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17hats Logo

The Premier Small Business Management Platform

Table of Contents

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17hats - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

17hats overview

What is 17hats?

17hats is a business management software designed to help photographers, event planners, attorneys, consultants, and small businesses, manage projects, contracts, accounting, online payments, and more. The centralized dashboard in the application displays action items and urgent notifications along with upcoming calendar events and weather forecasts to streamline daily tasks.

17hats allows members to design custom lead inquiry forms and embed them into existing websites to capture customer information and automatically respond to prospects. It offers a host of features including invoicing, quote management, email synchronization, online scheduling, custom questionnaires, automatic payment reminders, and customizable workflows. The time tracking functionality lets members record time spent on projects, adjust hourly rates, track billable and non-billable hours, and share invoices with clients.

17hats’ white-label capabilities enable organizations to create personalized contracts and emails with custom logos. Clients can use the self-service portal to monitor job status, accept quotes, sign contracts, and pay invoices. It supports integration with various third-party applications such as Google Calendar, iCal, Square, Facebook, and more.

Key benefits of using 17hats

• 17hats allows businesses to manage and track multiple projects using filters and embed lead capture forms in websites.
• It enables self-employed professionals to organize emails based on projects or client names, automate recurring tasks and track billable and non-billable time.
• Members can communicate with customers using email and quote templates, create to-do lists and assign deadlines to each project or task according to requirements.
• 17hats synchronizes booking or appointment details with Google Calendar and iCal, and categorizes transactions for future reference.
• 17hats Members can accept payments via credit card, eChecks with 17hats Online Payments.

Starting price

15flat rate /
per month

Alternatives

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Pros & Cons

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Calendar and Scheduling

Integrations

Workflow Integration

User Interface

Training and Learning Curve

Payment Processing

17hats’s user interface

Ease of use rating:

17hats pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(49)
5(81)

What do users say about 17hats?

The user-friendly interface makes it easy to navigate, and the automation features have saved me countless hours, allowing me to focus more on my photography services and less on administrative work.

Select to learn more


Who uses 17hats?

Based on 135 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Photography
Design
Marketing and Advertising
Events Services
Others

Use cases

Business Management
Billing and Invoicing
Appointment Scheduling
CRM
Contract Management

17hats's key features

Most critical features, based on insights from 17hats users:

Billing & invoicing
Project management
Scheduling
Quotes/Estimates
Reminders
Workflow management

All 17hats features

Features rating:

Activity dashboard
Mobile access
Task scheduling
Calendar management
Client management
Contact management
CRM
Task management
Customizable fields
Customizable templates
Electronic payments
Document management
Client portal
Customizable branding
Financial management
Performance metrics
Time & expense tracking
Order management
Purchasing & receiving
Self service portal
Templates
Real-time scheduling
Projections
Time tracking
Payment processing
Online payments
Online booking
Invoice management
Dashboard
Customer database
Booking management
Availability management
Appointment scheduling
Accounting

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17hats logo

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15

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17hats pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Level One

15

Per month

Features included:

  • 20 Documents* / Month
  • Free CRM Included for Life
  • One Lead Capture Form
  • One Online Scheduling Service

Level Two

30

Per month

Features included:

  • 35 Documents* / Month
  • Basic Automation Features
  • Free CRM Included for Life
  • Three Lead Capture Form

Level Three

60

Per month

Features included:

  • 20 Lead Capture Form
  • Advanced Automation Features
  • Free CRM Included for Life
  • Unlimited Documents* / Month

User opinions about 17hats price and value

Value for money rating:

To see what individual users think of 17hats's price and value, check out the review snippets below.

“I genuinely appreciate the company’s dedication to continuous improvement and their commitment to fostering a supportive community for small business owners.”
RL

Rebecca L.

Photographer, Owner

“It's a great tool with great support and a team that is constantly improving. The community is also super helpful.”
MS

Marc S.

owner

17hats integrations (10)

Integrations rated by users

We looked at 135 user reviews to identify which products are mentioned as 17hats integrations and how users feel about them.

Integration rating: 5.0 (3)

Stripe logo
Stripe

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

17hats customer support

What do users say about 17hats customer support?

Customer support rating:

We analyzed 24 verified user reviews to identify positive and negative aspects of 17hats customer support.

Widely noted by reviewers, 17hats customer support is responsive, helpful, and resolves issues in a timely and respectful manner.

A small group of reviewers report limited support channels, slow response times, and difficulty accessing hands-on assistance.

Support options

Email/help desk
Chat
Faqs/forum

Training options

Live online
Documentation
Webinars
Videos

To see what individual users say about 17hats's customer support, check out the review snippets below.

“All my questions answered and issues resolved in a timely manner and in a supportive and respectful way.”

II

Iryna I.

owner

“Some aspects are a bit confusing to figure out, but their customer support is amazing and always there to help!”

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Mindy I.

Owner

“I emailed them about this since there was no customer service number and the guy i spoke with was rude and did not offer any solutions besides a black friday deal theyll have months away.”

KK

Kodie K.

Photographer

17hats FAQs

Q. Who are the typical users of 17hats?

17hats has the following typical customers:
Freelancers, Small Business

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Q. What languages does 17hats support?

17hats supports the following languages:
English


Q. Does 17hats support mobile devices?

17hats supports the following devices:
Android, iPad, iPhone


Q. Does 17hats offer an API?

No, 17hats does not have an API available.


Q. What level of support does 17hats offer?

17hats offers the following support options:
Email/Help Desk, Chat, FAQs/Forum

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