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Top Rated Knowledge Base Software with Free - Page 2

Last updated: September 2026

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84 software options

TheBrain logo

Organize, Visualize and Share Knowledge.

TheBrain enables you to connect ideas, data, and projects the way you think. Combined with powerful note-taking, AI and search features, users can easily organize large data sets and gain instant access to all relevant information to streamline decision-making and foster innovation.

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UPilot logo

Customer Relationship Management solution for SMBs

UPilot is a cloud-based sales CRM platform that helps small to mid-sized businesses with real-time insights, personalized dashboards, key performance indicators, productivity add-ons and more. The solution lets users manage sales cycles and engage customers.

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LionO360 CRM logo

Cloud-based CRM solution for small to midsize businesses

We help growing businesses increase sales, improve customer relationships, and grow with our cloud-based CRM, FSM, and ERP business platforms. Visit our offices in New Jersey or our website www.lionobytes.com and see a demo for our incredibly powerful business management software, LionO360.

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HaystackCRM logo

Cloud-based mobile CRM to manage sales pipeline

HaystackCRM is a mobile first CRM with a simple, clean interface to manage your sales pipeline, with customer management, lead management to track sales opportunities and quotes. Keep your CRM up to date quickly with access to all your customer information on a native mobile app.

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Galisto logo

Cloud-based platform for knowledge sharing

Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview.

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Helprace logo

All-in-one customer service solution

Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

SAAS First's Help Center is a user-friendly platform offering robust self-service support. It houses diverse resources like articles, videos, and images in an organized manner. Integrated with an AI-powered chatbot, Milly, it provides accurate, real-time answers, enhancing the customer experience.

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GLPI logo

GLPI is an IT Service Management software.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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Project-SalesAchiever logo

Fully featured CRM for the construction industry

Project-SalesAchiever CRM is designed to help manage complex sales processes around the construction industry for architects, engineers, contractors & suppliers

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PaceKB logo

Online knowledge base software

PaceKB is a knowledge base solution that offers enterprise level features for your business such as sub-user support with audit log tracking for those who want to collaborate with multiple users in their business.

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BoldDesk logo

Cloud help desk with AI automation, flat-rate pricing

Cloud-based help desk for 5 to 1,000+ agents, combining ticketing, omnichannel messaging, live chat, and AI-powered automation.

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Tango logo

Turn any process into a step-by-step guide in seconds.

Tango is a workflow documentation and digital adoption platform that turns any process into a polished, step-by-step guide. Automatically captured, perfectly formatted, and ready to share. Teams reduce support tickets, onboard faster, standardize SOPs, and ensure processes actually get followed.

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Matilda Workspace logo

Cloud-based AI workspace for teams and enterprises

Matilda Workspace is a cloud-based AI platform unifying CRM, project management, docs, tables, whiteboards, and chat with native.

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Deskhero logo

Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

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SutiCRM logo

CRM for sales, marketing & support teams

SutiCRM is a SaaS CRM for businesses of all sizes, designed to automate sales, marketing & support processes, with a 360 degree view of customer data

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Swimm logo

Cloud-based app understanding platform for enterprises

Swimm is a cloud-based Application Understanding Platform combining static analysis and AI to map dependencies, extract business.

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Wolken ServiceDesk logo

Cloud-based customer service management platform

Wolken's Knowledge Base is a complete help desk solution that will help your customers and give your agents the support they need for fast resolutions. Real-time support & maintained documentation adhering to Knowledge-Centered Service (KCS) standards.

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Contentful logo

Cloud-based API-first content platform

Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs.

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Coveo Relevance Cloud logo

Artificial intelligence (AI)-enabled enterprise search tool

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

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Stonly logo

Cloud-based knowledge management and decision tree software

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Confluence logo

Remote team collaboration and knowledge workspace

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

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Salesforce Service Cloud logo

AI powered customer service management platform

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Read more about Salesforce Service Cloud

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

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Camtasia logo

Screen recording, video making, and editing tool

Camtasia is a screen recording and video making solution that allows users to create, edit & share videos. It is designed to help businesses create tutorials, demos & more. Users can record Mac & Windows device screens or webcams and add annotations, effects, or templates to customize design.

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