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Free Knowledge Base Software - Page 2
Last updated: February 2026
75 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A support soution to help track time and manage projects
SherpaDesk offers the first tech free for life. With the first license the tech will have unlimited access to the application. As more technicians are added then it will be $39/tech per month. Additional charge of $2/month if remote assistance is turned ON.
Read more about SherpaDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for websites
Free: $0 BRONZE: $9/month (billed monthly) or $8/month (billed annually). For 1 operators. SILVER: $19/month (billed monthly) $15/month (billed annually). For 2 operators. GOLD: $39/month (billed monthly) or $32/month (billed annually). For 3 operators. ENTERPRISE: $199/month (billed monthly) or $149/month (billed annually). For unlimited number of operators. A 15-day free trial is available
Read more about ProProfs Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first customer service: Automate, engage, and retain cust
Startup: $24mo Live Chat + Unlimited Newsletter and Funnels included up to 2000 contacts. Professional: $87mo Live Chat + Unlimited Newsletter and Funnels included up to 5000 contacts. Video Live Chat Smart Assignment rules In-app Surveys NPS Enterprise: Tailored plans starting at $129mo
Read more about Customerly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
SolarWinds Web Help Desk is priced per technician, starting from €575/seat (for 1 to 5 licenses)
Read more about Web Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based API-first content platform
Community Plan (Free) Get your API keys and start hacking. Ideal for individual developers working on personal sites, hackathons, or philanthropic projects. Team ($489.00/month) Get started for free, then upgrade based on your project’s needs. Ideal for a small team building a digital project or two. Enterprise (Custom) Scale up a content platform to power one — or hundreds of — digital experiences. Grows with your needs, from one team or business unit to your whole organization.
Read more about Contentful
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open-source customer support ticket system
Opensource
Read more about osTicket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM, sales & marketing automation software
$119/user/month billed monthly
Read more about Shape
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
Please contact Motadata for details.
Read more about Motadata ServiceOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn any process into a step-by-step guide, instantly.
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Everything in one place for documents in motion
Enterprise and per user per month options.
Read more about Klyck
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Doing Business, Better
30-day free trial, no credit card required. Startup: $12 per user, per month Startup+: $19 per user, per month Professional: $28 per user, per month Enterprise: $34 per user, per month
Read more about 1CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
GLPI is an IT Service Management software.
GLPI Network Cloud
Read more about GLPI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create, design, and publish knowledge base, help center, FAQ
1. Free Plan: Free (1 Author & up to 25 pages) 2. Business Plan: Monthly Billing $79 per author/month, Monthly Billing $49 per author/month if billed annualy
Read more about ProProfs Knowledge Base
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modular, open source CRM for businesses of all types
SuiteCRM is an open source solution and is free to download.
Read more about SuiteCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Contact Simplisys for full pricing options.
Read more about ServoDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based integrated business management solution
1st user is on us! then $10/seat/month
Read more about W3B CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Answers - Spot On!
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Organize, Visualize and Share Knowledge.
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Do knowledge management the Wiki Way!
BlueSpice offers a range of flexible packages to meet the needs of organizations of all sizes, from small teams to large enterprises. Whether you need basic functionality or a comprehensive enterprise solution, we have a package designed for your specific requirements. BlueSpice free | Community Edition - Completely free to use - Core functionality, including basic editing, content management, etc - Ideal for small teams, personal use - Community support BlueSpice pro - Starting at 4,50 € per month/user - One wiki - Hosting Cloud or OnPremises - All key-features for businesses - Professional support BlueSpice farm - Starting at 8,50 € per month/user - Multiple wikis for big organizations - Hosting Cloud or OnPremises - All key-features for businesses - Sub wiki management - Professional support
Read more about BlueSpice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for automating sales, marketing & services
• Startup - $ 11.99 per user license per month • Professional - $24 per user license per month • Enterprise - $39.99 per user license per month • Ultimate - $59.99 per user license per month
Read more about CentraHub CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Helpshift's pricing model is based off of completed customer service interactions -- meaning you only pay for the issues that you resolve with Helpshift. Agents are completely free!
Read more about Helpshift
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based mobile CRM to manage sales pipeline
Free version: $0/month/1 user Full access: $29.00/month/user
Read more about HaystackCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales enablement & productivity platform
Please contact the Saleshood team for custom pricing.
Read more about Saleshood
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
ManageEngine SupportCenter Plus is available in 3 editions: Standard: Free Professional: $495. Enterprise: Contact ManageEngine for pricing
Read more about ManageEngine SupportCenter Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
Stonly is available across four pricing plans, outlined below. It also offers a 14-days free trial. Basic: Free Starter: $99/month (billed annually) or $124/month (billed monthly) Business: $199/month (billed annually) or $249/month (billed monthly) Custom: Please contact Stonly directly for pricing information
Read more about Stonly