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Top Rated AI Agents for Customer Support Software with Freelancers

Last updated: August 2026

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76 software options

Shelf logo

Cloud-based knowledge management solution

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success.

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AskYura logo

No-code conversational AI platform

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AskYura is a next-generation conversational AI platform that turns natural-language conversations into real business actions. Unlike FAQ bots, it executes tasks like refunds, order tracking, CRM updates, and multi-step workflows by integrating seamlessly with your existing systems.

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Azeon logo

AI-powered support across multiple channels

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Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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Nutaan logo

AI assistant for multilingual customer calls

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Nutaan is a voice AI platform that handles inbound and outbound customer calls in over thirty languages across India, the USA, Europe, and the UAE. The software answers calls around the clock, manages order tracking, appointment scheduling, payment confirmations, and lead qualification. It includes features such as smart escalation to human agents, live call transcription and CRM logging, IVR navigation, and simultaneous call handling at scale.

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bKlug logo

Your store, on WhatsApp. The full funnel, inside the chat.

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bKlug is an AI customer-support agent for WhatsApp Business. It resolves FAQs in natural language 24/7, syncing live with your store's inventory and pricing via native integrations (Shopify, WooCommerce, Nuvemshop, Tray, Vtex, Linx). Auto-builds its knowledge base from your store pages.

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Dentomation logo

All in one dental practice management platform

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Dentomation is an all in one dental practice management platform for UK dental practices, covering diary, records, notes, NHS workflows, compliance, HR, payments, communication and AI automation.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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Aircall logo

AI powered customer communications platform

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Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

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AskSpot logo
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AI sales agent for ecommerce stores

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AskSpot is an AI sales agent designed for e-commerce stores to assist customers in product discovery and purchasing decisions. The platform offers AI-powered product recommendations, multilingual support across over two hundred languages, and automated order and support management. AskSpot integrates with e-commerce platforms including Shopify, WooCommerce, and Magento to provide real-time customer assistance through chat functionality.

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Talkdesk logo

Cloud-based contact center & customer experience platform

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Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

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All Onboard logo
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AI agent management and knowledge platform

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All Onboard is a platform for managing AI agents and curating knowledge, enabling organizations to deploy agents across channels like Slack, email, Telegram, Discord, Teams, Zendesk, and more. It ingests documentation to power agents and offers features like confidence-based escalation, knowledge gap detection, and real-time monitoring with analytics on deflection rates and resolution times.

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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PULSE DeepConnect logo
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AI agents for HR and benefits administration

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PULSE DeepConnect is an AI platform automating HR and pension administration inquiries. It autonomously processes employee requests, from initial contact to completion, in 80 languages. Tasks include vacation requests, certificate generation, data updates, onboarding, and pension inquiries. The platform integrates with systems via APIs, offering configurable workflows with approvals and handoffs. Fully compliant with GDPR, it ensures seamless and secure operations.

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Unanet ProposalAI logo

AI-Powered,Cloud-Based Solution for Smarter Proposal Writing

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Unanet ProposalAI is a cloud-based, AI-enabled tool that simplifies government proposal writing. It speeds up drafting with automation, ensures compliance with built-in checks, enhances content quality with AI insights, and empowers teams to craft competitive, winning proposals efficiently.

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Regal logo

The new standard in AI-powered CX

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Regal is the new standard in AI powered CX offering a suite of products within 3 pillars: Regal Connect, Regal Convert and Regal Iterate. Build the highest-answering, best-converting outbound funnel to hit your growth goals way faster.

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Zoom Virtual Agent logo

Intelligent conversational AI & chatbot solution

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Zoom Virtual Agent is an AI chatbot designed to boost contact center efficiency and save money. It resolves customer issues quickly and accurately, using natural language processing to intelligently detect what each user needs and provide the best possible answer. Zoom Virtual Agent integrates with leading CRM providers and reduces the burden on support teams by handling requests without involving a live agent.

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AskBigBot logo
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AI-powered document search & knowledge assistant

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AskBigBot transforms company documents, PDFs, and websites into an intelligent AI bot that makes information instantly searchable. The platform processes multiple document formats with end-to-end encryption, allowing users to ask questions in natural language and receive AI-powered answers from their knowledge base. Organizations can embed the chatbot on their websites with minimal setup for round-the-clock information access.

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Botpress logo

On-premise conversational AI platform for creating chatbots

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Botpress is an on-premise conversational artificial intelligence (AI) platform designed to help businesses in healthcare, financial services, eCommerce, education and other industries create chatbots using natural-language understanding (NLU) technology. Managers can embed chatbots on web pages and utilize a centralized dashboard to gain insights into engagement metrics.

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Oravoice logo
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AI Voice Agents for Automated Calls & Conversations

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Oravoice.io is an AI-powered voice agent platform that automates inbound and outbound calls, handles customer support, qualifies leads, and schedules appointments using natural, conversational voice interactions.

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Zowie logo
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Chatbot tool for handling customer interactions

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Zowie enables you to deflect tickets using automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context.

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AI-Autofy logo
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AI assistant for multilingual customer support

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AI-Autofy is a multilingual AI assistant platform that transforms website content and business data into customer support chatbots. The software features no-code installation across platforms including WordPress, Shopify, Wix, and Squarespace, with support for over forty languages. It offers knowledge base integration through website crawling, document uploads, and FAQ imports, along with live data connections for inventory, bookings, and account information.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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AgenticRelay logo
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No-code AI tool for customer support automation

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AgenticRelay is a no-code AI agent platform for building and deploying chatbots trained on custom knowledge bases. It offers a visual agent builder with drag-and-drop tools, supports AI models like GPT, Claude, Gemini, and Llama, and enables retrieval-augmented document responses. Features include real-time analytics, enterprise-grade security with encryption and workspace isolation, and deployment options for websites and support tools.

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Viirtue AI Voice Agents logo
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White-Label AI Voice Agents Built for MSPs and Resellers

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White-label AI voice automation built for MSPs and telecom resellers. Native to Viirtue Cloud PBX, with per-tenant knowledge training, natural-language routing, ticketing, scheduling, and caller authentication. ViiBE handles usage rating, telecom taxes, and compliant billing automatically.

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