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IT Documentation
Change tracking

IT Documentation Software with Change Tracking (2026)

Last updated: April 2026

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Freshservice

4.5

(683)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

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IT Glue

4.7

(331)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Track, find and know everything in under 30 seconds.

IT Glue is a cloud-based, intelligent IT Documentation solution which is designed to help IT teams manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

Read more about IT Glue

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Document360

4.7

(290)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered knowledge base and documentation software

Document360 is an AI-powered platform designed to create and publish IT documentation, self-service knowledge bases, and API docs. It offers robust features like AI content assistance, intelligent search, markdown support, version control and localization tools.

Read more about Document360

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HelpSpace

4.8

(30)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer Support Software for SMBs

HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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ProProfs Knowledge Base

4.7

(28)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Create, design, and publish knowledge base, help center, FAQ

ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n

Read more about ProProfs Knowledge Base

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Faddom

4.9

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Real-time dependency mapping made easy.

Automate IT documentation with always-updated maps of systems, flows, and dependencies. No Visio. No spreadsheets.

Read more about Faddom

Users also considered

ClickHelp

4.7

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Create, translate and publish your technical documentation!

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal.

Read more about ClickHelp

Users also considered

XIA Configuration

4.6

(17)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Network documentation tool

XIA Configuration is a server documentation tool which generates network documentation automatically for the user's IT infrastructure.

Read more about XIA Configuration

Users also considered

Virima

4.6

(15)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligent CMDB automation and complete IT asset management

Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

Read more about Virima

Users also considered

BlueSpice

4.3

(22)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Do knowledge management the Wiki Way!

BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, enables perfect IT documentation: from software usage to admin manuals, best practices, how-tos, sprints, reports, minutes, IT security management and much more.

Read more about BlueSpice

Users also considered

Universal Knowledge

4.6

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Multi-solution knowledge management product

Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

Read more about Universal Knowledge

Users also considered

Docusnap

4.7

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one solution for IT documentation

Docusnap is a software package for the inventory, categorization, and documentation of IT environments. The program documents the network structure as well as the versions of software, hardware, operating systems, and licenses used.

Read more about Docusnap

Users also considered

Hudu

4.6

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The world's most loved IT Documentation software.

Hudu is a customer-focused IT Documentation software that technician's love. Built by MSPs for MSPs and IT Professionals, no contracts, free-trial, in-house support, and a rapid release cycle.

Read more about Hudu

Users also considered

inteliPhy

4.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Data center infrastructure management software

inteliPhy is a DCIM solution for asset, capacity and change management. It provides realistic 2D and 3D views of the data center and teams can access information from anywhere with the inteliPhy net mobile application.

Read more about inteliPhy

Users also considered

Hyaline

(0)

IT documentation software for businesses

Hyaline is an IT documentation tool that uses AI to detect when code changes require documentation updates and ensures it remains compliant. The platform extracts documentation from any source, and more.

Read more about Hyaline

Users also considered

Related categories

Knowledge Management

Document Management

IT Asset Management

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