DocSend Pricing, Features, Reviews & Comparison of Alternatives

DocSend

Secure document sharing and tracking for professionals.

4.62/5 (45 reviews)

DocSend overview

What is DocSend?

DocSend is a secure sharing platform that helps you identify who is interested in doing business with you and protect your sensitive documents from getting in the wrong hands. Protect your documents with security features like whitelisting and email verification, and share multiple documents with a single link using Spaces, our virtual deal room. More than 12,000 companies are already using DocSend to protect and share their business-critical documents.

With a mobile-friendly viewer, DocSend gives users the flexibility to access and manage documents anywhere, anytime, via any mobile or tablet device. By storing all content in one place, DocSend allows users to find, track and update documents, as well share documents and send presentations quickly and conveniently. A centralized content library ensures user-alignment around key sales messages, campaigns, and collateral.

DocSend enables users to create customized content deal rooms complete with all relevant deal content, including case studies, product overviews and proposals. Performance tracking technology such as instant ‘read’ notifications and page-by-page analytics give users valuable insight into sales accounts, showing exactly when, where, and how sales documents are viewed. Automatic notifications alert users as soon as a prospect engages with content, thereby facilitating efficient outreach.

DocSend allows users to do presentations like sales decks and product overviews live from any device, as well as have conversations with participants in real-time. Version control, internal links and permission management tools allow users to stay in control of their content. DocSend also aims to enhance user-productivity with a number of integrations including Salesforce, Outlook, IFTTT, Gmail, and Zapier.
docsend.com

Pricing

Starting from
$15/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
DocSend screenshot: Roll out the red carpet to your viewers with branded SpacesShare Smartly with DocSend SpacesDocSend screenshot: Receive notifications every time someone views your documentsDocSend screenshot: Require an NDA before viewing your documents for advanced securityDocSend screenshot: Compare document version stats to get the most our of your materialsDocSend screenshot: Move business forward with DocSend eSignatureWhat is DocSend?Discover DocSend's Advanced Security Features

DocSend user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.5
  4.5
Dave W.

DocSend: Don’t raise funds without it!

Used daily for 6-12 months
Reviewed 2019-09-25
Review Source: Capterra

Having received numerous business plans in the past via DocSend, I was incredibly impressed and quickly decided that we had to use it to communicate with our prospective investors and partners. Getting set up with DocSend was fast and easy, and managing documents and communications has been a breeze. What really keeps me coming back is the fast pace of innovation with new features and ideas. Raising money is a top priority for many companies. DocSend is an essential tool to make fundraising a success.

Pros
Professional, flexible, scalable technology that makes every start-up look good and gives every investor a sense of confidence

Cons
Sometimes confusing to differentiate between content, spaces, etc. Sometimes confusing to figure out how to create custom links.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

DocSend, The BIG BROTHER of documents and presentations

Used weekly for 1-2 years
Reviewed 2020-02-14
Review Source: Capterra

DocSend has help us out in the sales department to: 1.- Get a much clear idea of how many people are really taking the time to see and read our documents. 2.- Realize who is really interested in the information, since it gives you a report on how many times a single user enters your document. 3.- Get an idea of what page exactly is the one that our users pay more attention to, since we can access statistics of how many minutes per page each user invest on.

Pros
1.-Easy of use for managing documents on the platform 2.-Extremely easy way to upload files to the software 3.-Weekly reports by email 4.- Really love that you could see who access your files, how many times and the time spent per page

Cons
I think personal version almost no reporting, something that could be a withdrawal since next subscription plan is 4.5x more expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Wayne D.

Buyer Beware! DocSend Does Not Prevent Document Downloads

Used occasionally for free trial
Reviewed 2019-11-25
Review Source: Capterra

Pros
Pricing looked attractive. BUT it turned out this was a "you get what you pay for" situation.

Cons
DocuSend falsely claims that you can set the software to disallow downloading of documents. [SENSITIVE CONTENT HIDDEN] This is NOT true. What they don't tell you is that anyone can simply Print the document to PDF. When I challenged their customer service people on this, they claimed that they couldn't stop it, but that their software would distort the document so it is not readable. It is true that longer multi-page documents were cut off after 5+ pages, but the material that was left was only distorted by less than 10% of the content.... meaning that it is possible that a substantial leakage of your confidential info could occur. It wouldn't be so bad if they simply owned up to the lack of this feature in their software; then a buyer can decide whether the feature is necessary and the rest of the package is worth the price. But their lack of transparency on their website, coupled with their inept customer service response gave me a total lack of trust in this company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Laura P.

Great tool to share files securely

Used weekly for 6-12 months
Reviewed 2020-02-14
Review Source: Capterra

Pros
We like the integration with gmail. It allows us to share large files easily, while keeping track of who opens it.

Cons
We feel the e-signature feature needs lots of improvement. We would love to see form completion and signature so we could have share our business agreements/contracts using this platform. Also it will be great to share videos privately and keep track of who watches de video.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Best way to track docs that are being sent

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

Pros
Love the ease of use and how in depth info they give you. I am able to track everything from who is opening my document, when they are opening it, what kind of device and where they are. I have been using docsend since it beginning stages and it has came such a far way and is huge now.. We use it to do e-signatures on waivers we send out as well and the open and click rate is through the roof wether you use it or not it is super simple for someone to sign a doc.

Cons
They have had a few bugs here and there which is lost me some time in work but as they grew and got stronger the service downtime has been minimal

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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DocSend pricing

Starting from
$15/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Monthly pricing:
Personal: $15 / user / month
Standard: $65 / user / month
Advanced: $250 / month (includes 3 users)
Enterprise: Contact DocSend for pricing information.

Annual pricing:
Personal: $10 / user / month
Standard: $45 / user / month
Advanced: $150 / month (includes 3 users)
Enterprise: Contact DocSend for pricing information.

DocSend features

Access Controls/Permissions
Alerts/Notifications
Collaboration Tools
Content Management
Customizable Branding
Document Management
Document Storage
Drag & Drop
File Sharing
Mobile Access
Third Party Integrations
Version Control

API (370 other apps)
Activity Dashboard (262 other apps)
Commenting / Notes (262 other apps)
Communication Management (281 other apps)
Project Management (255 other apps)
Search/Filter (463 other apps)
Task Management (293 other apps)
Workflow Management (263 other apps)

Videos and tutorials

Additional information for DocSend

Key features of DocSend

  • Access control
  • Account-based engagement analytics
  • Advanced document tracking
  • Collaboration tools
  • Custom branded document viewer
  • Custom branding
  • Custom reporting
  • Custom subdomain
  • Customizable content deal rooms
  • Data export
  • Document delivery
  • Document management
  • Full text search
  • Gmail integration
  • Instant notifications
  • LinkedIn integration
  • Mail merge support
  • Multiple documents sharing with a single link
  • Outlook integrations
  • Presentation management
  • Proposal management
  • Real time document tracking
  • Real time read notifications
  • Real time reporting
  • SSL security
  • Salesloft & Outreach integration
  • Security & encryption
  • Sub-team permissioning
  • Team activity reporting
  • Team management
  • Team permissioning
  • Team-wide document utilization reporting
  • Team-wide visit reporting
  • Version control
  • Viewer whitelists
  • White labeling
View All Features

Benefits

Track who opens your document and how much time they spend on each page

Protect your documents with security features like email verification and viewer whitelisting

Share multiple documents with a single link using Spaces, our virtual deal room

Present from anywhere with ease.
Add watermarks to documents to prevent unwanted dissemination