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Text Mining Software with Topic Clustering (2026)

Last updated: March 2026

Text Mining Software Key Features

    Based on 135 user opinions, we identified 6 features that are important for any product in Text Mining Software

  • Text Analysis

    Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

    Average user rating

    4.8

  • Contextual Search

    Average user rating

    4.8

  • Summarization

    Average user rating

    4.7

  • Entity Analysis

    Inspect the given text for key elements such as names of people, places and more

    Average user rating

    4.8

  • Topic Clustering

    Identify topics to prioritize document research

    Average user rating

    4.7

  • Data Analysis Tools

    Analyze survey results via statistical testing or crosstabs directly within the software

    Average user rating

    4.9
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29 software options

DiscoverText logo

Collaborative text analytics for academics, companies & govt

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DiscoverText supports advanced search, metadata filtering, de-duplication, clustering, human coding, and the development of custom machine-learning classifiers.

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VizRefra logo

Cloud-based text analysis and content management software

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VizRefra is a web-based text mining and analysis tool that provides business managers with AI tools for text intelligence operations. Key attributes include graphical data representation, summarization, tagging, text analysis, topic clustering, sentiment analysis, and predictive modeling.

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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Thematic logo

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Cauliflower logo

Turn open feedback into insights—fast, smart, and scalable.

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Cauliflower is an AI-powered platform for analyzing open-ended survey responses, reviews, and qualitative feedback. It offers topic detection, sentiment and driver analysis, multilingual support, dashboards, and API access—ideal for research and CX teams seeking scalable text analytics.

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Deep Talk logo

Customer and employee feedback analysis platform

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Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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SimpleX logo

Generative AI: A Revolution… Except for Your Surveys!

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Generic AI fails at survey analysis. SimpleDecisions clusters, quantifies & delivers real insights—no fluff, just actionable data. Try it now!

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PrediCX logo

Machine learning labelling engine

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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Lumoa logo

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Keatext logo

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Enterpret logo

Machine learning customer feedback analytics platform

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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licili logo

AI-powered text analysis tool for customer feedback

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licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

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MonkeyLearn logo

Text analysis with machine learning

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MonkeyLearn is a cloud-based text analytics solution that extracts data from emails, surveys, tweets, or any text and turns it into custom visualizations. The platform provides insights and workflow automations for support, product, customer experience (CX), and development teams.

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Gavagai logo

Text mining system for analyzing unstructured business data

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Text mining is the process of extracting information from text. A range of terms is common in the industry, such as text mining and information mining. The analysis processes build on techniques from Natural Language Processing, Computational Linguistics and Data Science.

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Advize logo

Customer feedback analysis & customer experience automation

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Advize is a cloud-based customer feedback analysis & experience automation solution which allows users to combine voice of the customer (VoC) feedback from across the customer journey, identify themes & customer sentiments, & combine reach, loyalty & satisfaction scores to prioritize impact drivers

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OpenText Analytics Cloud logo

Data visualization and analysis solution for business

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OpenText Magellan is a fully integrated AI & Analytics platform that lets users explore and understand unstructured data from disparate sources. The data provides insights on metadata such as sentiment and emotion for better decision-making while freeing up resources and time.

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Kapiche logo

Feedback analytics platform

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Kapiche is a feedback analytics platform that analyses customer feedback data, empowering users to improve decision-making and positively impact their company’s bottom line.

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes, with no set up.

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Surveytagger logo

Feedback Text Categorizer

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Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish.

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Sinequa logo

Data search and analytics platform for large enterprises

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Sinequa is a cloud-based and on-premise search and analytics platform designed to help large enterprises discover insights from structured or unstructured data by using artificial intelligence (AI) and machine learning technology.

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Repustate logo

Natural language processing tool for automotive businesses

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Repustate is a natural language processing (NLP) software designed to help businesses in the pharmaceutical, automotive, government, and other sectors analyze customers’ sentiments across product reviews, podcasts, and videos. Administrators can utilize AI-enabled tools to automatically extract relevant information from unstructured data in various languages including Arabic, French, German, and Chinese.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Semantria logo
(0)

Text analytics and sentiment analysis

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Semantria is a text analytics and sentiment analysis app that interprets social media engagement and other customer interactions. The app pulls data from tweets and Facebook posts, as well as survey results, reviews and other business content to identify trends and provide deeper customer insight.

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Amenity Analytics logo
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Natural language processing software for the finance sector

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Amenity Analytics is a natural language processing software designed to help businesses in the finance and insurance sector transform data into actionable insights. It offers a key drivers module, which enables administrators to identify emerging risks and analyze the company's health.

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MeaningCloud logo
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Text analytics & natural language processing (NLP) software

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MeaningCloud is a text analytics software designed to help businesses across publishing, banking, insurance, healthcare, and pharmaceutical industries gain data insights into unstructured information sources. It enables employees to extract data from various document types.

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