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Top Rated Chatbot Software with Customer experience management - Page 6

Last updated: October 2026

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226 software options

Kapture CX logo

AI-native omnichannel CX platform for enterprises

Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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Sendbird logo

Sendbird is the AI customer experience company.

Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging.

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Orimon AI logo

Zero-code, sales-enabling, chatgpt-like chatbot builder

You invest thousands of dollars to boost traffic, but you don't see an increase in conversions.

Zero-code and no complicated manual chat flow.
Simply provide the AI with your company's LinkedIn Page URL.

Read more about Orimon AI

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Weave logo

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Engati logo

Digital Customer experience platform

Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

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Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

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Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

Read more about Genesys Cloud CX

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G2 Marketing Solutions logo

Cloud-based B2B marketing suite for SaaS vendors

Cloud-based suite for B2B SaaS vendors to collect verified reviews, identify in-market buyers, and gain competitive intelligence via.

Read more about G2 Marketing Solutions

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Five9 logo

Cloud contact and call center software

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

Read more about Five9

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Podium logo

Cloud-based AI platform for local business growth

Cloud-based AI platform for local and SMB businesses unifying text, phone, email, social, reviews, and payments in a single inbox.

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vChat logo
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AI-powered chatbots for secure conversations

vChat helps your business automate high-impact conversations, reduce operational load, and deliver meaningful engagement, all without sacrificing control. See what intelligent, compliant chat can really do for your teams and customers.

Read more about vChat

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AskSpot logo
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AI Chat Agent and AI Inbox Agent for e-commerce

More than an e-commerce chatbot: AskSpot's AI Chat Agent acts like a trained salesperson. It searches the catalogue, compares products, checks fit and compatibility, shows product cards and helps to checkout – handling up to 80% of shopper chats on its own, in 200+ languages.

Read more about AskSpot

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All Onboard logo
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AI agent management and knowledge platform

All Onboard is a platform for managing AI agents and curating knowledge, enabling organizations to deploy agents across channels like Slack, email, Telegram, Discord, Teams, Zendesk, and more. It ingests documentation to power agents and offers features like confidence-based escalation, knowledge gap detection, and real-time monitoring with analytics on deflection rates and resolution times.

Read more about All Onboard

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Sensay logo
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AI-enabled chatbot platform

Sensay is an AI-enabled chatbot platform that enables businesses to create customizable AI chatbots for sales, support, and community engagement.

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iChatrobo logo
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Chatbot solution

iChatrobo is a generative AI chatbot and voicebot platform that delivers natural, multilingual, and always-on customer and business interactions. It processes unstructured data, integrates with ERP/CRM, and scales across channels to reduce wait times and improve satisfaction.

Read more about iChatrobo

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Viova logo
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AI voice agent for automotive dealership calls

Viova is an AI voice agent designed for automotive dealerships that handles inbound calls around the clock. The solution books service appointments directly into dealership management systems in real time, sends SMS and email communications, and intelligently transfers calls when needed. Viova offers flexible deployment options including front desk coverage, overflow support, and extended hours operation, with a performance dashboard that tracks call activity and outcomes.

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Zappiq AI logo
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AI Chatbot For Website Lead Capture & Qualification

Zappiq AI is an AI chatbot for lead capture and lead qualification that embeds on any business website in minutes, automatically qualifies visitors with industry-relevant questions, and delivers structured lead summaries directly to your inbox with no branding badge on any plan.

Read more about Zappiq AI

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ClaudIA logo
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soyclaudia.app

ClaudIA is an AI-powered assistant for beauty salons, spas, and aesthetic clinics. It automates appointment scheduling, manages client records, and handles customer support 24/7 across WhatsApp, Instagram, and phone calls.

Read more about ClaudIA

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StepsAI logo
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Cloud AI agent platform for sales & support

Steps AI Agentic Chatbot is an AI-powered digital employee that automates customer support, recommends products, recovers abandoned carts, and engages customers across Website, WhatsApp, and Instagram. Integrates with Shopify, WooCommerce, HubSpot, Klaviyo, Stripe, and more. No coding required. Go l

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Kosmo IA logo
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Cloud-based conversational AI platform for SMBs

Cloud-based conversational AI platform for SMBs in Latin America, automating customer service and lead qualification.

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Pingstreams logo
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AI customer support automation tool

Self-hosted AI-based platform that offers custom chatbots, messaging, and analytics tools to streamline customer support experiences.
Pingstreams caters to e-commerce, SaaS platforms, healthcare, finance, education, real estate, and global companies seeking AI-powered customer support solutions

Read more about Pingstreams

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