DocuWare Pricing Plan & Cost Guide

DocuWare

Document management and workflow automation

4.56/5 (55 reviews)

DocuWare Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Contact DocuWare for full details of flexible storage and user package options across the following plans:

Trial: 250 MB storage, unlimited users
Base: 20 GB storage, 4 users
Professional: 50 GB storage, 15 users
Enterprise: 100 GB, 40 users
Enterprise Large: 250 GB, 100 users

Competitors Pricing

Elium

Starting from: 4.00/month
Pricing model: Subscription
Free Trial: Available

ClickMeeting

Starting from: 25.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Huddle

Starting from: 10.00/month
Pricing model: Subscription
Free Trial: Available

Oracle Aconex

Pricing model: Subscription

DocuWare Pricing Reviews

Pros

  • Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.David R.Read the full review
  • Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.Joe T.Read the full review
  • We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.Sally V.Read the full review

Cons

  • Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.Rebecca M.Read the full review
  • The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.John O.Read the full review
  • In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.Verified ReviewerRead the full review
98%
recommended this to a friend or a colleague

7 reviewers had the following to say about DocuWare's pricing:

Andre C. S.

DocuWare has leapfrogged the competition

Used daily for 2+ years
Reviewed 2018-08-15
Review Source: Capterra

We have use DocuWare for our order processing and accounts payable for nearly 10 years. Over that time, DocuWare has evolved to keep pace with our business and has exceeded our expectations.

Pros
DocuWare has become the most feature-rich, combined document management and intelligent data capture solution available today. Affordably priced and fully customization. The preconfigured Kinetic solutions for invoice processing and employee management allow users to get up and running in a matter of days.

Cons
The cloud based offering needs to provide concurrent user licenses.

Response from DocuWare


Thank you so much for taking the time to review DocuWare. We appreciate hearing from a long-time customer. We designed our cloud licensing model to meet a broad range of customer needs. We will take your feedback into consideration. You can reach out to us with further suggestions at customer.feedback@docuware.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David R.

Seriously Great Document Management Software

Reviewed 2015-05-12
Review Source: Capterra

Really impressed by DocuWare. Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.

Rating breakdown

Ease of use
Customer support

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Joe T.

Tons of bang for the buck!!

Reviewed 2016-04-19
Review Source: Capterra

Docuware is a reasonably priced document management system that can be tailored to small or large organizations. Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.

Rating breakdown

Ease of use
Customer support

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SARAH H.

DocuWare

Used occasionally for 6-12 months
Reviewed 2019-09-14
Review Source: Capterra

DocuWare really helped streamline our invoice processing and document control systems

Pros
The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch

Cons
It is an expensive investment and endeavor. Working out the all the tweaks can take some patience and time.

Response from DocuWare


Thank you for taking the time to review DocuWare. We're glad that our solution and its workflow capabilities helped your organization improve the speed and accuracy of invoice processing and gain a clearer view of the status of documents and data. If we can be of assistance, please contact us at customer.feedback@docuware.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kurt P.

Great Document Archival!

Used daily for 2+ years
Reviewed 2017-05-24
Review Source: Capterra

Document Archive.

Pros
Web based software. Works with almost any device. Complies with our strict security standards. The software is very flexible and easy to use.

Cons
Cost, It costs money and isn't free. But you get what you pay for. Seriously the software is an awesome buy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ian N.

Talbot Marketing

Used daily for 2+ years
Reviewed 2017-01-11
Review Source: Capterra

'Overall, the number of documents we print has been reduced by 90% as electronic processes have been put in place. More significant than our cost or environmental savings is our ability to ensure orders are being processed in a timely manner and accounts payable invoices are being processed efficiently. Our Return on Investment was achieved in less than one year, but we saw immediate improvement in our customer service with our new ability to quickly place orders and address issues that may arise. DocuWare gave us real-time transparent processes and seamless information flow between departments. We are very happy with DocuWare and couldn't live without it.'

Pros
Ease of Use & improvements to our Processes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryan L.

We researched document managing programs, Docuware is by far the best program available! WE LOVE IT!

Used daily for less than 6 months
Reviewed 2017-10-19
Review Source: Capterra

Pros
Simplicity, Thorough, and Value these are some words that come to mind about the Docuware program. We are in the process of "managing" 17 years worth of document. Through Docuware we are able to "spider web link" our Bill of Ladings to our Packing Slip to our PO's to our Invoices (AP) to our Customer Invoices (AR) to the SDS sheets to the Certification of Standards documents our customers require. This program has reduced hours of research in paper files to minutes in the program search fields. That's not even the best part! Exceptional Service! We had one minor issue when we first implemented the program within one small area, we contacted our local representation (Les Olson Company) they in return setup a conference call with Docuware with in 48 hours a resolution to the issue AND fixed. I have not had an issue since. My company and I are extremely pleased with Docuware and what it accomplishes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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