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Top Rated Knowledge Base Software with Mid size business - Page 8

Last updated: October 2026

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318 software options

Twine logo

Intranet & collaboration platform

Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more

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Oracle Service logo

Web, Social & Contact Center

Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

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Syracuse logo

Reveal your organization's information assets with Alfeo.

Alfeo is a French publisher specializing in knowledge and document management solutions.

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LevelEleven logo

Sales analytics and performance motivation for sales teams

Centralize your team’s critical sales plays, product documentation, and battle cards natively within Salesforce. LevelEleven’s Knowledge Base capabilities give reps instant, contextual access to the collateral and answers they need mid-deal, reducing ramp times and maintaining consistent messaging a

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ReadMe logo

API documentation and management solution

ReadMe transforms static API documentation into real-time interactive developer hubs. It provides features like OpenAPI sync, GraphQL support, API playground, code snippet builder, suggested edits, versioning, branding control, content widgets, native search, page views and ratings, real-time API logs, user metrics, changelog, and discussion forums.

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AgentCubed logo

Lead management and CRM solution for insurance businesses

AgentCubed is a cloud-based solution designed to help insurance businesses manage leads and distribution, customer relationships, workflows automation, and more. The platform enables agents to quote on/off-exchange products, calculate premiums, compare policies, and submit applications.

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Startly logo

Your Service Organization Streamlined with Startly

Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

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Edflex logo

The best learning content for your company

We simplify access to continuous and flexible learning for your employees by providing you with the best content for your learning plan.

Over 300 leading companies, such as Orange, Generali, AXA, and Safran, trust our innovative approach, with more than 1,5 million users.

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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PHPKB logo

Knowledge management solution

PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized repository. Users can handle the entire document lifecycle, from authoring to collaboration, modification, and deactivation.

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Discourse logo

Reimagining what a modern discussion platform should be

The powerful, open platform for communities of all kinds

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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GovQA logo

Knowledge base and help desk software

GovQA is a knowledge base software that helps governmental organizations to streamline processes related to public records management, monitor subpoenas, track legal holds, handle compliance, and more from within a unified platform. With the correspondence module, elected officials can handle requests and communications with attorneys, media, legislative bodies, government agencies, and the public.

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Tesseron logo

work with the flow

Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Stonly logo

Cloud-based knowledge management and decision tree software

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Contentful logo

Cloud-based API-first content platform

Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs.

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Oracle Cloud CX logo

Cloud-based advertising and customer experience platform

Oracle Cloud CX is a customer experience platform that provides businesses with several tools for managing customer data, content, continuous integration, continuous deployment, data security, and conversational marketing operations. It uses artificial intelligence technology to report on transactions in real-time, discover data using self-service analytics, and gain actionable insights through predictive analytics and what-if scenarios.

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IncidentMonitor logo

Service desk software with self-service web portal support

IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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SAVO logo

Prescriptive content delivery and global sales enablement

Save is a global sales enablement platform that prescribes content, messaging and subject matter experts to sellers within the context of deals

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Pitcher logo

End-to-end mobile sales enablement platform

Pitcher is an end-to-end mobile sales enablement platform which helps improve the way field sales reps, sales managers, and marketing professionals engage with customers. Pitcher provides an automated CRS, offline CRM, and access to Salesforce, MS Dynamics & Oracle OnDemand data while on the go.

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

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MindTouch logo

The Customer-First Knowledge Management Platform

MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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SalesHood logo

Cloud-based revenue enablement platform for B2B teams

Cloud-based AI-powered revenue enablement platform for B2B teams, combining sales training, coaching, content management, and buyer.

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Camtasia logo

Screen recording, video making, and editing tool

Camtasia is a screen recording and video making solution that allows users to create, edit & share videos. It is designed to help businesses create tutorials, demos & more. Users can record Mac & Windows device screens or webcams and add annotations, effects, or templates to customize design.

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