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Top Rated AI Agents for Customer Support Software with Freelancers - Page 2

Last updated: August 2026

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76 software options

Chatflo logo
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AI chat agent for customer support automation

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ChatFlo is an AI chat agent designed for customer support on websites and Shopify stores. The platform features a shared inbox that consolidates conversations from multiple channels including WhatsApp, Instagram, live chat, and email into a single timeline. ChatFlo can be trained on help documentation and past conversations to provide automated responses, with the ability to hand off conversations to human team members when needed.

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Omnistra logo
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AI workforce for commerce: voice and messaging agents

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Omnistra puts AI agents on the front line of customer support. They resolve on voice, Messenger, Instagram, WhatsApp and web chat in 60+ languages, Bangla and English native, governed by a visual workflow engine and reading live order state so they close cases instead of escalating them.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Retell AI logo
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AI voice agent platform for phone automation

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Retell AI is an artificial intelligence voice agent platform designed for phone call automation. The platform features real-time conversational capabilities with low-latency speech recognition, enabling natural phone interactions for customer support, lead qualification, and receptionist functions. It includes call transfer functionality, appointment booking, knowledge base integration, and batch calling capabilities with branded caller identification and verified phone numbers.

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VOICERAcx.ai logo
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AI FUELED CX

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VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

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HighEngage logo
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AI agent for customer support automation

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HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.

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Amyra logo
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AI booking platform for service businesses

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Amyra is a business management platform for service-based businesses in Mexico, like pilates studios, spas, barbershops, and clinics. Its AI agent works 24/7 on WhatsApp, Instagram, and Messenger to handle inquiries, book appointments, send reminders, and process payments. The platform offers a unified inbox, CRM with pipeline management, booking system, POS functionality, staff scheduling, and analytics tools.

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ContactPigeon logo

Omnichannel customer engagement for eCommerce and Retail

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ContactPigeon is a marketing personalization & automation software which includes features designed to work with eCommerce to engage, retain, & grow customers

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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CoSupport AI logo

Autonomous AI that resolves repetitive support tickets

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CoSupport AI resolves up to 90% of repetitive Level-1 tickets on a patented, anti-hallucination architecture. Two products — an autonomous agent and an agent-assist that drafts replies — across 40+ languages. No-cost 30-day pilot; 60% resolution by day 60 guaranteed, or a full refund.

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Sentrup logo
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AI Customer Support Platform

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Sentrup is an AI-powered customer support platform that automates website chat, knowledge base retrieval, and scheduling workflows. It integrates vector-search retrieval to deliver instant replies based on custom documents, handles calendar availability sync, and routes complex queries.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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JustCall logo

AI-Powered Business Communication for Sales & Support Teams

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Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

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Auto Asistente logo
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AI virtual assistant for business messaging

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AutoAsistente is an AI-powered virtual assistant platform designed to automate customer service for businesses across multiple messaging channels. The software connects to WhatsApp, Instagram, Facebook, and TikTok to provide automated responses around the clock. It includes features for appointment scheduling with Google Calendar integration, automated payment reminders, digital product catalogs, WhatsApp marketing campaigns, and a dashboard with analytics for monitoring performance.

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ELX Chatbot logo
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AI chatbot for ecommerce sales and support

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ELX Chatbot is an artificial intelligence-powered virtual assistant designed for ecommerce businesses. The software integrates with platforms including Shopify, Adobe Commerce, WooCommerce, and BigCommerce to automate customer support and provide product recommendations. It uses natural language processing to respond to customer inquiries, track order status in real time, and answer frequently asked questions about delivery, returns, and product availability.

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NebulaHex logo
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AI chatbot for customer support automation

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NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

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MonoChat logo
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Cloud-based customer communications management software

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MonoChat is an AI-powered platform that unifies multiple communication channels including WhatsApp, Instagram, Facebook, Telegram, and WebChat into a single dashboard. The system enables businesses to automate customer interactions through customizable AI assistants while maintaining data security. Users can integrate existing systems and analyze customer engagement across all channels without sharing account passwords.

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Vendasta AI Platform logo
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Cloud-based AI platform for agencies and SMBs

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Cloud-based AI platform unifying CRM, marketing automation, reputation management, and AI employees for agencies and SMBs.

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Jotform AI Agents logo
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AI-powered customer service automation platform

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Jotform AI Agents is an automated customer service tool that enables businesses to build and train customizable AI-powered assistants. The platform offers deployment across multiple channels including phone, chatbot, voice, WhatsApp, Messenger, Instagram, Gmail, and SMS. It features over seven thousand agent templates and supports multi-language interactions for global audiences.

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Representative24 logo
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AI-enabled customer service agent

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Representative24 is an AI customer service solution that helps businesses of all sizes provide personalized support by combining automation with secure integrations.

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ChatOtter AI logo
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AI chatbot for lead capture and qualification

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ChatOtter is an AI-powered lead agent platform for small and medium enterprises, operating across WhatsApp, Zalo, Telegram, LINE, Messenger, and website widgets from one setup. It provides source-cited responses from business documentation and integrates with HubSpot, Slack, Calendly, Stripe, and Shopify to capture leads, book appointments, and process payments. Conversations escalate to human agents when needed.

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Acclaim logo
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Voice AI for regulated financial services

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Acclaim is a voice-first AI platform designed for regulated industries such as banking, fintech, and credit unions. The platform features on-premises or private cloud deployment options, goal-oriented agent logic for defined business outcomes, and configurable compliance guardrails. It includes a self-service Agent Studio for building and managing AI agents, real-time conversation adaptation, and multilingual support across multiple channels.

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NeoMind logo
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AI workforce platform with measurable employees

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NeoMind is an AI workforce platform that deploys three specialized AI employees trained on business-specific knowledge. The platform features Simon for website interactions, Maeve for phone communications, and Hugo for internal team support, all powered by a centralized knowledge base called the Brain. It includes performance measurement through weighted KPIs scored on each conversation, appointment booking capabilities, lead capture and routing, and CRM integration.

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Fin logo

Perfect made possible

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Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer.

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