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Top Rated Chatbot Software with Customer experience management

Last updated: October 2026

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226 software options

Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Glassix logo

One inbox, countless smiles

Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Tidio logo

Aill-in-one customer support software with AI features

Tidio is a customer support chatbot platform. Resolve issues, improve sales, and generate leads with rules-based chatbots (Flows) or offload your work on Lyro, Tidio's AI agent for customer service, to resolve up to 64% of all tickets without human intervention.

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Formaloo logo

The most powerful form builder for modern workflows

Create beautiful forms, smart docs, e‑signatures, and automate approvals, all powered by AI, with unlimited responses, free forever.

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WaitWell logo

Cloud queue management & booking for enterprises

WaitWell is a cloud-based queue management and appointment booking platform for multi-location organizations, combining virtual.

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Birdeye logo

Cloud-based agentic marketing for multi-location brands

Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Boei logo

Cloud-based website chat & inbox for small business

Boei is a cloud-based website communication platform combining an AI chatbot, live chat, shared inbox, CRM, and 50+ contact channels.

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HostBuddy AI logo

AI managed guest communication for short term rental hosts.

HostBuddy AI uses advanced AI technology to automate host operations and provide natural, Superhost-quality responses to guests 24/7, managing all guest communication and troubleshooting with unmatched human-like conversation.

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LiveChat logo

AI-based live chat for customer support and sales teams

LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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Comm100 logo

Omnichannel customer engagement for any business

Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

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Wappbiz logo

Automate. Engage. Grow.

Wappbiz is a platform that enables seamless integration with the WhatsApp Business API. The solution is designed to empower businesses of all sizes to enhance customer engagement, automate processes, and fuel their growth.

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Zipchat logo

One AI Agent to run, sell, and scale your e-commerce.

Zipchat powers the new era of Agentic Commerce. One AI Agent sells, supports, and markets for your store automatically. No flows, no complex setups. Just set a goal and Zipchat acts instantly across channels, boosting conversions with human-like conversations.

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Amio logo

Amio helps you create AI chatbots for your e-shop.

Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

Don't work harder, work smarter. Automate customer care processes to help save your online business loads of time, money, and resources, all while increasing sales and boosting your conversion rates. Don’t know how to set up a chatbot? Smartsupp offers chatbot templates to help you get started.

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Cognigy.AI logo

Enterprise Conversational AI Platform

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Modjo logo

Conversation intelligence software for business teams.

Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

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STAN AI logo

Cloud-based AI agent platform for property managers

STAN AI is a cloud-based AI agent platform for property and community association managers, automating resident communications.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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iNextLabs logo

AI platform for enterprise automation

iNextLabs delivers enterprise-grade AI chatbots that automate customer support, sales, and engagement across WhatsApp, web, email, and voice. With self-learning AI and omnichannel support, businesses resolve Tier-1 queries instantly across 130+ languages.

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CoSupport AI logo

Cloud AI platform for customer support automation

CoSupport AI is a customizable platform that automates up to 90% of support requests with 99% accuracy, zero hallucinations, multilingual support, and seamless integration in under 10 minutes. Free trial available.

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Mindset AI logo

Cloud PaaS for embedding AI agents in B2B SaaS

Search — Ask — Do. AI-powered Chatbot Agents That Make Your Content Shine & Engage Users. Get A Personalized Demo!

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Alana logo

Chatbot

Alana is an AI chatbot that provides customer service, marketing, and sales support. Its ultimate mission is to enhance the connection between brands and their customers.

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LoyJoy logo

Enterprise AI Agents for Chat and Phone

Chatbots and AI Agents that move beyond FAQ answers and resolve customer inquiries directly in chat. 100+ no-code modules automate service and sales and integrate product data, SAP, Salesforce, CRM and ERP. Live-agent handover is available within automated workflows. EU-hosted and GDPR-compliant.

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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