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Top Rated Knowledge Base Software with Mid size business - Page 9

Last updated: June 2026

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231 software options

Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

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Zendesk Sell logo

All-in-one sales platform for sales teams.

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Zendesk Sell is a CRM software focused on empowering sales teams to win more deals. By automating tasks and data analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.

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Dynamics 365 logo

ERP and CRM applications from Microsoft

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Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

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Track-It! logo

Help desk and asset management

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Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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SAP Customer Experience logo

Enterprise CRM software

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SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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PlanPlus Online logo

Personal Planner and CRM software

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PlanPlus Online is planning software, plus a progressive set of productivity, collaboration, and Customer Relationship Management (CRM) features that allow you to increase individual effectiveness and build a Culture of Productivity

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Sage CRM logo

Web-based CRM for small and medium businesses

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Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

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Odoo logo

All-in-one open-source business software

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Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

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Maximizer CRM logo

Customer relationship and lead management solution

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Maximizer CRM is a lead management solution designed specifically for the unique challenges that sales teams and managers face. Teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.

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Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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SOPX logo
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AI-driven SOP creation and management

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SOPX is an AI-native internal knowledge base for work instructions and standard operating procedures. Every procedure lives in one searchable organization, accessible by link or QR code at workstations. Build new procedures from video or PDF in under 10 minutes. No writing required.

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Compass logo
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Navigate success with AI-powered guidance.

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Compass is an AI-powered digital adoption and user assistance platform that helps businesses streamline onboarding, boost productivity, and enhance user experience. It enables the creation of walkthroughs, knowledge articles, and documents, seamlessly integrated into applications to guide employees and customers through complex processes. Compass also features an intelligent chatbot that uses insights from its content to provide instant, accurate assistance to users.

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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Horizon Distribution logo
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Simplified distributionfor maximum visibility

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An all-in-one connectivity platform that enables hotels to distribute rates, inventory, and availability across a global network of OTAs, GDSs, wholesalers, and regional travel platforms, unlocking access to the world’s most valuable travel markets, including China and other

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SmartPixel logo
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Cloud-based sales enablement and 3D presentation software

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SmartPixel is a 3D presentation software that is designed for businesses in real estate, marketing, tourism, energy, and education sectors. It helps organizations manage processes related to data connectivity, 3D presentation creation, interior design walkthroughs and more on a centralized platform.

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Dokly logo
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Docs platform with visual editor & AI assistance

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Dokly is a modern knowledge base platform for support, ops, and product teams. Launch a branded help center or internal wiki in minutes — browser-based editor, instant search, AI-assisted writing, custom domains, and analytics built in. No per-seat fees, no IT setup, no annual contract.

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readyplace logo
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AI-powered tutorial management system

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readyplace is an AI-powered tutorial system enabling organizations to create step-by-step click tutorials for process documentation and knowledge transfer. Users can record processes, mark elements, and add explanations in 50+ languages via AI translation. It offers access control, multilayer categorization, and supports internal/external sharing for onboarding, service desk support, and software documentation.

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WelcomeHome logo
(0)

Healthcare CRM software for senior living communities

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WelcomeHome is a CRM software that helps senior living organizations communicate with prospects through multiple channels, including email, phone call, and instant messaging. Staff members can schedule activities and add information, such as prospect details, sales counselor, and relevant notes.

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Verint Knowledge Management logo
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Artificial intelligence-enabled knowledge management system

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Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled software designed to help businesses create knowledge bases and interact with clients via a unified platform. It enables professionals to automate workflows, manage digital content, and resolve customers’ queries.

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Fluid Topics logo
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#1 Enterprise Knowledge Platform and Documentation Software

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Fluid Topics' Enterprise Knowledge Platform consolidates all your product content—manuals, API docs, and support articles—into a single, unified source of personalized information, accessible wherever your customers are: on your knowledge base site, help desk, or directly within your product.

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Logycore logo
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Internal knowledge base

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"Logycore is a simple wiki for SMB's, giving teams a knowledge base to work better. It has easy access controls, real-time edits, fast search, and centralized docs.




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Unleash logo
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Enterprise search tool for anything on the cloud

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Unleash provides a Google-like search solution that enables everyone in the organization to find every piece of information in one spot.

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Cobbai logo
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AI agents for customer service

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Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

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