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Quid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media analytics platform
Table of Contents
Quid - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2025
Quid overview
What is Quid?
NetBase is a real-time social business platform for global companies to manage their brands, build businesses and stay connected with their customers.
The NetBase platform enables brands to not only connect with, but also to understand consumers more fully. NetBase delivers brands with insights on their consumers' emotions, behaviors, opinions, preferences, psychographics and more. Through real time social media monitoring, NetBase's helps businesses to understand and relate to their consumers.
Through social media listening NetBase measures passion for any brand, topic, category or person, to provide businesses with insights on their consumers' feelings. NetBase analyzes millions of social media posts every day to deliver insights and information about consumer attitudes, emotions, purchase behavior, geo-location, gender. With NetBase, brands are able to track their social media activity worldwide and respond to customers appropriately.
NetBase’s patented Natural Language Processing (NLP) technology is able to interpret 42 different languages as well as decipher social media “slang”, emoji’s, alternative spellings and more, in a human-like way. Gathered data is then delivered to businesses visually as charts, graphs and heat maps for easy interpretation.
The NetBase platform processes millions of social media posts daily for actionable business insights for research, marketing, PR customer service, sales, and product innovation. NetBase offers businesses foresight and real-time social information to stay "in the loop" and fuel action for their brands. NetBase has partnerships with Walmart, American Airlines, Coca-Cola, Arby’s, Universal Music Group, Ogilvy, T-Mobile, and YUM! Brands.
Key benefits of using Quid
Starting price
per year
Alternatives
with better value for money
Quid’s user interface
Quid pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.2
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Quid?
The drawbacks of NetBase Quid include its high cost, steep learning curve, limited data exports, limited integration options with third-party apps, and inconsistent data accuracy, particularly in sentiment analysis.
Select to learn more
Who uses Quid?
Based on 43 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Quid's key features
Most critical features, based on insights from Quid users:
All Quid features
Features rating:
Quid alternatives
Quid
Starting from
23000
Per year
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Quid pricing
Value for money rating:
Starting from
23000
Per year
User opinions about Quid price and value
Value for money rating:
To see what individual users think of Quid's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Ted T.
Director, Marketing Science & Digital/Social Strat
Quid integrations (5)
Top integrations
Quid support options
Typical customers
Platforms supported
Support options
Training options
Quid FAQs
Quid has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Quid support?
Quid supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Japanese, Portuguese, Spanish
Q. Does Quid offer an API?
No, Quid does not have an API available.
Q. What level of support does Quid offer?
Quid offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base
