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InMoment Logo

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Customer and employee experience management software

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InMoment Alternatives & Competitors

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


InputKit logo

InputKit, the best tool for an incredible experience.

Features

Total

InputKit logo
InMoment logo

62

139

91

features in common

62

features in common

InputKit logo

InputKit user ratings

Functionality

4.8
(31)

Top features

  • Customer Experience Management

    5.0

  • Customizable Forms

    5.0

  • Complaint Monitoring

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$1,650/year

Value for money

InputKit logo
4.8

0.5

InMoment logo
4.3

What users say about InputKit's value for money

Everything is very customisable and easy to use. Support is amazing, receptive and proactive.
InputKit is an impressive piece of software that allows all types of businesses to get valuable, actionable feedback from their customers and increase their positive reviews online.
Zonka Feedback logo

Multi-channel survey & feedback platform

Features

Total

Zonka Feedback logo
InMoment logo

34

79

91

features in common

34

features in common

Zonka Feedback logo

Zonka Feedback user ratings

Functionality

4.8
(66)

Top features

  • NPS Survey Structure

    5.0

  • Multi-Channel Data Collection

    5.0

  • Question Branching

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$29/month

Value for money

Zonka Feedback logo
4.9

0.6

InMoment logo
4.3

What users say about Zonka Feedback's value for money

All businesses who aspire to improve based on feedback - be it from customers, prospects, employees, etc. can benefit from their product. It is easy to use, and the value proposition is fantastic.
I have prepared a large-scale study with the help of Zonka. It has been a swift experience and I can see many other use cases that I will be able to put in place with the help of Zonka.
Jotform logo

Powerful Forms Get It Done

visit website

Features

Total

Jotform logo
InMoment logo

45

276

91

features in common

45

features in common

Jotform logo

Jotform user ratings

Functionality

4.6
(2K)

Top features

  • Document Generation

    5.0

  • Goal Setting/Tracking

    5.0

  • Fundraising Management

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$39/month

Value for money

Jotform logo
4.5

0.2

InMoment logo
4.3

What users say about Jotform's value for money

Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
Zoho CRM logo

CRM software that helps you sell smarter, better, faster.

visit website

Features

Total

Zoho CRM logo
InMoment logo

49

202

91

features in common

49

features in common

Zoho CRM logo

Zoho CRM user ratings

Functionality

4.3
(6.7K)

Top features

  • Gamification

    5.0

  • Business Process Automation

    5.0

  • Website Integration

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$14/month

Value for money

Zoho CRM logo
4.3
InMoment logo
4.3

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.

Categories in common

SurveyLegend logo

Mobile-friendly survey management platform

visit website

Features

Total

SurveyLegend logo
InMoment logo

37

106

91

features in common

37

features in common

SurveyLegend logo

SurveyLegend user ratings

Functionality

4.5
(940)

Top features

  • Real-Time Results

    5.0

  • Pulse Surveys

    5.0

  • Phone Voting

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$19/month

Value for money

SurveyLegend logo
4.3
InMoment logo
4.3

What users say about SurveyLegend's value for money

It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Freshdesk logo

Online helpdesk system and customer service software

visit website

Features

Total

Freshdesk logo
InMoment logo

37

115

91

features in common

37

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.3K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Problem Management

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.1

InMoment logo
4.3

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.

Categories in common

SurveyMonkey logo

A market-leading survey platform.

visit website

Features

Total

SurveyMonkey logo
InMoment logo

45

91

91

features in common

45

features in common

SurveyMonkey logo

SurveyMonkey user ratings

Functionality

4.5
(10K)

Top features

  • SMS Messaging

    5.0

  • Interactive Content

    5.0

  • Data Capture and Transfer

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$25/month

Value for money

SurveyMonkey logo
4.4

0.1

InMoment logo
4.3

What users say about SurveyMonkey's value for money

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Trustpilot logo

Customer review management platform for online businesses

Features

Total

Trustpilot logo
InMoment logo

41

49

91

features in common

41

features in common

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Real-Time Monitoring

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$259/month

Value for money

Trustpilot logo
4.2

0.1

InMoment logo
4.3

What users say about Trustpilot's value for money

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
Wrench.ai logo

Personalization AI to acquire, grow, and retain customers

Features

Total

Wrench.ai logo
InMoment logo

0

3

91

features in common

0

features in common

Wrench.ai logo

Wrench.ai user ratings

Functionality

5.0
(2)

Top features

  • Behavioral Targeting

    5.0

  • Website Analytics

    5.0

  • Recommendations

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

XM for Customer Experience logo

Customer experience management (CXM) platform

visit website

Features

Total

XM for Customer Experience logo
InMoment logo

58

146

91

features in common

58

features in common

XM for Customer Experience logo

XM for Customer Experience user ratings

Functionality

4.5
(250)

Top features

  • Dashboard

    5.0

  • Customizable Fields

    5.0

  • Complaint Monitoring

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$1,500/year

Value for money

XM for Customer Experience logo
4.5

0.2

InMoment logo
4.3

What users say about XM for Customer Experience's value for money

Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
Kudos logo

Build a Thriving Culture With Kudos®

Features

Total

Kudos logo
InMoment logo

25

58

91

features in common

25

features in common

Kudos logo

Kudos user ratings

Functionality

4.7
(1K)

Top features

  • eCards

    5.0

  • For Cloud

    5.0

  • Peer-to-Peer Recognition

    4.8

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$3.25/month

Value for money

Kudos logo
4.7

0.4

InMoment logo
4.3

What users say about Kudos' value for money

I find Kudos very easy to use, it has been a great tool for recognizing my teammates achievements. So, every time there is a work well done there is Kudos on their way :D.
Love that you can recognize hard work and show appreciation to others. Depending on your company you can redeem for awesome rewards.

