getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Free Knowledge Base Software - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

77 software options

Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

visit website
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

Read more about Freshdesk

Users also considered
Document360 logo

Document360

AI-powered knowledge base and documentation software

visit website
Document360 is an AI-powered knowledge base platform that simplifies content creation, organization, and discovery. With features like AI search, automated tagging, FAQ generation, and multilingual support, it helps businesses deliver precise, self-service information to their users efficiently.

Read more about Document360

Users also considered
livepro logo

livepro

Knowledge management system

visit website
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

Read more about livepro

Users also considered
Compass logo

Compass

(0)

Navigate success with AI-powered guidance.

learn more
Compass is an AI-powered digital adoption and user assistance platform that helps businesses streamline onboarding, boost productivity, and enhance user experience. It enables the creation of walkthroughs, knowledge articles, and documents, seamlessly integrated into applications to guide employees and customers through complex processes. Compass also features an intelligent chatbot that uses insights from its content to provide instant, accurate assistance to users.

Read more about Compass

Users also considered
BoldDesk logo

BoldDesk

Customer Service Software, Help Desk Software.

learn more
BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

Read more about BoldDesk

Users also considered
Chaport logo

Chaport

Multi-channel live chat and chatbot software for business

learn more
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

Read more about Chaport

Users also considered
Workbooks logo

Workbooks

A made-to-measure CRM for an off-the-shelf price.

learn more
Workbooks is the provider of CRM apps designed for small and mid-size organizations. Our suite of software enables clients to accelerate sales growth, improve marketing execution, streamline business processes and improve the customer support they deliver.

Read more about Workbooks

Users also considered
Help.center logo

Help.center

(0)

AI-powered knowledge base & chatbot for support

learn more
Help.center is an AI-powered knowledge base and chatbot platform that lets businesses create branded help portals, answer questions instantly, and reduce support tickets. With multilingual support, SEO optimization, and real-time analytics, it delivers streamlined self-service.

Read more about Help.center

Users also considered
GLPI logo

GLPI

GLPI is an IT Service Management software.

learn more
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

Read more about GLPI

Users also considered
Whale logo

Whale

The knowledge-sharing tool for SMBs

learn more
Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.

Read more about Whale

Users also considered
Galisto logo

Galisto

Cloud-based platform for knowledge sharing

learn more
Galisto is a cloud-based knowledge sharing solution designed to help businesses exchange relevant information & facilitate collaboration across teams. It lets users organize content in entries & subjects according to date & time, as well as merge them permanently or temporarily for overview.

Read more about Galisto

Users also considered
SherpaDesk logo

SherpaDesk

A support soution to help track time and manage projects

learn more
A complete solution to help organizations track customer support issues, capture billable time and monitor project profitability

Read more about SherpaDesk

Users also considered
ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

Cloud IT Help Desk Software

learn more
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Read more about ManageEngine ServiceDesk Plus

Users also considered
Flowlu logo

Flowlu

Work automation and team collaboration in one platform.

learn more
Flowlu’s knowledge base centralizes company documentation, FAQs, and training materials for both internal teams and external customers. Easily create, organize, and share information, ensuring quick access to essential resources while improving productivity and customer self-service.

Read more about Flowlu

Users also considered
Scribe logo

Scribe

Turn any process into a step-by-step guide, instantly.

learn more
Scribe instantly turns a process into a step-by-step guide by capturing your work. It converts your clicks and keystrokes into written instructions.

Dramatically shorten the time it takes to create process documentation, work instructions, SOPS, and other guides for your team and customers.

Read more about Scribe

Users also considered
Auric Prospector logo

Auric Prospector

Cloud based solution for managing leads and contacts

learn more
Auric Prospector is an on-demand customer relationship management software that provides a complete view of customers and automates business processes

Read more about Auric Prospector

Users also considered
SmartConvo logo

SmartConvo

(0)

AI enterprise knowledge solution

learn more
SmartConvo transforms your enterprise data into instant, accurate answers with AI-powered insights, boosting efficiency.

Read more about SmartConvo

Users also considered
Whatfix logo

Whatfix

Accelerate Digital Adoption

learn more
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments.

Read more about Whatfix

Users also considered
SAAS First logo

SAAS First

AI-Driven Chatbot Transforming Your Customer Support

learn more
SAAS First's Help Center is a user-friendly platform offering robust self-service support. It houses diverse resources like articles, videos, and images in an organized manner. Integrated with an AI-powered chatbot, Milly, it provides accurate, real-time answers, enhancing the customer experience.

Read more about SAAS First

Users also considered
ManageEngine ServiceDesk Plus MSP logo

ManageEngine ServiceDesk Plus MSP

Web-based IT service management software

learn more
ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

Read more about ManageEngine ServiceDesk Plus MSP

Users also considered
ServoDesk logo

ServoDesk

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Cherwell Service Management logo

Cherwell Service Management

Customizable IT service management solution

learn more
Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

Read more about Cherwell Service Management

Users also considered
Shape logo

Shape

Cloud-based CRM, sales & marketing automation software

learn more
Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

Read more about Shape

Users also considered
Odoo logo

Odoo

All-in-one open-source business software

learn more
Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Read more about Odoo

Users also considered
Tango logo

Tango

(0)

Turn any process into a step-by-step guide in seconds.

learn more
Tango is a workflow documentation and digital adoption platform that turns any process into a polished, step-by-step guide. Automatically captured, perfectly formatted, and ready to share. Teams reduce support tickets, onboard faster, standardize SOPs, and ensure processes actually get followed.

Read more about Tango

Users also considered