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Top Rated Knowledge Base Software with Free - Page 3

Last updated: October 2026

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121 software options

SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

SAAS First's Help Center is a user-friendly platform offering robust self-service support. It houses diverse resources like articles, videos, and images in an organized manner. Integrated with an AI-powered chatbot, Milly, it provides accurate, real-time answers, enhancing the customer experience.

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aidevelopia logo

Train an AI agent on your business. Deploy in 5 minutes.

Aidevelopia lets you train an AI agent on your business knowledge and deploy it across your website, Shopify store, WordPress site, Telegram, Discord. No code required. Setup takes 5 minutes.

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GLPI logo

GLPI is an IT Service Management software.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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Customerly logo

Cloud-based AI customer service for SaaS teams

Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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PaceKB logo

Online knowledge base software

PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business.

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BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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Tango logo

Turn any process into a step-by-step guide in seconds.

Tango is a workflow documentation and digital adoption platform that turns any process into a polished, step-by-step guide. Automatically captured, perfectly formatted, and ready to share. Teams reduce support tickets, onboard faster, standardize SOPs, and ensure processes actually get followed.

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Cocoom logo

Internal content creation and knowledge sharing platform

Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication tool allows managers and employees to share daily memos, visions, action plans, feedback, and more with customizable branding and templates.

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Matilda Workspace logo

Cloud-based AI workspace for teams and enterprises

Matilda Workspace is a cloud-based AI platform unifying CRM, project management, docs, tables, whiteboards, and chat with native.

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Deskhero logo

Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

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Project-SalesAchiever logo

Fully featured CRM for the construction industry

Project-SalesAchiever CRM is designed to help manage complex sales processes around the construction industry for architects, engineers, contractors & suppliers

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LessonBridge logo

A database for storing and searching for lessons learned

The Lessons Learned Database is a knowledge repository which helps users capture, manage & reuse lessons learned & best practices.

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SutiCRM logo

CRM for sales, marketing & support teams

SutiCRM is a SaaS CRM for businesses of all sizes, designed to automate sales, marketing & support processes, with a 360 degree view of customer data

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WIVIO logo

WIVIO - the knowledge management software

With the software, which can be operated intuitively, there are no technical hurdles to safeguarding your company knowledge.

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GitBook logo

Knowledge management solution for engineering teams

GitBook is a cloud-based knowledge management tool designed for engineering teams that streamlines the process of sharing knowledge and documentation within an organization.

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Swimm logo

Cloud-based app understanding platform for enterprises

Swimm is a cloud-based Application Understanding Platform combining static analysis and AI to map dependencies, extract business.

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Wolken ServiceDesk logo

Cloud-based customer service management platform

Wolken's Knowledge Base is a complete help desk solution that will help your customers and give your agents the support they need for fast resolutions. Real-time support & maintained documentation adhering to Knowledge-Centered Service (KCS) standards.

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Twine logo

Intranet & collaboration platform

Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more

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ReadMe logo

API documentation and management solution

ReadMe transforms static API documentation into real-time interactive developer hubs. It provides features like OpenAPI sync, GraphQL support, API playground, code snippet builder, suggested edits, versioning, branding control, content widgets, native search, page views and ratings, real-time API logs, user metrics, changelog, and discussion forums.

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Discourse logo

Reimagining what a modern discussion platform should be

The powerful, open platform for communities of all kinds

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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Stonly logo

Cloud-based knowledge management and decision tree software

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Contentful logo

Cloud-based API-first content platform

Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs.

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

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