Wave: Salesforce Analytics Cloud Reviews

Wave: Salesforce Analytics Cloud Reviews

Wave: Salesforce Analytics Cloud

The analytics app by Salesforce

4.08/5 (24 reviews)
635,222     330,398

Gail Walter

The Wave

01/03/2017

I signed up with Wave for a free alternative to Quickbooks to run my business. The software is easy to use and categorize your purchases and the best part it is free. They do charge to do your payroll. Although, I am savy with software I found it cumbersome to navigate to see the summary of my categories. I liked it so much I am also using it for my personal accounting.

Pros

It's fee and relatively easy to navigate.

Cons

I had trouble finding where the information went after I categorized it.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
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James Golden

Expensive BI Toolkit

18/12/2016

Salesforce keeps expanding its reach in the CRM market and is bringing deep analytics power to the cloud also with Analytics. It is pricey however but if you are after a suite of tools to rest on top of your data without integration services, this might be the one for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Renu Singh

Great Salesforce feature

13/12/2016

It is among one of the good features of sales. This gives a very quick analysis on all the analytical data by plotting the data in a very sequential manner based on the requirement.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Julia Taylor

Has been amazing so far!

13/12/2016

We recently implemented wave and it has been really amazing so far! The grouping, cutting and slicing of data is just amazing. It really makes the sales reps and the management team be in Salesforce and do most, if not all, their reporting needs. It took us about 3 months to get this up and going and we were happy with the way things had rolled out. The only thing is that it takes some training to use this tool the right way.

Pros

Great insights to your data, clean polished UI

Cons

Training costs and resource availability to get this going.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
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Reyner Tantra

Doesnt live up to the expectations

10/12/2016

The look and feel of this tool is really good but as you start using it more and more you see where it lacks. Salesforce really did sell this one big! I like it for its features but I dont think it is value for the money. I think for the amount we paid we could have found a cheaper tool with similar functionalities. Its speed is definitely fast compared to the normal salesforce reporting and dashboards. It loads up reports and shows them pretty neatly. To achieve a specific ask, it takes a lot of customization and then you again need to invest on a dedicated resource to keep building the lenses and views for you.

Pros

fast and clean Flexible

Cons

Pricey Too much customization needed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Software Advice
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Laura Hibben

Pricey - But reaps its returns eventually

10/12/2016

As we all know that the standard salesforce out of the box reporting and dashboards isn't that great. This tool mainly looks to eliminate any complaints in regards to that and it definitely does that. The type of lenses and dashboards you can create is amazing! The look and feel of it is very modern and fancy. It has a flat data architecture so it can group, mould and join your data neatly. It is however, not that easy to administer and maintain it. You definitely need specialists to work with you and help get this up and running.

Pros

Great Interface More granular data reporting Powerful and fast

Cons

Complex to maintain Doesnt directly sync / integrate with databases. Cant replace something like Mulesoft or Bhoomi.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
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Alison O'Donnell

Salesforce Analytics - Wave

06/12/2016

Salesforce Analytics is a great tool for experienced administrators in your company. For beginners or people looking to find information quickly, building it out can be time-consuming. Similarly to Dashboards, once it's built, it's easy to use..but building requires time and knowledge of your API.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Ashley Duff

Analytics Cloud Review

24/10/2016

We purchased the Analytics Cloud for the Wave features and using Wave has been great. It's a bit difficult to understand and get used to at first, but once you get your hands on it, it's easier to understand and build with. Produces great results aesthetically & fundamentally.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Ravi A

Best analytics software for a business user

07/10/2016

software developer who uses wave to analyze data. Most often the data is in some delmited format for which wave has an easy to use API

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Nadia Chung

Analytics Cloud Review

06/10/2016

Analytics cloud has been really easy to use without any coding background. I find it helpful to use the analytics cloud to look at all the variables that we collect in our salesforce org.

Pros

Ease of use.

Cons

Doesn't come with our instance/requires some integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

na

Source: Capterra
Helpful?   Yes   No
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Agnes Tsang

Great Product

06/10/2016

So cool the product itself. Can drill into detail in a sec. Nice visualization. Nice features. Great Product.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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David Gaydon

Extremely easy to use

06/10/2016

Extremely easy to learn this very powerful analytics tool. But needs to be easier to integrate outside data.

Pros

Easy to ise

Cons

Outside data hard to bring in

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

Trailhead training is great

Source: Capterra
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Juliet Velieu

Worst analytics tool ever

16/06/2016

Pros

Salesforce sales team work hard to persuade their client that Wave is what they need. Unfortunately, having no technical background, clients rather rely on Salesforce brand than the actual functionality of the tool.

Cons

It is not a self-sufficient product, but rather an API with very limited functionality and bugs. Almost impossible to scale the tool, or build something usable once the complexity of tasks increases.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

The tool is rather targeted for technically skilled data analysts who deal with relatively simple data. By no means I would recommend using it in any complex business environments.

Source: Software Advice
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Michelle Erickson

Beware of the server your service is on.

10/05/2016

Pros

It has lots of customization functions which are great but time consuming. Reporting functions are nice but you need to dedicate the time to get it right.

