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Top Rated AI IT Agents Software with Large enterprises

Last updated: October 2026

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19 software options

Remote Monitoring and Management logo

Cloud-based IT management platform for MSPs

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Cloud-based IT management platform for MSPs and IT teams, combining RMM, PSA, helpdesk, patch management, and remote access.

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Guru logo

Cloud-based governed knowledge platform for enterprises

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Guru is a cloud-based, AI-powered knowledge platform for enterprises that unifies search, wiki, and intranet into a single governed.

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Tikit by Cireson logo

Tikit by Cireson - AI-based service desk solution

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Tikit is a Microsoft Teams-native ITSM platform designed to integrate with the Microsoft Cloud ecosystem. The platform enables organizations to create, update, resolve, and track tickets directly within Teams, allowing support agents to convert any Teams message into a ticket with a right-click.

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Hiver logo

The agentic omnichannel customer service platform.

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Hiver is the agentic omnichannel customer service platform where teams resolve complex support requests with AI Agents, cross-team collaboration, workflows, and ticketing.

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Lyzr.ai logo

Enterprise AI agent platform for regulated industries

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Cloud or self-hosted enterprise AI agent platform for building, deploying, and governing autonomous agents with built-in memory.

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Glean logo

AI-powered enterprise search & assistant platform

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Glean is an enterprise AI platform that connects to organizational data across applications for search, content creation, and workflow automation. It includes an AI assistant for support, tools for automated workflows, and enterprise search indexing over 100 apps like Slack, Teams, Salesforce, and Google Workspace. The platform ensures permission-based access controls and supports API integration.

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ElevenLabs logo

Generative Voice AI

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ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place.

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LogicMonitor logo

Cloud-based hybrid IT observability for enterprises

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Cloud-based full-stack observability platform for enterprise IT, MSPs, and DevOps teams, covering infrastructure, APM, and log.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

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Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

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FrontierStack logo
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KoalaFix logo
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illumichat logo
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Cloud-based AI support agent for Shopify stores

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Cloud-based AI customer support agent for Shopify stores, handling product search, order tracking, cart recovery, and multilingual.

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Hiver in Gmail logo
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Gmail-native helpdesk for teams of all sizes

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Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

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EtherAssist logo
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Cloud AI assistant for IT teams and MSPs

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Cloud-based AI assistant for IT teams and MSPs, supporting triage workflows, compliance monitoring, and incident response.

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HolmesGPT logo
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MeBeBot logo
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AI assistant for instant employee support answers

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MeBeBot is an AI-powered employee assistant that provides instant answers to HR, IT, and operations questions within Slack and Microsoft Teams. The platform centralizes company knowledge and integrates with existing systems to deliver context-aware responses. It includes features such as automated notifications, sentiment surveys, and analytics dashboards that track employee engagement and support metrics.

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Kestrel Workflows logo
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Flat Chat AI logo
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Cloud-based task automation platform

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A cloud-based SaaS that automates tasks for roles like Project Managers, Business Analysts, and Change Managers. It offers role-specific tools such as automated problem statements for analysts, risk management for project managers, and stakeholder support for change managers and product managers.

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Gaspar AI logo
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AI-driven helpdesk for automated employee support

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Gaspar AI is a generative AI helpdesk platform that auto-resolves workplace issues and automates support tasks. It integrates with Slack, Microsoft Teams, and Jira Service Management to provide instant answers, reset passwords, streamline onboarding/offboarding, and accelerate approvals. It offers workflow automation, knowledge management optimization, and automated ticketing for IT, HR, and sales departments.

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