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ChartMogul is a real-time reporting and analytics solution for subscription businesses who use Stripe, PayPal, Chargify, Braintree, or Recurly. With ChartMogul, key performance indicators (KPIs) and business metrics are automatically calculated, allowing users to automate performance reporting for their business.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.5
/5
39
Starting from
0
Other
Value for money contenders
Functionality
4.4
/5
39
Total features
25
4 categories
Functionality contenders
Overall Rating
4.7
/5
39
Positive reviews
29
8
1
1
0
Overall rating contenders
Zach C.
CTO
Real Estate, 1-10 employees
Review source
Transcript
Zach: Hi, my name's Zach. I'm a CTO and I give ChartMogul five stars. For more reviews like this, click...
Thibaut D.
Verified reviewer
Computer Software,
Used daily for 6-12 months
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Clear view of all key SaaS metrics especially customer LTV, MoM churn rate, analyzing cohorts, trial to paid subscribers, and of course MRR!
ChartMogul helps us keep track of our most important business metrics at a glance and accurately. We particularly enjoy the measure of our customer's LTV as well as all the tools related to analyzing churn rate. Segments are also a huge plus. They're very easy to set up, reuse and modify. This remains true if you're managing metrics on your own or sharing the task with other teammates like we do. The cohort view is simply one of the best I've ever used. I especially like the ability to drill down on each time period to see what key activity/subscribe/unsubscribe impacted our business in this particular period. The trial to paid conversion tool is also a big time-saver for us and helps us fine-tune our trial process and the webinars we give to our prospective customers.
Frankly, there's not many things we feel are missing or impractical with ChartMogul. Even the most basic aspects such as easy-to-understand tooltips for employees not familiar with all KPIs and metrics are a home run.
Sean D.
Internet, 11-50 employees
Used daily for 1-2 years
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I couldn't be happier. Though ChartMogul is not a billing platform like Zuora or SaaSOptics, it definitely does the analytics part extremely well.
For the money this product is awesome. We use it exclusively for SaaS metrics and revenue recognition. The great part is this software can do so much more. I would say we use about 20% of the features and that goes a long way!
Nothing. For the money this software is a fantastic analytics software with excellent features. The customer support is also top notch.
Dawn G.
Verified reviewer
Events Services, 1-10 employees
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We signed up for Chartmogul despite having metrics available from our own integrated programming for our app and Chargify metrics. The support was abysmal. I wrote no less than 5 times without a single response during my trial period -- a time when one would think their customer service would be fantastic to reduce the very churn they measure, and I only got a response from the CEO after posting...
It gives you an idea of what your general trends are and the graphs are pretty.
It's based on flawed reasoning. They have data from their own client's data sources but it is not used properly.
Dawid Ł.
Computer Software, 1-10 employees
Used daily for 2+ years
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Satisfied. I can't imagine my work without ChartMogul.
Deliver SaaS metrics out of the box. Content / articles - learn you how to use metrics. Very good API documentation. Simple to use.
SLA. Sometimes service has temporary outage. Support should be more oriented on the customer.
Simon H.
Computer Software, 1-10 employees
Used monthly for 1-2 years
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All the charts are easy to understand and manipulate to show the data/date range you want. Simple to connect to data sources and refresh when needed. Nice email notification when new MMR.
The different reports need explaining within the software.
Q. What type of pricing plans does ChartMogul offer?
ChartMogul has the following pricing plans:
Starting from: $0.00
Pricing model: Free
Free Trial: Available
Q. Who are the typical users of ChartMogul?
ChartMogul has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ChartMogul support?
ChartMogul supports the following languages:
English
Q. Does ChartMogul offer an API?
Yes, ChartMogul has an API available for use.
Q. What other apps does ChartMogul integrate with?
ChartMogul integrates with the following applications:
Chargify, PayPal, Zapier, Recurly, Stripe, Slack, Braintree, Shopify
Q. What level of support does ChartMogul offer?
ChartMogul offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)