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InMoment
5
16
4
8
3
3
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management software
Last updated: September 2026
InMoment Alternatives & Competitors (2026)
Top 10 free alternatives
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Value for money
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Functionality
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Top Features
Anonymous Feedback
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Ad hoc Reporting
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Lucky Orange
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Functionality
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Top Features
Anonymous Feedback
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AI/Machine Learning
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Birdeye
Cloud-based agentic marketing for multi-location brands
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Value for money
No pricing info
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Functionality
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Anonymous Feedback
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SurveyMonkey
Online survey and feedback collection platform
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Value for money
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Functionality
Anonymous Feedback
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Top Features
Anonymous Feedback
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Activity Tracking
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Ad hoc Reporting
N/A
0.5
Value for money
Starting price
No pricing info
0.6
Functionality
Action Management
4.8/5
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
AI/Machine Learning
N/A
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.2
Value for money
Starting price
No pricing info
0.5
Functionality
API
4.7/5
Activity Dashboard
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Access Controls/Permissions
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Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Appointment Management
4.3/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
AI/Machine Learning
N/A
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Annotations
5/5
Activity Dashboard
4.8/5
Activity Tracking
4.7/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
AI/Machine Learning
N/A
Value for money
Starting price
No pricing info
0.2
Functionality
Access Controls/Permissions
4/5
360 Degree Feedback
N/A
A/B Testing
N/A
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
API
N/A
0.5
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automated Scheduling
5/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
Customer History
5/5
Activity Dashboard
4.8/5
Feedback Management
4.7/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.5
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
API
N/A
0.3
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Automated Publishing
4.9/5
API
4.2/5
Approval Process Control
N/A
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
Anonymous Feedback
N/A
0.6
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Campaign Management
5/5
Access Controls/Permissions
N/A
Benchmarking
N/A
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
Anonymous Feedback
N/A
0.3
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Access Controls/Permissions
3/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Anonymous Feedback
5/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.6
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
API
5/5
CRM
5/5
Customizable Templates
5/5
Top Features
Anonymous Feedback
5/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.9
Value for money
Starting price
No pricing info
0.7
Functionality
Anonymous Feedback
5/5
360 Degree Feedback
N/A
Access Controls/Permissions
N/A
Top Features
Anonymous Feedback
5/5
Activity Dashboard
N/A
Ad hoc Reporting
N/A
0.7
Value for money
Starting price
No pricing info
0.9
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Anonymous Feedback
4/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
Audience Targeting
N/A