Cons

Our services were on one of their servers that went down. This crippled operations and sales for a full day. Although we appreciated the constant updates about their fix, there should have been safe guards or back ups that would help them avoid these situations. The droid phone ap is extremely difficult to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

4/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

Determine if you or your team has the bandwidth to dedicate a person to administrating this software.

Source: Software Advice
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Gloria Parkhe

Perfect Analytics Cloud tool!!

09/09/2015

Pros

The pictorial representation of the overall data and its mapping on the Dashboard is the most fascinating thing of this tool and the parallel processing is also remarkable

Cons

There is nothing as such that can be least liked, However it would be great if the query time out time is increased from 2 minutes to more.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

I would recommend all to use this product to get a clear picture to view, filter, measure and analyse their data. Also the role based access helps you to get extra protection of data.

Source: Software Advice
Helpful?   Yes   No
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Viresh Hosmani

Wave Analytics Cloud - Delivers new insights to your business users.

09/09/2015

Pros

-Build any analytic app for any business need. Through a rich, responsive analytic platform you can customize, connect, and deploy quickly. -Securely deliver any data, from any source via a 100% native Salesforce cloud service. -Access to any data :Reports and Dashboards deliver a real-time look at your Salesforce data. Wave goes further to combine data from across your business, helping you explore any data, find new insights, and build dashboards that let data tell a story.

Cons

-Easy to explore : Measure. Group. Filter. View. Share. Five actions let you unlock limitless insight. The only platform that lets you easily navigate every data set right from your phone. -Share on the go : Get answers, share findings — no desktop required. Have a conversation around data. Answer any question with everyone on your team and present your findings from your phone.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

-Most of your setup time will be spent identifying use cases, and thinking strategically about which datasets make sense and what dashboards need to be built.

Source: Software Advice
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Shrikant Bagal

Excellent analytics cloud as A Best Business Intelligent Application

09/09/2015

Pros

1. Mobile First: Wave was designed for smartphone and tablet use first, but also works seamlessly on desktop and laptops. 2. Key-value Store: Wave is based on a key-value-store, NoSQL database meaning you can bring all data from 3rd party apps and your desktop into the system easily. 3. Data for All: Wave provides insights and reports for back-end, front-end, end-user and developers to query and analyze the KPIs that interest them. 4. Secure Data: Wave can meet high-level data privacy and data security requirements for analyzing confidential data. 5. Multiple Dashboards: Create dashboards for multiple datasets and to meet a variety of business, departmental and individual KPI analyses.

Cons

Data-analysis capabilities aren't well known. - But It's true that sometimes simpler is better, and the saved lenses and dashboard views and ad-hoc "group, measure, filter, view," and "action" options may cover a lot of needs. But this is a V1 product, and it will undoubtedly take some time to mature.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

Definitely, but before that, Figure out who in your company will be using this software and why/how it'll be useful to them.

Source: Software Advice
Helpful?   Yes   No
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Akash Mohan Singh

Best Visual Reporting and Dashboard Tool

09/09/2015

Pros

I have recently worked with this product, Dashboards are very interactive, mobile friendly and easy to share your data with your colleagues. You can filter your data with your dynamic time query. Response is also very quick and fast in terms of performance.

Cons

We have started recently and in learning phase, So can't provide much information for least like, but graphics are above than my expectation. i personally appreciate it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

Salesforce analytics is a full package for an organization to handle to its sales growth year by year, analysis done with some click and can make charts, reports/ dashboards with filter logic in very sort span of time. Go with this new interactive product of Salesforce.

Source: Software Advice
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Sapana Rakhecha

Excellent Business Intelligent Software

01/09/2015

Pros

Salesforce Analytics Cloud is Valuable in areas rich with recorded information, analytics relies on the simultaneous application of statistics, computer programming and operations research to quantify performance. Analytics often favors data visualization to communicate insight, the best part is making reports and dashboards.

Cons

It's not really geared to handle lots of campaign changes. It's a bit tough to pick up the logic at the beginning when you first use it.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

Best analytical tool available in the market.. You just find the best development partner and it would make your business style far easier that what you even might not thought off!

Source: Software Advice
Helpful?   Yes   No
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Parag Vyas

Analytics Cloud WAVE

29/08/2015

Pros

The Reporting and the Summary fetching capabilities of the application makes it one of the best in the market today.

Cons

Nothing as such, but yes there are some scope of improvements for the product.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

If you have large data and you need very precised information, use this. Try at your end.

Source: Software Advice
Helpful?   Yes   No
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Jacqueline Stone

It's Okay - More Useful for Sales Reps

24/02/2015

Pros

It keeps track of what you need to do on a daily or weekly or monthly basis.

Cons

It's not really geared to handle lots of campaign changes.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

5/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

Figure out who in your company will be using this software and why/how it'll be useful to them.

Source: Software Advice
Helpful?   Yes   No
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Jason Lee

Ride the wave

20/02/2015

Pros

The product is nice and simple, which is exactly how products should be.

Cons

It's a bit tough to pick up the logic at the beginning when you first use it.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering Wave: Salesforce Analytics Cloud

Definitely get a rep from SFDC to give you a demo first to see if it's the right product for you.

Source: Software Advice
Helpful?   Yes   No
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Ayan Sarkar

Verified Reviewer

24/09/2015

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
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Chang Hsien Liu

Verified Reviewer

26/07/2015

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Read more