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Conversation Intelligence Software for Public Administrations (2026)

Last updated: February 2026

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9 software options

Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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CallRail is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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Ebsta is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Eric.ai is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

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Quality matters

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QEval is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat.

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ViaDialog logo

Smart interactions

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ViaDialog is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Call Optix logo

AI voice call analytics and sales management tool

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Call Optix is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat.

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Audire.ai logo

Quality Assure 100% of Customer Engagements

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Audire.ai is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Blip logo

Smart chat platform for digital channels

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Blip is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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