zoona AI—an agentic AI that autonomously resolves queries, automates workflows, and helps teams deliver faster, smarter, and scalable support.

SparrowDesk empowers businesses to deliver faster resolutions, personalized support experiences.

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