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Canny
5
50
4
23
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback & feature request management
Table of Contents
Is this product right for your business?
Find out with a
Canny - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Canny overview
What is Canny?
As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.
Canny is a single place for all customer feedback that saves you time managing all the feedback while keeping your customers in the loop. Let your customers post and vote on feedback from within your website or mobile app. You'll get an organized list of feedback that you can use to inform your roadmap.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Feedback Management
Ease of Use
Team Collaboration
Client Support
Training and Learning Curve
Custom Fields
Canny’s user interface
Canny pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about Canny?
From an operational standpoint, Canny helps us consolidate duplicate requests, quantify demand, and make data-driven prioritization decisions.
Select to learn more
Who uses Canny?
Based on 76 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Canny's key features
Most critical features, based on insights from Canny users:
All Canny features
Features rating:
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Canny pricing
Pricing plans
Pricing details:
Business
No pricing info
Features included:
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Custom admin roles
- Security review
User opinions about Canny price and value
Value for money rating:
To see what individual users think of Canny's price and value, check out the review snippets below.
Melanie S.
CX
Barbara M.
VP of Customer Success
Canny integrations (15)
Integrations rated by users
We looked at 76 user reviews to identify which products are mentioned as Canny integrations and how users feel about them.
Integration rating: 4.8 (10)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Integration rating: 4.1 (7)
Integration rating: 4.8 (4)
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
“Unable to detect entry update and perform modification on clickup.”
“The ClickUp integration allows us to automatically turn our new sales into actionable tasks, helping our team manage fulfillment efficiently.”
Stanley N.
Assistant Manager
Integration rating: 5.0 (1)
Canny support options
Typical customers
Platforms supported
Support options
Training options
