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Knowledge Base Software for Mid Size Business (2026) - Page 7

Last updated: February 2026

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245 software options

Crehana logo

All in one AI HR Platform

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Crehana is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Snapforce logo

CRM, call center and telephony software

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Snapforce is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Answerbase logo

Meet your customers’ and company's information needs

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Answerbase is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk.

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AtemisCloud logo

Full Business Management SaaS for service companies

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AtemisCloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Revenue.io logo

Sales engagement and call tracking platform

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Revenue.io is available for Mid Size Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk.

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Contact Boss logo

CRM database management tool for managing contacts

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Contact Boss is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Akero logo

AI-enabled marketing automation & campaign management system

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Akero is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base.

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Oracle Cloud CX logo

Cloud-based advertising and customer experience platform

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Oracle Cloud CX is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support.

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Kademi logo

Cloud-based lead management solution

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Kademi is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Results logo

Grow your business with Results

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Results is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

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Oracle Service logo

Web, Social & Contact Center

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Oracle Service is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

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HaystackCRM logo

Cloud-based mobile CRM to manage sales pipeline

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HaystackCRM is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat.

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Saleshood logo

Cloud-based sales enablement & productivity platform

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Saleshood is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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GovQA logo

Knowledge base and help desk software

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GovQA is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve AI is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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ManageEngine SupportCenter Plus logo

Web based customer support

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ManageEngine SupportCenter Plus is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about ManageEngine SupportCenter Plus

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

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Intouch Insight CX Platform is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Intouch Insight CX Platform

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is available for Mid Size Business and offers the following support options: Chat, Knowledge Base.

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Forethought logo

Empower your support team with AI.

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Forethought is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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UPilot logo

Customer Relationship Management solution for SMBs

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UPilot is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum.

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Qobrix CRM logo

SaaS, multi-tiered CRM platform for the real estate sector

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Qobrix CRM is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum.

Read more about Centralpoint

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ServiceWise logo

Web based help desk management software

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ServiceWise is available for Mid Size Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Chat, Phone Support.

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