Databox Pricing, Features, Reviews & Alternatives

Databox

Mobile-first KPI dashboards

4.76/5 (153 reviews)

Databox overview

What is Databox?

Databox is a cloud-based business analytics tool that allows users to create custom analytics dashboards incorporating data from multiple sources, which can be viewed on any device. The system is designed for marketers, analysts, and CEOs, and offers one-click integrations with a range of cloud services and databases for data import, as well as an API for custom integrations.

The Databox Designer allows users to build KPI dashboards using a drag-and-drop editor, with the ability to customize views by changing data visualizations and adding metrics. Data from multiple sources can be displayed without requiring any code, and users can control access to their datawalls by restricting permissions and IP addresses. Live previews let users view data in real time, and the query builder can be used to import custom metrics, events, statistics, and goals. Users can also control advanced settings for each metric, such as modifying time intervals, currencies, and chart formats.

The Databox apps for iOS and Android automatically deliver daily scorecards to users’ mobile devices at specified times, and weekly summaries containing metrics selected by users. Alerts are also automatically generated when trends emerge or sudden changes occur. Data can be annotated in the mobile app, and shared with teammates, and passcodes or Touch ID can be enabled to ensure that data is kept secure.
databox.com

Pricing

Starting from
$59/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

B@30c67b9f
Databox screenshot: Databox allows users to create datawalls to visiualize data from multiple sourcesDatabox Designer - Build Your First ReportDatabox screenshot: Connectors are included for multiple cloud systems, to allow users to import their dataDatabox screenshot: Users can create multiple datacards, and combine these in datawallsDatabox screenshot: Databox allows users to import custom metrics using the query builderDatabox screenshot: Users can drag-and-drop metrics to create datacardsDatabox screenshot: Databox offers native apps for Android and iOS, enabling users to create datacards on their phonesDatabox screenshot: Databox can also deliver daily scorecards to users' phonesDatabox screenshot: Users can define which metrics and data sources are included in the daily scorecardsDatabox screenshot: Databox also alerts users to any emerging trends or significant changesDatabox screenshot: Users can customize alerts, with the ability to change alert threshold levelsDatabox - Mobile-first Business Analytics platform

Databox user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.6
  4.7
Michael G.

Excellent for tracking all our key metrics in one place

Used daily for 6-12 months
Reviewed 2021-01-29
Review Source: Capterra

Overall, a great tool for tracking and building boards on high-level metrics.

Pros
I love being able to have complete customizable control of my key metrics dashboard. It allows me a daily snapshot of how we're performing. Plus, being able to schedule snapshots be sent to Slack and email, etc. is great. I also love the goals feature, being able to put our metrics into context like this is great.

Cons
Some of the integrations are a little lacking, meaning data isn't always super accurate or up-to-date. We definitely cannot use a Databox board as a undisputed source of truth to report on, but rather as a snapshot to see trends. E.g. our Ahrefs Domain Rating is hardly ever correct on the board. I also wish there was a little more functionality within the integrations, the options for what you can pull from ActiveCampaign and Intercom are pretty lacking. And I wish they had a ChartMogul integration too!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tiffani L.

Finally a Platform that checks all the boxes!

Used daily for less than 6 months
Reviewed 2020-04-30
Review Source: Capterra

Pros
The things I enjoy most about Databox is the flexibility of this platform as well as the overall user interface. There are truly so many different options available for you to configure dashboards to your wants and needs. For example, Databox offers a ton of different data visualization options. Additionally, the ability to create custom metrics has proven to be an extremely useful and flexible tool in Databox as well. With regards to the interface, the platform overall is very aesthetically pleasing and my colleagues love the way the dashboards look. Overall, this platform really checks all the boxes for me. As a Marketing Data Analyst, I'm very happy.

Cons
I think the only thing that can be improved with Databox is perhaps allowing an unlimited amount of dashboards for accounts or a higher amount of dashboards with each account subscription they offer. Users should be aware that to get a large amount of dashboards in your account, you will likely need the highest subscription. Other than that, I do not have any complaints at all. This platform truly has managed to have everything I want and need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Zachary B.

Databox: Close, but no cigar...or even cigarillo ...

Used daily for less than 6 months
Reviewed 2018-02-24
Review Source: Capterra

Pros
I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.

Cons
While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time. All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Hayley F.

Excellent product

Used daily for free trial
Reviewed 2019-10-14
Review Source: Capterra

Very easy to use

Pros
Its very easy to use and the dashboards are visually appealing

Cons
Limited to only 3 dashboards on the free trial

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chris J.

If you want to report from multiple sources at once then use this

Used weekly for 6-12 months
Reviewed 2020-10-09
Review Source: Capterra

It is extremely flexible and it solves the problem of creating reports using spreadsheets to pull in custom data. You also can display your report in a variety of different graphical styles. Once a report is created the viewer of the report can filter each graph by a specific date range. Once I got the hang of using Databox I've come to love how flexible and powerful it is and would recommend it to anyone who needs to create a custom report for their business.

Pros
Databox makes it easy to create custom reports from multiple sources. For example, I've created a single report using Google Analytics and Google Search Console. Normally this would be impossible in a single report. You can use many different sources and Databox has multiple integrations that help you get started. If there isn't integration you still upload custom spreadsheets and create a report from those. Within each report metric you can then filter down to the specific metric you want. You can also create calculated metrics to create your own metrics.

Cons
There can be a steep learning curve to get the exact metric you want. I had to spend a lot of time getting the correct filters and segments from Google Analytics. However, I was finally able to create those reports. There is also a huge amount of data you can analyze and figuring out the exact metrics to report on can be daunting. But that can also be a result of not figuring out the best KPI's before creating your report.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Databox pricing

Starting from
$59/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

15-day free trial, no credit card required.

Free: $0

Basic: $59/month (paid monthly) or $49/month (paid annually)

Business: $299/month (paid monthly) or $249/month (paid annually)

Custom plans are also available.

Databox features

API
Activity Dashboard
Ad hoc Reporting
Collaboration Tools
Customizable Reports
Dashboard
Dashboard Creation
Data Connectors
Data Import/Export
Data Visualization
Key Performance Indicators
Performance Metrics
Predictive Analytics
Real Time Analytics
Reporting & Statistics
Reporting/Analytics
Search/Filter
Visual Analytics

Benchmarking (128 other apps)
Third Party Integrations (163 other apps)

Videos and tutorials

Additional information for Databox

Key features of Databox

  • Daily scorecards
  • Weekly summaries
  • Mobile alerts
  • Annotations
  • Favourite metrics
  • User management
  • Datawall designer
  • Multiple data sources
  • IP restrictions
  • Multi-dashboard view
  • Data visualization
  • Query builder
  • Custom metrics, events & statistics
  • Advanced data modeling
  • Custom data integration
  • Personalized alerts
View All Features

Benefits

Custom metrics, statistics, events, and goals can be imported from multiple cloud services and added into dashboards, with the option to preview the result during import.

Users can fine-tune the display of metrics, with advanced data modeling capabilities allowing users to change currencies and formats, compare multiple metrics on the same graph, choose between average and total values, switch between hourly and daily graphs, and more.

The datawall designer allows users to create custom datawalls with different colors, backgrounds, and logos, configure access permissions, and restrict IP addresses, all without requiring code.

Users are kept up-to-date with metrics and changes by daily scorecards which are delivered at the user’s preferred time, weekly summaries which include the metrics users are most interested in, and alerts for any sudden changes or emerging trends.

Weekly summaries and daily scorecards can be customized, individual datacards can be created and assigned, and personalized alerts can be set up for each team member.