App comparison
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InMoment
5
16
4
8
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management software
Last updated: March 2026
InMoment Alternatives & Competitors (2026)
Top 10 free alternatives
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
No pricing info
0.3
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
AI/Machine Learning
N/A
Jotform
Cloud-based form builder tool for digital forms.
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Action Management
4.7/5
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
AI/Machine Learning
N/A
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
Anonymous Feedback
N/A
Typeform
Interactive form builder for data collection
Value for money
Starting price
No pricing info
0.4
Functionality
API
4.8/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
Birdeye
AI-based webchat assistant for business conversations
0.3
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.8/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
Weave
Customer communication and appointment scheduling solution
0.1
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Appointment Management
4.3/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
AI/Machine Learning
N/A
Zoho Survey
Cloud-based tool for creating and manging surveys
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Notifications
5/5
Customizable Reports
5/5
Activity Dashboard
4.9/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
Lucky Orange
All-in-one conversion optimization suite for website owners
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Autoresponders
5/5
Access Controls/Permissions
4.8/5
Activity Tracking
4.7/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
AI/Machine Learning
N/A
Survicate
Collect, analyze, and act on customer feedback
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Anonymous Feedback
5/5
Activity Dashboard
N/A
Activity Tracking
N/A
ReviewInc
Reputation management and customer experience software unite
0.5
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Access Controls/Permissions
4/5
API
4/5
360 Degree Feedback
N/A
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
Audience Targeting
N/A
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.7/5
Anonymous Feedback
4.7/5
API
4.5/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
Value for money
Starting price
No pricing info
0.3
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.3
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Alerts/Notifications
5/5
Automated Scheduling
5/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.4
Value for money
Starting price
No pricing info
0.6
Functionality
Customer History
5/5
Activity Dashboard
4.8/5
Feedback Management
4.7/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
API
N/A
0.4
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Campaign Management
5/5
Access Controls/Permissions
N/A
Benchmarking
N/A
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
Alerts/Escalation
N/A
0.1
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Access Controls/Permissions
3/5
Top Features
Anonymous Feedback
5/5
Activity Tracking
N/A
Ad hoc Reporting
N/A
0.4
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
API
5/5
CRM
5/5
Customizable Templates
5/5
Top Features
Anonymous Feedback
5/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.7
Value for money
Starting price
No pricing info
0.6
Functionality
Anonymous Feedback
5/5
360 Degree Feedback
N/A
Access Controls/Permissions
N/A
Top Features
Anonymous Feedback
5/5
Activity Dashboard
N/A
Ad hoc Reporting
N/A
0.6
Value for money
Starting price
No pricing info
0.8
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Access Controls/Permissions
N/A
Top Features
Anonymous Feedback
5/5
Ad hoc Reporting
N/A
Alerts/Escalation
N/A