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SMS Survey
Email integration

SMS Survey Software with Email Management (2026)

Last updated: April 2026

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Features

API(13)

Third-Party Integrations(11)

2-Way Messaging(7)

Activity Dashboard(11)

Alerts/Notifications(12)

Integrated with

Shopify(6)

Zapier(11)

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Mac(9)

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14 software options

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Alchemer

4.5

(318)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience management and online survey platform

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Alchemer provides comprehensive customer experience management and online survey software that transforms feedback into actionable insights. The platform offers flexible survey tools, real-time digital feedback collection, and AI-powered text analysis capabilities. With over 400 business system integrations and workflow automation features, Alchemer enables organizations to connect customer feedback directly to their existing business systems.

Textmagic

4.6

(260)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified platform for managing business communication

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TextMagic provides a comprehensive business communication platform that combines SMS and email messaging capabilities in one unified interface. The service enables businesses to send mass text campaigns, schedule messages, and manage two-way conversations across multiple channels including SMS, email, WhatsApp, and Facebook. TextMagic offers features such as personalized messaging with dynamic fields, delivery tracking, and AI-powered response suggestions to help teams collaborate efficiently.

Trumpia

4.5

(114)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Communication platform for SMS marketing campaigns

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Trumpia is an automated communications platform offering comprehensive mobile messaging capabilities across multiple channels. The system features mass SMS and MMS messaging, automation tools with customizable filters and rules, and enterprise-level user management organized by roles, departments, and locations. Trumpia integrates with Salesforce and provides API access for custom integration with existing business systems.

SurveySparrow

4.4

(121)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Software for creating and managing feedback and surveys

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SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

Delighted

4.8

(57)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

Mobile Text Alerts

4.5

(85)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

GetFeedback

4.6

(53)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

AIO

4.9

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

ROUTEE

4.0

(23)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified communications & transactional emails

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Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification.

Staffino

5.0

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Transform your customer experience with Staffino.

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Staffino’s SMS surveys let you reach customers quickly with short, effective feedback requests. Enjoy high response rates, real-time insights, and the ability to act on feedback instantly through our user-friendly interface—ideal for industries with on-the-go or offline customers.

Recur

5.0

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Simple Association Management

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Recur simplifies association management with automation, insights, and tools to engage, retain, and grow your members

Custobar

4.4

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Marketing automation and customer data management software

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Custobar is a cloud-based marketing automation platform designed to help businesses of all sizes create, launch, and manage marketing campaigns. The platform enables organizations to gather and store data about sales, marketing, communication, and customer services from multiple sources on a unified portal for future reference.

eCall

(0)

The Swiss Business Messaging Solution for all sectors

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Ask your customers, patients, employees etc. about the quality of your services and products after an interaction via SMS. Use SMS in mobile market research.

A separate reception number enables direct reception of responses.

EngagePackage

(0)

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Related categories

Customer Satisfaction

304 apps

SMS Marketing

385 apps

Cloud Communication Platform

193 apps

Conversational Marketing Platform

191 apps

NPS

107 apps

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