CRM Analytics Reviews - Pros & Cons, Ratings & more

Zoho Analytics

Minitab

Grow

Tableau

Microsoft Power BI

Dataiku

CRM Analytics is a cloud-based and on-premise data analysis platform, which helps small to large businesses in finance, healthcare, life sciences, communications, manufacturing, consumer goods, and other sectors extract, visualize, connect, share, and clean data. Features include machine learning (ML), natural language processing (NLP), artificial intelligence (AI), forecasting, predictive modeling, and drag-and-drop data visualization.

CRM Analytics

Android

Linux

Web-based

Windows

iPad

iPhone

Paralegal

I love how user friendly this is as you can customize the software to your liking and understanding and things are easily accessible.

System maintenance team lead

Search options can be painful with some required values for my job. Attachments of critical information can be lost if a lot of time has passed since opening a case/report.

Customer Success

One benefit of using SalesForce is that I save a lot of time when I pull up account and I have the benefit to customize views to help me have everything organized.

SR Business Analyst

We can notice that Salesforce is improving Einstein Analytics continuously in their releases. AI in Einstein analytics is simply superb and easy to adopt.

Marketing Automation Manager

It's an amazing platform to bring all of your Salesforce data together in one place and see a truly holistic view of the things that matter. The end user experience is great.

Accountant

Product is easy to use and has the option for a lot of different functionality. Reports are helpful and the chatter function is great to have as a cross-check feature.

Owner

I signed up with Wave for a free alternative to Quickbooks to run my business. The software is easy to use and categorize your purchases and the best part it is free.

sales rep

Overall experience has been great. It feels like there are unlimited things you can do with Salesforce.

Associate

It helps out your data into a visual point which helps to track news business as well as existing quotes. It links to external applications which is helpful.

Business Analyst

Training is relatively easy as well a good support service. Allows integrations via open APIs.

Software Engineer

The dashboards are very handy and useful to our activities because it nicely integrates the information and presents it in a very digestable way with the enhancement of the Analytics Cloud.

BI Manager

Expensive and there is always a hitch with Salesforce, but we are getting our money's worth and happy with the analytics we have built.

Marketing Assistant

We've been trying to implement Salesforce in our business for months, but it's been quite difficult and tedious.

IT-Consultant

In addition, individual requirements in dashboards can often only be implemented with increased effort. For this, JSON files have to be adapted, which often leads to many errors.

administrator 

It does need an analytical type experience. Which make it a bit hard to use.

Business Development Manager

While the platform offers a lot of flexibility and customization options, businesses may need to invest significant time and resources into configuring the platform to their specific needs.

Zoho CRM

SAP BusinessObjects Business Intelligence

Great, take your time

CRM Review

SalesForce

I think that overall Salesforce was for sure a positive aspect of the job that I was hired to do. It was easy to learn and easy to use. It was pretty straight forward and uncomplicated. 

Easy to use

Sales force Analytics Cloud has unresolved issues

If you need the best CRM, with the most tools and features, this is the CRM to get, bottom line. The analytics it tells you can really help yourself, your company and your team too

Using Sales force

Keeping tabs on all of my accounts, as well as future pipelines with ease.

Salesforce

Overall, I've had a good experience with Salesforce. The software has streamlined processes in our organization.

Helpful software

Good but have not explored other options to know different 

Does the job! 

overall experience has been great. It feels like there are unlimited things you can do with Salesforce. 

SF review

I love the software and use it daily. It is so simple to utilize and honestly I can't picture myself continuing to work without it anymore.

Nicole's review

Salesforce Analytics reminds be to contact clients that I haven't reached out to in a while and also it is a great tool to look at what cleint did previously and keeps my buisness fresh, 

Sales Force review 

We are very happy with the software, because we were able to make a leap in terms of productivity and data reading.

Game changer

We have our ups and down, its does the job really good but has make me pass for bad situations with oldest report to track them on this system.

Salesforce a great option but may show some issues on the long run

Great tools for sales as well for building up your leads with a lot of functions linked with the phone.

Salesforce review

I was really impressed as a user by this software and it was a great tool for our business sales analysis

Salesforce is a very powerful tool

As long as data integrations and some past experience using Salesforce Analytics Cloud is there, I find this tool super helpful in retargeting customers who are engaged with my marketing campaigns but need an extra nudge to buy my apparel items. Additionally, analyzing the retargeting campaigns on an ongoing basis and after they have concluded helps me use those clusters of customers for other ads I want to run in the future for a different but related items, categories or brands. If there is more technical support and training available for non-premium users, we should see a growth in value of Salesforce Analytics Cloud. 

All-in-One Analytics Platform

Neat solution

A great software.

Salesforce Analytics is a great tool for experienced administrators in your company. For beginners or people looking to find information quickly, building it out can be time-consuming. Similarly to Dashboards, once it's built, it's easy to use..but building requires time and knowledge of your API.

Salesforce Analytics - Wave

We purchased the Analytics Cloud for the Wave features and using Wave has been great. It's a bit difficult to understand and get used to at first, but once you get your hands on it, it's easier to understand and build with. Produces great results aesthetically & fundamentally.

Analytics Cloud Review

software developer who uses wave to analyze data. Most often the data is in some delmited format  for which wave has an easy to use API

Best analytics software for a business user

 Wave Analytics Cloud - Delivers new insights to your business users.

Si tratta di uno strumento strategico che consente di costruire nel tempo un rapporto solido e duraturo con i propri clienti. Direi che si riesce ad ottenere una soddisfazione tangibile sia dal punto di vista aziendale che per i clienti

Potente e competente

Powerful and competent

これまで多くＢＩツールを活用してきましたが、これだけすべての機能において質が高いツールは、これ以上がないといっても過言ではありません。ＢＩツールを検討する方全てにおすすめしたい至極の一品です。

CRM Analytics Reviews

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Pros and cons

76 reviews