getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Knowledge Base Software with Reporting & Statistics (2026) - Page 7

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


181 software options

WELDER logo

Experience the all-in-one HR-software of WELDER.

learn more
WELDER helps organizations measure and improve the engagement and happiness of their employees.

Read more about WELDER

Users also considered
Syracuse logo

Reveal your organization's information assets with Alfeo.

learn more
Alfeo is a French publisher specializing in knowledge and document management solutions.

Read more about Syracuse

Users also considered
Whale logo

The knowledge-sharing tool for SMBs

learn more
Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.

Read more about Whale

Users also considered
indyRIOT logo

It's your community – own it!

learn more
Building an ecosystem on an indyRIOT solution gives users a better way to have safe and meaningful interactions with the members of their community.

Members can access more information, learn, empower, change, and most importantly - they can connect and interact with each other.

Read more about indyRIOT

Users also considered
ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

learn more
ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

Read more about ManageEngine ServiceDesk Plus MSP

Users also considered
myQuest Connect logo

Create flawless knowledge sharing across the organization

learn more
myQuest Connect helps you create flawless knowledge sharing across the organization and improve employee productivity in the flow of work.

Read more about myQuest Connect

Users also considered
SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

learn more
SAAS First's Help Center is a user-friendly platform offering robust self-service support. It houses diverse resources like articles, videos, and images in an organized manner. Integrated with an AI-powered chatbot, Milly, it provides accurate, real-time answers, enhancing the customer experience.

Read more about SAAS First

Users also considered
DiliGenie logo

Power Your IT Projects with DiliGenie’s Smart Tools!

learn more
DiliGenie’s Knowledge Base centralizes IT information, empowering users and teams to find solutions quickly. It promotes self-service, integrates with incident management, and supports continuous improvement, enhancing service quality and driving better outcomes for both IT teams and users.

Read more about DiliGenie

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omnifacilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

learn more
Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

Read more about Coveo Relevance Cloud

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Cruzata CRM logo

All-in-one CRM for SMBs

learn more
Cruzata CRM is a powerful CRM with PMS solution designed to help any organization to manage business activities & projects to achieve better objectives.

Read more about Cruzata CRM

Users also considered
PaceKB logo

Online knowledge base software

learn more
PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business.

Read more about PaceKB

Users also considered
PaceKB logo

Online knowledge base software

learn more
PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business.

Read more about PaceKB

Users also considered
BoldDesk logo

Customer Service Software, Help Desk Software.

learn more
BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

Read more about BoldDesk

Users also considered
Klart AI logo

Virtual assistant software

learn more
Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

Read more about Klart AI

Users also considered
datango logo

Learning management tool for employee training.

learn more
datango is a cloud-based learning management solution that helps employees in various phases of projects via collaboration and learning tools. The platform offers features such as authoring and documentation, a learning management system, and context-sensitive live help. datango enables users to streamline software rollouts, change management projects, documentation creation, and user adoption optimization.

Read more about datango

Users also considered
illumin  logo

Shine light on the value of your research with illumin!

learn more
Bring your research to life with illumin! This powerful, automated tool allows you to easily track and manage all aspects of your research. With illumin, you can maximize the value of your research and make it shine!

Read more about illumin

Users also considered
Second CRM logo

Making Businesses Profitable

learn more
Cloud based easy to use software to improve customer relationships, increase sales and much more.

Read more about Second CRM

Users also considered
WelcomeHome logo

Healthcare CRM software for senior living communities

learn more
WelcomeHome is a CRM software that helps senior living organizations communicate with prospects through multiple channels, including email, phone call, and instant messaging. Staff members can schedule activities and add information, such as prospect details, sales counselor, and relevant notes.

Read more about WelcomeHome

Users also considered
Horizon Distribution logo

Simplified distributionfor maximum visibility

learn more
An all-in-one connectivity platform that enables hotels to distribute rates, inventory, and availability across a global network of OTAs, GDSs, wholesalers, and regional travel platforms, unlocking access to the world’s most valuable travel markets, including China and other

Read more about Horizon Distribution

Users also considered
Cobbai logo

AI agents for customer service

learn more
Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

Read more about Cobbai

Users also considered
eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

learn more
eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

Read more about eGain AI Knowledge Hub

Users also considered
DRUID logo

Enhance user experience with DRUID conversational AI

learn more
DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

Read more about DRUID

Users also considered
OVIO Virtual Assistant logo

OVIO your Learning Experience Platform of the future.

learn more
With our role-based Learning Experience Plattform Solution we enable our customers to record process flows in their software applications. Authoring Software, LMS and Assistant in one cloud solution.

Read more about OVIO Virtual Assistant

Users also considered