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Free Customer Retention Software
Last updated: February 2026
11 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Hotjar offers three products Observe, Ask, and Engage products, offered at different plans and prices. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Contact Qualtrics for pricing information.
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An Insights-led Customer Engagement Platform
Starter: Free Premium and Enterprise plans: Contact MoEngage for pricing information. More Details: https://www.moengage.com/pricing/
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help companies to (re)connect with their customers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Retain your valuable audience through effective messaging
* Per month, billed annually. Monthly subscription available.
Read more about Pushwoosh
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI Orchestration and Enablement Platform
Contact Revinova for detailed pricing information.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service & team communication S
Stames offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below - Per User Pricing Entry - $12.99/month per block of 5 users. Combo - $14.99/month per block of 5 users. Enterprise - $20.99/month per block of 5 users. Bundle Pricing Entry - $49/month per block of 5 users. Combo - $69/month per block of 5 users. Enterprise - $99/month per block of 5 users.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Anti-churn tool designed for B2B service providers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Churn prediction system
Your first 25 customers are always free with Churn Assassin.
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