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ChartMogul Logo

ChartMogul

Reporting & analytics for subscription businesses

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ChartMogul Pricing, Features, Reviews and Alternatives

ChartMogul product overview

Price starts from

0

Other

What is ChartMogul?

ChartMogul is a real-time reporting and analytics solution for subscription businesses who use Stripe, PayPal, Chargify, Braintree, or Recurly. With ChartMogul, key performance indicators (KPIs) and business metrics are automatically calculated, allowing users to automate performance reporting for their business.

Key benefits of using ChartMogul

  • Key metrics are automatically calculated in real time, enabling users to automate their reporting.

  • Management and investor metrics include average sale price (ASP), monthly recurring revenue (MRR), customer lifetime value (CLV), customer, revenue, and quantity churn rates, customer growth, and more.

  • Sales, marketing, and customer success metrics include MRR by marketing channel, retention cohort analysis, churn rate by net promoter score (NPS), and retention rate by sales rep.

  • Finance metrics include non-recurring revenue, gross and net cash flow, failed payments, refunds, and more.

  • Metrics can be broken down by country, lead source, plan type, customer cohorts, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    24/7 (Live rep)

    Training options

    Live Online
    Documentation

    ChartMogul pricing information

    Value for money

    4.5

    /5

    39

    Starting from

    0

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    ChartMogul features

    Functionality

    4.4

    /5

    39

    Total features

    25

    4 categories

    Most valued features by users

    Data Visualization
    Data Import/Export
    Visual Analytics
    API
    Dashboard
    Search/Filter
    Performance Metrics
    Third Party Integrations

    ChartMogul users reviews

    Overall Rating

    4.7

    /5

    39

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.84/10
    Rating distribution

    5

    4

    3

    2

    1

    29

    8

    1

    1

    0

    Pros
    I like how intuitive and easy it is to create charts and filters, also, it's great that you can privately save charts. Dashboards are really great as well.
    For the money this product is awesome. We use it exclusively for SaaS metrics and revenue recognition.
    The visual side of the soft is also great. Everything is clear and easy to customize through filters.
    Cons
    After my tweet, I heard from them. But when two weeks passed and I asked more questions, again I was disappointed my a lack of response.
    But worse, when I asked how CM separated their metrics between monthly and annual payers, I learned they were lumped together.
    I miss exporting my dashboards and results (that I seeing on the screen) mainly because I'm not an admin user.
    Overall Rating

    Helps to Visualize your Subscription Revenue Data

    Reviewed 3 months ago

    Transcript

    Zach: Hi, my name's Zach. I'm a CTO and I give ChartMogul five stars. For more reviews like this, click...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent software to keep track of key business metrics

    Reviewed 5 years ago

    Clear view of all key SaaS metrics especially customer LTV, MoM churn rate, analyzing cohorts, trial to paid subscribers, and of course MRR!

    Pros

    ChartMogul helps us keep track of our most important business metrics at a glance and accurately. We particularly enjoy the measure of our customer's LTV as well as all the tools related to analyzing churn rate. Segments are also a huge plus. They're very easy to set up, reuse and modify. This remains true if you're managing metrics on your own or sharing the task with other teammates like we do. The cohort view is simply one of the best I've ever used. I especially like the ability to drill down on each time period to see what key activity/subscribe/unsubscribe impacted our business in this particular period. The trial to paid conversion tool is also a big time-saver for us and helps us fine-tune our trial process and the webinars we give to our prospective customers.

    Cons

    Frankly, there's not many things we feel are missing or impractical with ChartMogul. Even the most basic aspects such as easy-to-understand tooltips for employees not familiar with all KPIs and metrics are a home run.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    WOW!

    Reviewed 3 years ago

    I couldn't be happier. Though ChartMogul is not a billing platform like Zuora or SaaSOptics, it definitely does the analytics part extremely well.

    Pros

    For the money this product is awesome. We use it exclusively for SaaS metrics and revenue recognition. The great part is this software can do so much more. I would say we use about 20% of the features and that goes a long way!

    Cons

    Nothing. For the money this software is a fantastic analytics software with excellent features. The customer support is also top notch.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Good idea, poorly executed

    Reviewed 6 years ago

    We signed up for Chartmogul despite having metrics available from our own integrated programming for our app and Chargify metrics. The support was abysmal. I wrote no less than 5 times without a single response during my trial period -- a time when one would think their customer service would be fantastic to reduce the very churn they measure, and I only got a response from the CEO after posting...

    Pros

    It gives you an idea of what your general trends are and the graphs are pretty.

    Cons

    It's based on flawed reasoning. They have data from their own client's data sources but it is not used properly.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    I know how my business really is

    Reviewed 2 years ago

    Satisfied. I can't imagine my work without ChartMogul.

    Pros

    Deliver SaaS metrics out of the box. Content / articles - learn you how to use metrics. Very good API documentation. Simple to use.

    Cons

    SLA. Sometimes service has temporary outage. Support should be more oriented on the customer.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Clear graphs and easy to understand

    Reviewed a year ago
    Pros

    All the charts are easy to understand and manipulate to show the data/date range you want. Simple to connect to data sources and refresh when needed. Nice email notification when new MMR.

    Cons

    The different reports need explaining within the software.

    ChartMogul FAQs and common questions

    Q. What type of pricing plans does ChartMogul offer?

    ChartMogul has the following pricing plans:
    Starting from: $0.00
    Pricing model: Free
    Free Trial: Available


    Q. Who are the typical users of ChartMogul?

    ChartMogul has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does ChartMogul support?

    ChartMogul supports the following languages:
    English


    Q. Does ChartMogul offer an API?

    Yes, ChartMogul has an API available for use.


    Q. What other apps does ChartMogul integrate with?

    ChartMogul integrates with the following applications:
    Chargify, PayPal, Zapier, Recurly, Stripe, Slack, Braintree, Shopify


    Q. What level of support does ChartMogul offer?

    ChartMogul offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)

    Common ChartMogul comparisons

    ChartMogul logo
    Baremetrics logo
    ChartMogulvsBaremetrics

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