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DocSend Logo

DocSend

4.6
(60)

Write a review

Secure document sharing and tracking for professionals.

(8)

DocSend Pricing, Features, Reviews and Alternatives

DocSend FAQs

Q. What type of pricing plans does DocSend offer?

DocSend has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of DocSend?

DocSend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does DocSend support?

DocSend supports the following languages:
English


Q. Does DocSend offer an API?

No, DocSend does not have an API available.


Q. What other apps does DocSend integrate with?

DocSend integrates with the following applications:
Microsoft Outlook, Dropbox Business, Zapier, Gmail, OneDrive, Google Drive, Box, Outreach, Salesforce Sales Cloud, IFTTT


Q. What level of support does DocSend offer?

DocSend offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

DocSend product overview

Price starts from

15

/user

Per month

What is DocSend?

DocSend is a secure sharing platform that helps you identify who is interested in doing business with you and protect your sensitive documents from getting in the wrong hands. Protect your documents with security features like whitelisting and email verification, and share multiple documents with a single link using Spaces, our virtual deal room. 34,000 companies across the world are already using DocSend to protect and share their business-critical documents.

Key benefits of using DocSend

  • Track who opens your document and how much time they spend on each page?
  • Protect your documents with security features like email verification and viewer whitelisting?
  • Share multiple documents with a single link using Spaces, our virtual deal room?
  • Present from anywhere with ease.
  • Add watermarks to documents to prevent unwanted dissemination
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    In Person
    Documentation
    Live Online

    Not sure about DocSend? Compare it with a popular alternative

    Starting from

    15

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    19

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    DocSend pricing information

    Value for money

    4.2

    /5

    60

    Starting from

    15

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    DocSend features

    Functionality

    4.2

    /5

    60

    Total features

    40

    9 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Third Party Integrations
    Document Management
    File Sharing
    Document Storage
    Drag & Drop

    Functionality contenders

    DocSend users reviews

    Overall Rating

    4.6

    /5

    60

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.31/10
    Rating distribution

    5

    4

    3

    2

    1

    38

    21

    0

    0

    1

    Pros
    Love the ease of use and how in depth info they give you. I am able to track everything from who is opening my document, when they are opening it, what kind of device and where they are.
    User friendliness and absolutely great customer service. Overall a transparent and simple tool with a lot of helpful options.
    Customer support is responsive and really interested in helping you.
    Cons
    When I challenged their customer service people on this, they claimed that they couldn't stop it, but that their software would distort the document so it is not readable.
    I think personal version almost no reporting, something that could be a withdrawal since next subscription plan is 4.5x more expensive.
    All custom links are displayed in one list and if you're using a lot of them - it's hard to sort them and to find the right one.

    Overall rating contenders

    AvatarImg
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    Dave W.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    DocSend: Don’t raise funds without it!

    Reviewed 4 years ago

    Having received numerous business plans in the past via DocSend, I was incredibly impressed and quickly decided that we had to use it to communicate with our prospective investors and partners. Getting set up with DocSend was fast and easy, and managing documents and communications has been a breeze. What really keeps me coming back is the fast pace of innovation with new features and ideas. Raising money is a top priority for many companies. DocSend is an essential tool to make fundraising a success.

    Pros

    Professional, flexible, scalable technology that makes every start-up look good and gives every investor a sense of confidence

    Cons

    Sometimes confusing to differentiate between content, spaces, etc. Sometimes confusing to figure out how to create custom links.

    AR
    AvatarImg

    Verified reviewer

    Education Management, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    DocSend, The BIG BROTHER of documents and presentations

    Reviewed 4 years ago

    DocSend has help us out in the sales department to: 1.- Get a much clear idea of how many people are really taking the time to see and read our documents. 2.- Realize who is really interested in the information, since it gives you a report on how many times a single user enters your document. 3.- Get an idea of what page exactly is the one that our users pay more attention to, since we can access statistics of how many minutes per page each user invest on.

    Pros

    1.-Easy of use for managing documents on the platform 2.-Extremely easy way to upload files to the software 3.-Weekly reports by email 4.- Really love that you could see who access your files, how many times and the time spent per page

    Cons

    I think personal version almost no reporting, something that could be a withdrawal since next subscription plan is 4.5x more expensive

    WD
    AvatarImg

    Wayne D.

    Management Consulting, self-employed

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Buyer Beware! DocSend Does Not Prevent Document Downloads

    Reviewed 4 years ago
    Pros

    Pricing looked attractive. BUT it turned out this was a "you get what you pay for" situation.

    Cons

    DocuSend falsely claims that you can set the software to disallow downloading of documents. [SENSITIVE CONTENT HIDDEN] This is NOT true. What they don't tell you is that anyone can simply Print the document to PDF. When I challenged their customer service people on this, they claimed that they couldn't stop it, but that their software would distort the document so it is not readable. It is true...

    AvatarImg
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    Aman Preet S.

    Retail, 10,001+ employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    How DocSend is better than its competitors

    Reviewed 2 years ago

    Overall experience with DocSend is nice as it is feasible and easy to manage the document with security just keep in mind the pricing is bit higher.

    Pros

    One of the best feature in DocSend is its feasible nature of single sign on feature which makes it easy to accessible as well as easy to use with proper privacy provided along with that document management and storage facilities.

    Cons

    In the long run the pricing is pretty much high compare to the competitors which makes it choosy if we want premium features but need to have hole in the pocket.

    LP
    AvatarImg

    Laura P.

    Logistics and Supply Chain, 11-50 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great tool to share files securely

    Reviewed 4 years ago
    Pros

    We like the integration with gmail. It allows us to share large files easily, while keeping track of who opens it.

    Cons

    We feel the e-signature feature needs lots of improvement. We would love to see form completion and signature so we could have share our business agreements/contracts using this platform. Also it will be great to share videos privately and keep track of who watches de video.

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