Categories in common

Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
InMoment logo

40

182

91

features in common

40

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.1

InMoment logo
4.3

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

Categories in common

Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

Features

Total

Clootrack logo
InMoment logo

20

23

91

features in common

20

features in common

Clootrack logo

Clootrack user ratings

Functionality

5.0
(1)

Top features

  • Text Analysis

    5.0

  • Surveys & Feedback

    5.0

  • Reporting/Analytics

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Swell logo

Cloud-based customer experience management platform

Features

Total

Swell logo
InMoment logo

45

72

91

features in common

45

features in common

Swell logo

Swell user ratings

Functionality

4.5
(344)

Top features

  • Multi-Channel Communication

    5.0

  • Customizable Templates

    5.0

  • Activity Dashboard

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Value for money

Swell logo
4.5

0.2

InMoment logo
4.3

What users say about Swell's value for money

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.
Ease of use and immediate results. Customer support is very helpful and want you to succeed.
Podium logo

Get more leads. Make more money. Powered by AI.

Features

Total

Podium logo
InMoment logo

45

136

91

features in common

45

features in common

Podium logo

Podium user ratings

Functionality

4.2
(501)

Top features

  • Payment Processing

    5.0

  • Live Chat

    5.0

  • Debit/Credit Card Processing

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$399/month

Value for money

Podium logo
3.9

0.4

InMoment logo
4.3

What users say about Podium's value for money

The phone app is AWFUL and glitches constantly. Hard to see/find who you are talking to, errors out or stops working, doesn't give alerts or gives too many alerts.
Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers.
Typeform logo

An online form builder that lets you collect data with ease.

visit website

Features

Total

Typeform logo
InMoment logo

28

80

91

features in common

28

features in common

Typeform logo

Typeform user ratings

Functionality

4.5
(858)

Top features

  • Workflow Management

    5.0

  • NPS Survey Structure

    5.0

  • Employee Onboarding

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$29/month

Value for money

Typeform logo
4.2

0.1

InMoment logo
4.3

What users say about Typeform's value for money

Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

Features

Total

Medallia Experience Cloud logo
InMoment logo

30

60

91

features in common

30

features in common

Medallia Experience Cloud logo

Medallia Experience Cloud user ratings

Functionality

4.4
(32)

Top features

  • Reporting/Analytics

    5.0

  • Feedback Management

    5.0

  • Surveys & Feedback

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$5

Value for money

Medallia Experience Cloud logo
4.3
InMoment logo
4.3

What users say about Medallia Experience Cloud's value for money

Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments.
The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback.
Five9 logo

Cloud contact and call center software

visit website

Features

Total

Five9 logo
InMoment logo

35

122

91

features in common

35

features in common

Five9 logo

Five9 user ratings

Functionality

4.1
(464)

Top features

  • VoIP Connection

    5.0

  • Negative Feedback Management

    5.0

  • Real-Time Monitoring

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

$175/month

Value for money

Five9 logo
4.1

0.2

InMoment logo
4.3

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

Categories in common

VirtlX 360° Success Management logo

360° success management & employee engagement platform

Features

Total

VirtlX 360° Success Management logo
InMoment logo

51

143

91

features in common

51

features in common

VirtlX 360° Success Management logo

VirtlX 360° Success Management user ratings

Functionality

4.7
(12)

Top features

  • Reporting/Analytics

    5.0

  • Survey/Poll Management

    5.0

  • Feedback Management

    5.0

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

£50/year

Value for money

VirtlX 360° Success Management logo
4.8

0.5

InMoment logo
4.3

What users say about VirtlX 360° Success Management's value for money

Extremely easy to use and we get fantastic data from it.
I would recommend this to everyone who wants to conduct any kind of survey.
XEBO.ai logo

Cloud-based Feedback Management Solution

Features

Total

XEBO.ai logo
InMoment logo

8

8

91

features in common

8

features in common

XEBO.ai logo

XEBO.ai user ratings

Functionality

4.2
(18)

Top features

  • Multi-Channel Data Collection

    5.0

  • Reporting/Analytics

    4.5

  • Survey/Poll Management

    4.5

InMoment logo

InMoment user ratings

Functionality

4.0
(22)

Top features

  • Dashboard

    5.0

  • Reporting/Analytics

    4.1

  • Surveys & Feedback

    4.0

Pricing

Starting from

25/year

Value for money

XEBO.ai logo
4.6

0.3

InMoment logo
4.3

What users say about XEBO.ai's value for money

I would definitely recommend this software to anyone because it is so useful and easy to use especially because you can use it without internet.
There are very few things that I dislike about this software but one thing is it doesn’t advertise itself as much as other companies do.