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DocSend

Secure document sharing and tracking for professionals.

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DocSend Pricing, Features, Reviews and Alternatives

DocSend product overview

Price starts from

15

/user

Per month

What is DocSend?

DocSend is a secure sharing platform that helps you identify who is interested in doing business with you and protect your sensitive documents from getting in the wrong hands. Protect your documents with security features like whitelisting and email verification, and share multiple documents with a single link using Spaces, our virtual deal room. More than 17,000 companies are already using DocSend to protect and share their business-critical documents.

Key benefits of using DocSend

  • Track who opens your document and how much time they spend on each page?
  • Protect your documents with security features like email verification and viewer whitelisting?
  • Share multiple documents with a single link using Spaces, our virtual deal room?
  • Present from anywhere with ease.
  • Add watermarks to documents to prevent unwanted dissemination
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    In Person
    Documentation
    Live Online

    DocSend pricing information

    Value for money

    4.3

    /5

    53

    Starting from

    15

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    DocSend features

    Functionality

    4.2

    /5

    53

    Total features

    40

    8 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Document Management
    Alerts/Notifications
    Third Party Integrations
    File Sharing
    Document Storage
    Drag & Drop

    DocSend users reviews

    Overall Rating

    4.6

    /5

    53

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.33/10
    Rating distribution

    5

    4

    3

    2

    1

    33

    19

    0

    0

    1

    Pros
    Love the ease of use and how in depth info they give you. I am able to track everything from who is opening my document, when they are opening it, what kind of device and where they are.
    User friendliness and absolutely great customer service. Overall a transparent and simple tool with a lot of helpful options.
    Its also VERY mobile friendly so that's amazing. I've heard from 1st hand sources of companies where well meaning investors offered to share a competitor's deck (they declined).
    Cons
    When I challenged their customer service people on this, they claimed that they couldn't stop it, but that their software would distort the document so it is not readable.
    I think personal version almost no reporting, something that could be a withdrawal since next subscription plan is 4.5x more expensive.
    All custom links are displayed in one list and if you're using a lot of them - it's hard to sort them and to find the right one.
    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    DocSend: Don’t raise funds without it!

    Reviewed 3 years ago

    Having received numerous business plans in the past via DocSend, I was incredibly impressed and quickly decided that we had to use it to communicate with our prospective investors and partners. Getting set up with DocSend was fast and easy, and managing documents and communications has been a breeze. What really keeps me coming back is the fast pace of innovation with new features and ideas. Raising money is a top priority for many companies. DocSend is an essential tool to make fundraising a success.

    Pros

    Professional, flexible, scalable technology that makes every start-up look good and gives every investor a sense of confidence

    Cons

    Sometimes confusing to differentiate between content, spaces, etc. Sometimes confusing to figure out how to create custom links.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    DocSend, The BIG BROTHER of documents and presentations

    Reviewed 2 years ago

    DocSend has help us out in the sales department to: 1.- Get a much clear idea of how many people are really taking the time to see and read our documents. 2.- Realize who is really interested in the information, since it gives you a report on how many times a single user enters your document. 3.- Get an idea of what page exactly is the one that our users pay more attention to, since we can access statistics of how many minutes per page each user invest on.

    Pros

    1.-Easy of use for managing documents on the platform 2.-Extremely easy way to upload files to the software 3.-Weekly reports by email 4.- Really love that you could see who access your files, how many times and the time spent per page

    Cons

    I think personal version almost no reporting, something that could be a withdrawal since next subscription plan is 4.5x more expensive

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    best-in-class document management solution platform that allows sales and marketing teams to access,

    Reviewed a month ago

    my overall exparience with DocSend is that it's the most secure way of sharing documents with the right people. It's an amazing tool for businesses and marketing teams to store and share documents with clients, partners and other stakeholders. You can even track document activity and easily access, collaborate and share documents from any device.

    Pros

    DocSend is a must-have for any sales team as it helps you get your documents out to prospects by creating a sharable link that allows you to track who is accessing them and when.

    Cons

    I would say that this platform is really useful and easy to use

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Buyer Beware! DocSend Does Not Prevent Document Downloads

    Reviewed 3 years ago
    Pros

    Pricing looked attractive. BUT it turned out this was a "you get what you pay for" situation.

    Cons

    DocuSend falsely claims that you can set the software to disallow downloading of documents. [SENSITIVE CONTENT HIDDEN] This is NOT true. What they don't tell you is that anyone can simply Print the document to PDF. When I challenged their customer service people on this, they claimed that they couldn't stop it, but that their software would distort the document so it is not readable. It is true...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Great tool to share files securely

    Reviewed 2 years ago
    Pros

    We like the integration with gmail. It allows us to share large files easily, while keeping track of who opens it.

    Cons

    We feel the e-signature feature needs lots of improvement. We would love to see form completion and signature so we could have share our business agreements/contracts using this platform. Also it will be great to share videos privately and keep track of who watches de video.

    DocSend FAQs and common questions

    Q. What type of pricing plans does DocSend offer?

    DocSend has the following pricing plans:
    Starting from: $15.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of DocSend?

    DocSend has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does DocSend support?

    DocSend supports the following languages:
    English


    Q. Does DocSend offer an API?

    No, DocSend does not have an API available.


    Q. What other apps does DocSend integrate with?

    DocSend integrates with the following applications:
    Microsoft Outlook, Dropbox Business, Zapier, Gmail, OneDrive, Google Drive, Box, Outreach, Salesforce Sales Cloud, IFTTT


    Q. What level of support does DocSend offer?

    DocSend offers the following support options:
    FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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